Canon LBP 5300 User Manual page 445

A problem has occurred in the print server.
Cause 1
Remedy
Cause 2
Remedy 1 Make sure that the print server and network are connected by a LAN cable
Remedy 2 Make sure that the network settings for the print server are appropriate.
Cause 3
Remedy
Cause 4
Remedy
7
A problem has occurred in a client computer.
Cause
Remedy
The network path to the print server is not correct.
Cause 1
Remedy
Cause 2
Remedy
7-64 When Data is Not Sent to the Printer
The print server is not turned on.
Turn on the print server.
The print server is not connected to the network properly.
properly.
The additional driver (alternate driver) is not updated properly.
To update the additional driver (alternate driver), uninstall the printer driver used
in the print server, install the new printer driver, and then see "Print Server
Settings" (p. 4-69) and install the additional driver.
You are using a computer with Windows XP Service Pack 2 or another
operating system equipped with Windows Firewall as the print server, and
Windows Firewall is configured to block communication with the client
computers.
Start up the print server, then configure Windows Firewall to unblock
communication with the client computers. (See "Configuring Windows Firewall
to Unblock Communication with the Client Computers," on p. 9-16)
You are using a computer with Windows XP Service Pack 2 or another
operating system equipped with Windows Firewall as a client computer, and
Windows Firewall is blocking communication with the print server.
Configure Windows Firewall to unblock communication with the print server.
(See "Configuring Windows Firewall to Unblock Communication with the Print
Server," on p. 9-19)
An incorrect network path was specified on the installation of the printer driver.
When installing the CAPT software from the [Printers and Faxes] folder or the
[Printers] folder and specifying the network path using "\" directly, specify the
correct path as "\\the print sever name (the computer name of the print
server)\the printer name".
The network path to the print server was changed.
Ask your network administrator about the problem.