ATEN CL-1758L User Manual
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ATEN CL-1758L User Manual

ATEN CL-1758L User Manual

Master view max slideaway lcd kvm switch
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CL-1758

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  • Page 1 User Manual CL-1758...

  • Page 2: Fcc Information

    CL-1758 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    CL-1758 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    CL-1758 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 5 Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.

  • Page 6: Rack Mounting

    CL-1758 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    © Copyright 2006 ATEN® International Co., Ltd. ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. Manual Part No. PAPE-0250-200G...
  • Page 8 CL-1758 User Manual This Page Intentionally Left Blank viii...

  • Page 9: Table Of Contents

    Contents FCC Information ..........ii RoHS.
  • Page 10 CL-1758 User Manual Hot Plugging ..........23 Hot Plugging KVM Ports .
  • Page 11 Appendix Connection Table ......... . . 57 OSD Factory Default Settings .
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  • Page 13: About This Manual

    CL-1758 User Manual About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CL-1758 system.

  • Page 14: Conventions

    For example, Start the Start menu, and then select Run. Indicates critical information. Getting Help If you need to contact ATEN technical support with a problem, visit or website at www.aten.com. → Run means to open...

  • Page 15: Introduction

    Chapter 1 Introduction Overview The Master View CL-1758 KVM Switch is a control unit that allows access to multiple computers from a single KVM (keyboard, monitor, and mouse), console. Before the development of the Master View, the only way to control multiple computer configurations from a single console was through a complex and costly network system.
  • Page 16 CL-1758 User Manual Access to any computer connected to the installation is easily accomplished either through a powerful, mouse driven, OSD (On Screen Display) menu system, or by entering Hotkey combinations from the keyboard. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.

  • Page 17: Features

    Features Integrated KVM console with 15"or 17" LCD monitor in a Slideaway™ housing. Slideaway™ housing is less than 1 U – with top and bottom clearance for smooth operation in a 1U high system rack. Space saving technology - two consoles (one bus) controls 8 computers. Cascadable to three levels for control of up to 512 computers from a single console.

  • Page 18: Hardware Requirements

    Either a Type A USB port, or PS/2 keyboard and mouse ports (see the Cables discussion in the next section). Cables Only the following ATEN Custom KVM cable sets may be used with these switches. Depending on the KVM cable type, the switches can link to computers that use PS/2 connectors to transfer keyboard and mouse data as well as computers that use USB connectors (see the installation diagram on p.
  • Page 19 To purchase ATEN Custom KVM cable sets, contact your dealer. Note: 1. Two cables - one 2L-5702P for PS/2 port computers and one 2L- 5202U for USB port computers - are provided with this package. 2. For PS/2 port computers, we strongly recommend using 2L-5702P cables.

  • Page 20: Front View

    CL-1758 User Manual Front View 4 & 5 10 & 11...
  • Page 21 Component Handle Pull to slide the KVM module out; push to slide the module in (see item 13 in this table). LCD Display After sliding the KVM module out, flip up the cover to access the LCD monitor. LCD Controls The LCD On/Off switch is located here, as well as buttons to control the position and picture settings of the LCD display.

  • Page 22: Rear View

    CL-1758 User Manual Rear View Component Power Socket This is a standard 3 prong AC power socket. The power cord from an AC source plugs in here. Power Switch External For flexibility and convenience, the CL-1758 supports an Console Section independent, external, KVM console.

  • Page 23: Installation

    Before You Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 24 CL-1758 User Manual To rack mount the switch, do the following: 1. While one person positions the switch in the rack and holds it in place, the second person - using the screws provided with the rack mounting kit - loosely screws the front brackets to the rack.

  • Page 25: Single Stage Installation

    Single Stage Installation To set up a single stage installation, refer to the installation diagram on the next page (the numbers in the diagram correspond to the numbers of the installation steps), and do the following: 1. If you choose to install an external console, plug your keyboard, monitor, and mouse into the Console Ports located on the switch's rear panel.
  • Page 26 CL-1758 User Manual Note: The CL-1758 initially links to the first port when you turn it on. USB Connection PS/2 Connection...

  • Page 27: Two Stage Installation

    Two Stage Installation To control even more computers, up to eight additional Master View CS-1758 units can be cascaded from the KVM ports of the First Stage unit. The cascaded Master Views that connect back to the First Stage unit are considered Second Stage units.
  • Page 28 CL-1758 User Manual Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, then the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on.

  • Page 29: Three Stage Installation

    Three Stage Installation The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of switches needed to control them is provided on p.
  • Page 30 CL-1758 User Manual CL-1758 CS-1758 F/W UPGRADE NORMAL RECOVER CS-1758 F/W UPGRADE NORMAL RECOVER...

  • Page 31: Basic Operation

    Opening the Console The CL-1758's console is located under the top cover. To access the console, slide the console module out and raise the cover. Note: As a safety precaution, to keep the console from accidentally sliding out, the console is locked into the In position. Before you can pull the console module out, you must release it by pushing the catches on the unit's front panel toward the center of the switch.

  • Page 32: Closing The Console

    CL-1758 User Manual Closing the Console To slide the console module back in, close the cover and do the following: 1. Pull the safety catches on the unit's side rails toward you and push the module in until it stops. 2.

  • Page 33: Operating Precautions

    Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. 3. Basic Operation Right! Rest your hands and arms lightly on the keyboard module as you work. Wrong! DO NOT lean your body weight on the keyboard module.

  • Page 34: Lcd Osd Configuration

    CL-1758 User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu.

  • Page 35: The Adjustment Settings

    The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Brightness Contrast Phase Clock H-Position V-Position Color Temperature Language OSD Duration Reset Explanation Adjusts the background black level of the screen image. Adjusts the foreground white level of the screen image.

  • Page 36: Port Selection

    CL-1758 User Manual Port Selection CL-1758 installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD, and Hotkey. Manual For manual port selection on the CL-1758, simply press the Port Switch that corresponds to the device you wish to access. For manual port selection on the cascaded CS-1758 switches, first press the Port Switch on the parent unit that the cascaded switch is connected to, then press the Port Switch on the cascaded switch that corresponds to the device you...

  • Page 37: Hot Plugging

    Hot Plugging The CL-1758 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed.

  • Page 38: Powering Off And Restarting

    CL-1758 User Manual Powering Off and Restarting If it becomes necessary to Power Off one of the switches, you must do the following before starting it back up: 1. Shut down all the computers that are attached to it. If there are switches cascaded down from it, all the cascaded switches and the computers attached to them must be shut down, as well.

  • Page 39: Port Id Numbering

    Port ID Numbering Each KVM port on a Master View installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connected to - either with the OSD (see p.
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  • Page 41: Osd Operation

    OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the OSD key (see p. 63), or tap the [Scroll Lock] key twice.
  • Page 42 3. Only the ports that have been set accessible by the Administrator for the currently logged in User are visible (see SET ACCESSIBLE PORTS, p. 36, for details). F3:SET F4:ADM NAME ATEN INTL. 1 ATEN INTL. 2 ATEN INTL. 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1...

  • Page 43: Osd Navigation

    OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To Logout, Click F8 or the press [F8]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols ( there are more list entries than there is room for on the Main Screen, the screen will scroll.

  • Page 44: Osd Functions

    CL-1758 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name; or make OSD setting adjustments.

  • Page 45: F2 List

    F2 LIST Many of the OSD functions only operate on the computers that are listed on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. The submenu choices and their meanings are given in the table below: Choice Lists all of the ports on the installation.

  • Page 46: F3 Set

    CL-1758 User Manual F3 SET This function allows the Administrator and each User to set up their own, individual, working environment. A separate profile for each is stored by the OSD and is activated according to the Username provided during Login. To change a setting: 1.
  • Page 47 (Continued from previous page.) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).

  • Page 48: F4 Adm

    CL-1758 User Manual F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 49 (Continued from previous page.) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 50 CL-1758 User Manual (Continued from previous page.) Setting SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. Note: Only the ports currently chosen for the LIST view on the OSD Main Screen (see F2 LIST, page 31), show up here. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Spacebar].

  • Page 51: F7 Scan

    F7 SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan Mode setting under the F3 SET function (see p.

  • Page 52: F8 Lout

    CL-1758 User Manual F8 LOUT LOUT (Log Out) logs you out of the OSD, and blanks the Console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc]. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.

  • Page 53: Hotkey Operation

    The CL-1758 provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See HOTKEY COMMAND MODE, page 33, for details. Invoking Hotkey Mode (HKM) All Hotkey operations begin by invoking Hotkey Mode (HKM).

  • Page 54: Hotkey Port Access

    CL-1758 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CL-1758 provides the following Hotkey Port Access features: Selecting the Active Port Auto Scan Mode Selecting the Active Port Each KVM port on the CL-1758 installation is assigned a unique Port ID (see Port ID Numbering, page 25).

  • Page 55: Auto Scanning

    Auto Scanning Auto Scanning allows the automatic monitoring of computer activity instead of having to switch manually. Invoking Auto Scan Mode causes the CL-1758 to switch the KVM focus among all the active KVM Ports that are accessible to the currently logged on user at regular intervals. (See SCAN MODE, page 33, for information regarding accessible ports.) Invoking Auto Scan Mode: To start Auto Scan Mode, key in the following hotkey combination:...

  • Page 56: Hotkey Configuration

    CL-1758 User Manual Hotkey Configuration Hotkeys can also be used to set up the CL-1758's working environment, as shown in the sections that follow. Alternate Hotkey Invocation Keys An alternate set of hotkey invocation keys is provided in case the default set conflicts with programs running on the computers.

  • Page 57: Keyboard Operating Platform

    Keyboard Operating Platform The CL-1758's default port configuration is for a PC Compatible keyboard operating platform. If you have a Mac or a Sun on your installation, you can change its port's keyboard operating platform as follow: 1. Bringing the KVM focus to the port you want to set. 2.

  • Page 58: Beeper Control

    CL-1758 User Manual Beeper Control The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the following: 1. Invoke HKM (see p. 39). 2. Press and release the B key. The Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second;...

  • Page 59: Hotkey Summary Table

    Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] Switches the KVM focus to the computer that [Ctrl] + [F12] [F1] [F2] [F3] [R] [Enter] Note: The brackets indicate the keys you should press. Simply press the indicated keys - do not type the brackets. corresponds to that Port ID Invokes Auto Scan Mode.
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  • Page 61: Keyboard Emulation

    The PC Compatible keyboard can emulate the functions of the Mac and Sun keyboard. The emulation mappings are listed in the tables that follow. Mac Keyboard Emulation PC Keyboard [Shift] [Ctrl] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [F12] [Alt] [Prt_Sc] [Scroll Lock] [Desktop Menu] [Enter]...

  • Page 62: Sun Keyboard Emulation

    CL-1758 User Manual Sun Keyboard Emulation PC Keyboard [Ctrl] [T] [Ctrl] [F2] [Ctrl] [F3] [Ctrl] [F4] [Ctrl] [F5] [Ctrl] [F6] [Ctrl] [F7] [Ctrl] [F8] [Ctrl] [F9] [Ctrl] [F10] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Ctrl] [H] Note: 1. When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

  • Page 63: The Firmware Upgrade Utility

    Chapter 7 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available.

  • Page 64: Preparation

    CL-1758 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.

  • Page 65: Starting The Upgrade

    Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 66 CL-1758 User Manual 4. As you select devices, a detailed description of each appears in the Device Description panel. 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
  • Page 67 7. The Firmware Upgrade Utility If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not. As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

  • Page 68: Upgrade Succeeded

    CL-1758 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.

  • Page 69: Firmware Upgrade Recovery

    Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see Preparation, page 50), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.
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  • Page 71: Appendix

    Connection Table The following table indicates the relationship between the number of Master View Units (CL-1758 + CS-1758) and the number of computers that they control: Computers 1 - 8 8 -15 15 - 22 22 - 29 29 - 36 36 - 43 43 - 50 50 - 57...

  • Page 72: Osd Factory Default Settings

    <Manual> User Manual OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey Port ID Display Position Port ID Display Duration Port ID Display Mode Scan Duration Screen Blanker Logout Timeout Beeper Accessible Ports Hotkey Command Mode Default [Scroll Lock] [Scroll Lock] Upper Left Corner...

  • Page 73: Clear Login Information

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove the top cover from the unit chassis. 2.

  • Page 74: Optional Rack Mounting

    <Manual> User Manual Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68.0 - 110.0 cm racks; A short bracket Easy-Installation rack mount kit for 52.0 - 70.0 cm racks; A long bracket Easy-Installation rack mount kit for 68.0 - 105.0cm racks.
  • Page 75 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the switch will be to the inside. Rear Flange Slide Bar Front Flange Rear Attachment Sliding Bracket LEFT Support RAIL Flange RIGHT RAIL a) Screw the front flanges to the rack first.
  • Page 76 <Manual> User Manual 3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way). Phillips I head M4 x 6 4.

  • Page 77: Dedicated Invocation Keys

    5. Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (SeeOpening the Console, page 17, andClosing the Console, page 18, for opening and closing procedures.) 6. After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.

  • Page 78: Specifications

    <Manual> User Manual Specifications Function Computer Direct Connections Port Selection Connectors KVM Ports External Console Power FW Upgrade LEDs On Line Selected Power Lock Switches FW Upgrade Rec. Power LCD Adjust Emulation Keyboard Mouse Video 15" LCD 17" LCD Scan Interval (OSD Select) I/P Rating Power Consumption 15"...

  • Page 79: Troubleshooting

    Troubleshooting Problem Keyboard and/or mouse do not work after computer boots When I emulate the Sun keyboard, I can't go into OK Mode ([Stop] [A]). When I press the LCD Auto Adjust button, it leaves my screen in a scrambled state. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR...
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  • Page 81 Activate Beeper, 35 ADM, 34 Administrator functions, 34 Alternate OSD Keys, 42 Auto Scan Invoking, 41 Pausing, 41 Auto Scanning, 37, 41 Scan Duration, 33 Stopping, 41 Beeper Activate, 35 Beeper Control, 44 Cables, 4 Clear Login Information, 59 Clear the Name List, 35 Closing the Console, 18 Connection Table, 57 Console...
  • Page 82 CL-1758 User Manual Installation, 9 Single Stage, 11 Three Stage, 15 Two Stage, 13 Invocation Keys, 63 Invoke firmware upgrade, 36 Invoking Hotkey Mode, 39 Keyboard Emulation Mac, 47 Sun, 48 Keyboard Operating Platform, 43 LCD OSD Adjustment Settings, 21 Buttons, 20 Configuration, 20 LIST, 31...
  • Page 83 Skip Mode, 33 Specifications, 64 Timeout, 34 Troubleshooting, 65 Upgrading the Firmware Failed, 54 Preparation, 50 Recovery, 55 Starting, 51 Succeeded, 54 User Notice, iii Username, 34 Index...
  • Page 84 CL-1758 User Manual...

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