Troubleshooting - ATEN CS-62U User Manual

Troubleshooting

Symptom
Keyboard
and/or Mouse
Not
Responding
Video
Problems
Possible Cause
Loose cables.
Keyboard/Mouse
needs to be reset.
Switch needs to be
reset
Switch is in Auto Scan
Mode.
Selected port
connects to a
powered Off computer.
Hotkey sequence
input incorrectly.
Resolution and/or
Bandwidth set too high.
Check cable connections to make sure
they are completely seated in their
sockets.
Unplug the keyboard/mouse from the
Console Keyboard Port, then plug it
back in.
Turn off the computers. Unplug the
KVM cables. Wait five seconds; then
plug the cables back in and turn the
computers on.
Press the [Spacebar] to exit Auto Scan
Mode.
Resend the Hotkey command
selecting a port that has a powered On
computer attached.
Resend the Hotkey command - press
and release each key in the sequence
individually.
Select a lower resolution and/or
bandwidth.
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Action