Warranty Service Information - Honda GX240 Owner's Manual

TECHNICAL & CONSUMER INFORMATION

Warranty Service Information

Servicing dealership personnel are trained professionals. They should
be able to answer any questions you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved
in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at (www.honda-engines.com)
or by calling 1-800-426-7701.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Power Equipment Customer
Relations Office. You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: (770) 497-6400
When you write or call, please give us this information:
Equipment manufacturer's name and model number that the engine
is mounted on
Engine model and serial number (see page
Name of dealer who sold the engine to you
Name, address, and contact person of dealer who services your
engine
Name of Distributor you contacted and the contact person
Date of purchase
Your name, address and telephone number
A detailed description of the problem
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