Error Messages - Brother MFC-240C User Manual

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause
BT Call Sign is set to ON. You
BT Call Sign
cannot change the Receive Mode
On
from Manual to another mode.
(For UK only)
The machine has a mechanical
Change Unable
problem.
XX
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
The machine has a mechanical
Clean Unable
problem.
XX
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Poor phone line quality caused a
Comm.Error
communication error.
The scanner cover is not closed
Cover is Open
completely.
Print data is left in the machine's
Data
memory. The USB cable was
Remaining
unplugged while the computer was
sending the data to the machine.
Print data is left in the machine's
memory.
The other person or other person's
Disconnected
fax machine stopped the call.
The document was not inserted or
Document Jam
fed properly, or the document
scanned from the ADF was too
long.
84
Action
Set BT Call Sign to OFF. (See BT Call Sign (For
U.K. only) on page 35.)
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, call the telephone company
and ask them to check your phone line.
Lift the scanner cover and then close it again.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
Re-start printing from your computer.
Try to send or receive again.
See Using the ADF on page 6.
See Document jam on page 88.
B