ATEN Slideaway CL1008 User Manual

ATEN Slideaway CL1008 User Manual

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Slideaway
TM
LCD KVM Switch
CL1008 / CL1016
User Manual
www.aten.com

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Summary of Contents for ATEN Slideaway CL1008

  • Page 1 Slideaway LCD KVM Switch CL1008 / CL1016 User Manual www.aten.com...
  • Page 2: Fcc Information

    CL1008 / CL1016 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    CL1008 / CL1016 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959...
  • Page 4: User Notice

    CL1008 / CL1016 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 5: Package Contents

    © Copyright 2008 ATEN® International Co., Ltd. Manual Part No. PAPE-0287-201G Manual Date: 2008-12-17 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 6: Table Of Contents

    CL1008 / CL1016 User Manual Contents FCC Information ..........ii RoHS .
  • Page 7 CL1008 / CL1016 User Manual 3. Basic Operation Opening the Console ........13 Closing the Console .
  • Page 8 CL1008 – ACS1208A ........
  • Page 9: About This Manual

    CL1008 / CL1016 User Manual About this Manual This User Manual is provided to help you get the most from your CL1008 / CL1016 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 11: Introduction

    LCD KVM Switch series are control units that allow access to multiple computers from a single keyboard, video, and mouse (KVM) console. A single CL1008 or CL1016 can control up to 8 or 16 computers. As many as 15 additional KVM switches can be daisy-chained to the CL1008 / CL1016, so that up to 256 computers can all be controlled from a single KVM console.
  • Page 12: Features

    Standard rack mount kit included – optional Easy Rack Mounting (single person installation) rack mount kit available (requires separate purchase) Daisy-chain up to 15 additional units – control up to 128 (CL1008) or 256 (CL1016) computers No software required – convenient computer selection via hotkeys and...
  • Page 13: Requirements

    Chapter 1. Introduction Requirements Computers The following equipment must be installed on each computer: A VGA, SVGA or multisync card Note: The integrated LCD monitor's maximum resolution is 1280 x 1024 @ 75 Hz. Make sure that none of the computer resolution settings exceed the LCD monitor's maximum resolution.
  • Page 14: Os Support

    CL1008 / CL1016 User Manual OS Support Version Windows 2000 and higher Linux RedHat 7.1–7.3, 8.0, 9.0, Fedora Core 2–4 SuSE 8.2, 9.3, 10 Mandriva (Mandrake) 9, 2005 Limited Edition, 2006 UNIX AIX: 4.3, 5L FreeBSD 4.2, 4.5 Novell Netware: 5.0, 6.0...
  • Page 15 Firmware Upgrade Port: The Firmware Upgrade Cable Upgrade that transfers the firmware upgrade data from the Section administrator's computer to the CL1008 / CL1016 plugs into this RJ-11 connector. Firmware Upgrade Switch: During normal operation this switch should be in the NORMAL position. (See page 41...
  • Page 16: Rear View

    This is a standard 3-prong AC power socket. The power cord from an AC source plugs in here. Power Switch Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 16.
  • Page 17: Hardware Setup

    Keyboard Power On function. Standard Rack Mounting A standard rack mounting kit is provided with your CL1008 / CL1016. The kit enables the switch to be mounted in rack with a depth of 42.0–82.0 cm. L Brackets...
  • Page 18 CL1008 / CL1016 User Manual To rack mount the switch, do the following: 1. While one person positions the switch in the rack and holds it in place, the second person loosely screws the front brackets to the rack. 2. While the first person still holds the switch in place, the second person...
  • Page 19: Single Stage Installation

    Chapter 2. Hardware Setup Single Stage Installation In a single stage installation, there are no additional switches daisy-chained down from the first unit. To set up a single stage installation, refer to the installation diagram on the next page (the numbers in the diagram correspond to the numbers of the installation steps), and do the following: 1.
  • Page 20 CL1008 / CL1016 User Manual Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 16.
  • Page 21: Daisy-Chain Installation

    In a complete installation, as many as 248 or 256 computers can be controlled from the CL1008 / CL1016. Tables showing the relation between the number of computers and the number of units needed to control them are provided on page 53.
  • Page 22 CL1008 / CL1016 User Manual CL1016 ACS1216A ACS1216A Note: The CL1016 is pictured above. The CL1008 rear panel is the same as that of the CL1016, except that it has 8 KVM ports instead of 16.
  • Page 23: Basic Operation

    Basic Operation Opening the Console The CL1008 / CL1016's console is located under the top cover. To access the console, slide the console module out and raise the cover. Note: As a safety precaution, to keep the console from accidentally sliding out, the console is locked into the In position.
  • Page 24: Closing The Console

    CL1008 / CL1016 User Manual Closing the Console To slide the console module back in, close the cover and do the following: 1. Pull the safety catches on the unit's side rails toward you and push the module in until it stops.
  • Page 25: Operating Precautions

    Chapter 3. Basic Operation Operating Precautions The maximum load bearing capacity of the keyboard module is 30 kg. Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work.
  • Page 26: Powering Up

    Powering Up Power up the installation according to the following procedure: 1. Power on the first station (CL1008 / CL1016) and wait a few seconds for the unit to ascertain its station ID. 2. Plug in the power adapters for each daisy-chained station on the installation in turn (second station, then third station, etc.).
  • Page 27: Lcd Osd Configuration

    Chapter 3. Basic Operation LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu.
  • Page 28: Lcd Adjustment Settings

    CL1008 / CL1016 User Manual LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image.
  • Page 29: Port Id Numbering

    The Station Number – is a two digit number which reflects the switch's position in the daisy-chain sequence. Note: 1. The first station CL1008 / CL1016 has a station number of 01. The first daisy-chained unit has a station number of 02, etc.
  • Page 30: Hot Plugging

    CL1008 / CL1016 User Manual Hot Plugging The CL1008 / CL1016 supports hot plugging; components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work...
  • Page 31: Osd Operation

    Chapter 4 OSD Operation OSD Overview The on-screen display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen. To display the main screen, tap the OSD key (see page 59), or tap the [Scroll Lock] key twice.
  • Page 32 CL1008 / CL1016 User Manual When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F3:SET F5:SKP F7:SCAN X F2:LIST F4:ADM F6:BRC F8:LOUT ADMINISTRATOR LIST:ALL SN PN NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3...
  • Page 33: Osd Navigation

    Chapter 4. OSD Operation OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD window; or press [Esc]. To Logout, click F8 or the symbol at the top of the main screen, or press [F8].
  • Page 34: Osd Functions

    CL1008 / CL1016 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can: rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.
  • Page 35: F2: List

    Chapter 4. OSD Operation F2: LIST This function lets you broaden or narrow the scope of ports the OSD displays on the main screen. Many of the OSD functions only operate on the computers currently selected for listing on the main screen with this function. The submenu choices and their meanings are given in the table below: Choice Meaning...
  • Page 36: F3: Set

    CL1008 / CL1016 User Manual F3: SET This function allows the administrator and each user to set up their own, individual, working environment. A separate profile for each is stored by the OSD and is activated according to the username provided during login.
  • Page 37 Chapter 4. OSD Operation (Continued from previous page.) Setting Function PORT ID Selects how the port ID is displayed: the port number alone (PORT DISPLAY NUMBER); the port name alone (PORT NAME); or the port MODE number plus the port name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME).
  • Page 38: F4: Adm

    CL1008 / CL1016 User Manual F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 39 Chapter 4. OSD Operation (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the administrator to create, modify, or delete port names. To edit a port name: 1.
  • Page 40 FIRMWARE In order to upgrade the CL1008 / CL1016's firmware (see UPGRADE Chapter 6), you must first enable Firmware Upgrade Mode with this setting.
  • Page 41: F5: Skp

    Chapter 4. OSD Operation F5: SKP This function enables you to easily skip backward or forward, switching the KVM focus, from the currently active computer port to the previous or next available one. The selection of computers available for Skip mode switching is made with the Scan/Skip mode setting under the F3 SET function (see page 26).
  • Page 42: F6: Brc

    CL1008 / CL1016 User Manual F6: BRC F6 is an administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 43: F7: Scan

    Chapter 4. OSD Operation F7: SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for auto scanning is made with the Scan/Skip mode setting under the F3 SET function (see page 26).
  • Page 44: F8: Lout

    CL1008 / CL1016 User Manual F8: LOUT Clicking the F8 field, or pressing [F8] logs you out of the OSD, and blanks the console screen. This is different from simply deactivating the OSD when you are at the main screen by pressing [Esc].
  • Page 45: Hotkey Operation

    Hotkey Operation Hotkey Port Access Hotkey port access allows you to provide the KVM focus to any computer on your installation directly from the keyboard. The CL1008 / CL1016 provides three hotkey port access features: Selecting the Active Port Auto Scanning Skip Mode Switching Note: The hotkey function must be enabled to use hotkey operations.
  • Page 46: Selecting The Active Port

    CL1008 / CL1016 User Manual Selecting the Active Port Each KVM port is assigned a unique Port ID (see Port ID Numbering, page 19). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that the computer is connected to.
  • Page 47 Chapter 5. Hotkey Operation Invoking Auto Scan To start auto scanning, key in the following hotkey combination: 1. Invoke Hotkey mode (see page 35). 2. Press [A]. When you press A, you automatically exit Hotkey mode; enter Auto Scan mode; and auto scanning begins. While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse.
  • Page 48: Skip Mode

    CL1008 / CL1016 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like, as opposed to auto scanning, which automatically switches after a fixed interval.
  • Page 49: Hotkey Beeper Control

    Chapter 5. Hotkey Operation Hotkey Beeper Control The beeper can be hotkey toggled on and off (see ACTIVATE BEEPER, page 29). To toggle the beeper, key in the following hotkey combination: 1. Invoke Hotkey mode (see page 35). 2. Press [B] After you press B, the beeper toggles on or off.
  • Page 50 CL1008 / CL1016 User Manual This Page Intentionally Left Blank...
  • Page 51: The Firmware Upgrade Utility

    Chapter 6 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available.
  • Page 52: Preparation

    CL1008 / CL1016 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available firmware upgrade packages.
  • Page 53: Starting The Upgrade

    Chapter 6. The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded firmware upgrade package file, either by double clicking the file icon, or by opening a command line and entering the full path to it. The firmware upgrade utility Welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 54 CL1008 / CL1016 User Manual The firmware upgrade utility main screen appears: The utility inspects your installation. The devices capable of being upgraded are listed in the Device List panel. 4. After all the devices have been listed, click Next to perform the upgrade.
  • Page 55: Upgrade Succeeded

    Chapter 6. The Firmware Upgrade Utility As the upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar. To abort the upgrade procedure before it completes, click Cancel. If you cancel before completion, a dialog box appears warning you that quitting at this point may cause the device’s firmware to be lost, and you are given the option to proceed or abort the cancel operation.
  • Page 56: Firmware Upgrade Recovery

    CL1008 / CL1016 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade mode (see Preparation, page 42), but decide not to proceed with the upgrade. When the mainboard firmware upgrade fails.
  • Page 57: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. To prevent damage to your installation it is important that all devices are properly grounded. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 58 CL1008 / CL1016 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.
  • Page 59: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 60: Technical Support

    CL1008 / CL1016 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support support@aten.com Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com...
  • Page 61: Specifications

    Appendix Specifications CL1008 Function CL1008 Computer Direct Connections 128 (via Daisy-chain) Console Connections Port Selection OSD; Hotkey; Pushbutton Switches Connectors KVM Ports 8 x SPHD-15 Female (Yellow) Daisy-chain 1 x DB-25 Male (Black) FW Upgrade 1 x RJ-11 Female Power...
  • Page 62: Cl1016

    CL1008 / CL1016 User Manual CL1016 Function CL1016 Computer Direct Connections 256 (via Daisy-chain) Console Connections Port Selection OSD; Hotkey; Pushbutton Switches Connectors KVM Ports 16 x SPHD-15 Female (Yellow) Daisy Chain 1 x DB-25 Male (Black) FW Upgrade 1 x RJ-11 Female...
  • Page 63: Connection Tables

    Appendix Connection Tables The following tables indicate the relationship between the number of units and the number of computers that they control on a daisy-chained installation: CL1008 – ACS1208A Computers Computers 1–8 65–72 9–16 73–80 17–24 81–88 25–32 89–96 33–40 97–104...
  • Page 64: Cl1016 - Acs1208A

    CL1008 / CL1016 User Manual CL1016 – ACS1208A Computers Computers 1–16 73–80 17–24 81–88 25–32 89–96 33–40 97–104 41–48 105–112 49–56 113–120 57–64 121–128 65–72 129–136 CL1016 – ACS1216A Computers Computers 1–16 129–144 17–32 145–160 33–48 161–176 49–64 177–192 65–80 193–208...
  • Page 65: Clear Login Information

    Appendix Clear Login Information If you are unable to perform an Administrator login (because the username and password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove the top cover from the unit chassis. 2.
  • Page 66: Optional Rack Mounting

    CL1008 / CL1016 User Manual Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68.0–110.0 cm racks; A short bracket Easy-Installation rack mount kit for 52.0–70.0 cm racks;...
  • Page 67 Appendix Rear Flange Slide Bar Rear Attachment Sliding Bracket LEFT Support Rear Flange RAIL Flange RIGHT RAIL a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack, then screw the rear flanges to the rack.
  • Page 68 CL1008 / CL1016 User Manual 3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way).
  • Page 69: Osd Factory Default Settings

    Appendix 5. Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See page 13 for opening and closing procedures.) 6. After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.
  • Page 70: About Sphd Connectors

    CL1008 / CL1016 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.
  • Page 71 CL1008 / CL1016 preparation, 42 Front View, 4 recovery, 46 Overview, 1 Front View Rear View, 6 CL1008 / CL1016, 4 Clear Login Information, 55 Clear the Name List, 29 Closing the console, 14 GOTO, 24 Components, 4 Connection Tables, 53, 54...
  • Page 72 CL1008 / CL1016 User Manual Command Mode, 27 Main Screen, 22 Invoking Hotkey Mode, 35 Main Screen Headings, 23 OSD, 26 Navigation, 23 Port access, 35 Overview, 21 Selecting the Active Port, 36 Password, 21 Skip mode, 38 Summary Table, 39...
  • Page 73 CL1008 / CL1016 User Manual Safety Instructions General, 47 rack mounting, 49 SCAN, 33 Scan Duration, 27 SCAN/SKIPMODE, 27 Screen Blanker, 27 Selecting the Active Port, 36 SET, 26 Accessible Ports, 30 Logout Timeout, 28 Password, 28 Quick View Ports, 30...

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