Brother MFC-240C User Manual
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Brother MFC-240C User Manual

Brother MFC-240C User Manual

Mfc-240c fax machine user's guide
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USER'S GUIDE
MFC-240C

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Summary of Contents for Brother MFC-240C

  • Page 1 USER’S GUIDE MFC-240C...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-240C Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

  • Page 3: Compilation And Publication Notice

    Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the complete User’s Guide ...2 Viewing Documentation ...2 Control panel overview ...4 Loading documents and paper Loading documents ...6 Using the ADF ...6 Using the scanner glass ...7 Scanning area ...8...
  • Page 5 Section II Fax Sending a fax Entering Fax mode ...24 Faxing from the ADF ...24 Faxing from the scanner glass ...24 Faxing Letter size documents from the scanner glass ... 25 Colour fax transmission ... 25 Cancelling a fax in progress ... 25 Broadcasting (Monochrome only)...
  • Page 6 Telephone Service for Australia...35 ® Telstra FaxStream Caller ID...37 How Does the Caller ID Work?...37 The Caller ID is Stored in Your Machine Memory ...37 Viewing Caller ID List ...38 Telephone Service for New Zealand ...38 FaxAbility ...38 Caller ID...40 How Does the Caller ID Work?...40 Viewing Caller ID List ...40 Telephone Service for Some Countries...41...
  • Page 7 Section III Copy Making copies How to copy... 54 Entering Copy mode... 54 Making a single copy ... 54 Making multiple copies ...54 Stop copying... 54 Copy options... 55 Changing copy speed and quality ... 56 Enlarging or reducing the image copied ...56 Making N in 1 copies or a poster ...
  • Page 8 Section V Software Software features Section VI Appendixes Safety and Legal Choosing a location ...76 To use the machine safely ...77 IMPORTANT-For Your Safety ...80 Important Information for Australia ...81 Important safety instructions...81 Important Information for New Zealand ...83 Important Safety Instructions ...83 Important Information for Some Countries...85 Important Safety Instructions ...85 Legal limitations for copying ...87...
  • Page 9 Menu and Features On-screen programming... 110 Menu table ...110 Memory storage... 110 Menu keys ... 110 Menu Table...112 Entering Text ...119 Specifications General... 120 Print media... 122 Fax... 123 Copy ... 125 PhotoCapture Center™ ...126 PictBridge ...126 Scanner ... 127 Printer ...
  • Page 10 viii...
  • Page 11 Section I General General Information Loading documents and paper General setup Security features...

  • Page 12: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine control...

  • Page 13: Viewing Documentation

    Note If this window does not appear, use ® Windows Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. Click User's Guide to view the Software User's Guide in HTML format. How to find Scanning instructions There are several ways you can scan documents.

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 1 Power Save Lets you put the machine into Power Save mode. 2 Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers. Hook Press before dialling if you want to make sure a fax machine answers, and then press Start.
  • Page 15 6 Copy Options Lets you temporarily change the copy settings when in copy mode. 7 Fax Resolution Lets you temporarily change the resolution when sending a fax. 8 Ink Management Lets you clean the print head, check the print quality, and check the available ink volume. 9 Menu keys: Menu Accesses the main menu.

  • Page 16: Loading Documents And Paper

    Loading documents and paper Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass (Flatbed). Using the ADF The ADF can hold up to 10 pages and feeds each sheet individually.

  • Page 17: Using The Scanner Glass

    CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 297 mm (11.7 in.)

  • Page 18: Scanning Area

    Chapter 2 Scanning area The scanning area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper. Usage Document Top (1) Size Bottom (2) Letter 3 mm (0.12 in.) 3 mm (0.12 in.) Copy...

  • Page 19: Recommended Media

    Recommended media To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using ‘3M Transparency Film’ when you print on transparencies. Brother paper Paper Type Item...

  • Page 20: Choosing The Right Media

    Chapter 2 Choosing the right media Paper type and size for each operation for paper tray Paper Type Paper Size 216 × 279 mm (8 1/2 × 11 in.) Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 216 ×...
  • Page 21 Paper weight, thickness and capacity Paper Type Weight Plain Paper 64 to 120 gsm (17 to 32 lb) 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 Sheet Inkjet Paper 64 to 200 gsm (17 to 53 lb) 0.08 to 0.25 mm (0.003 to 0.01 in.) Glossy Paper Up to 220 gsm (Up to 58 lb)

  • Page 22: Loading Paper, Envelopes And Other Media

    Chapter 2 Loading paper, envelopes and other media Loading paper and other media Pull the paper tray completely out of the machine. If the paper support flap is open, close it and lift the output paper tray cover (1). Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size.

  • Page 23: Loading Envelopes And Post Cards

    Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure the paper side guides touch the sides of the paper. Note Be careful that you do not push the paper in too far;...
  • Page 24 Chapter 2 How to load envelopes and post cards Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. Note If the envelopes or post cards are ‘double- feeding,’ put one envelope in the paper tray at a time.

  • Page 25: Printable Area

    Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...

  • Page 26: General Setup

    General setup Power Save mode When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 16.

  • Page 27: Mode Timer

    Mode Timer The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.

  • Page 28: Volume Settings

    Chapter 3 Volume Settings Ring Volume You can select a range of ring volume levels, from High to Off. While in Fax mode , press to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

  • Page 29: Lcd Display

    LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. Press Menu, 1, 7. Press a or b to choose Light or Dark.

  • Page 30: Security Features

    Security features TX Lock TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: Receiving faxes While TX Lock is On, the following operations are NOT available: Sending faxes Copying PC printing Scanning PhotoCapture...

  • Page 31: Turning The Tx Lock On/Off

    Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off Press Menu.
  • Page 32 Chapter 4...
  • Page 33 Section II Sending a fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports...

  • Page 34: Sending A Fax

    Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. Faxing from the ADF Make sure you are in Fax mode Put the document face down in the ADF. Dial the fax number using the dial pad. Press Mono Start or Colour Start.

  • Page 35: Faxing Letter Size Documents From The Scanner Glass

    Faxing Letter size documents from the scanner glass When documents are Letter size, you need to set Scan Size to Letter. If you do not, the side portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0.

  • Page 36: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Menu, 2, 5. The LCD will show the fax number being dialled. XXXXXXXX Press OK. The LCD will show: 1.Clear 2.Exit Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit.

  • Page 37: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.

  • Page 38: Dual Access (Monochrome Only)

    Chapter 5 Dual access (Monochrome only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. To send a colour fax, the machine will send the document in real time (even if Real Time TX is Off).

  • Page 39: Checking And Cancelling Waiting Jobs

    Checking and cancelling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.) Press Menu, 2, 5. Any waiting jobs appear on the LCD. Press a or b to scroll through the jobs and choose the job you want to cancel.

  • Page 40: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 41: Using Receive Modes

    Using receive modes Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes see Ring Delay on page Fax only Fax only mode will automatically answer every call as a fax call. If the call is a fax your machine will receive it.

  • Page 42: F/T Ring Time (Fax/Tel Mode Only)

    Chapter 6 F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.

  • Page 43: Additional Receiving Operations

    Additional receiving operations Printing a reduced incoming The machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper, with Auto Reduction On. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).

  • Page 44: Telephone And External Devices

    Telephone and External devices Voice Operations Tone or pulse (not available in New Zealand) If you are using an external phone and have a pulse dialling service, but need to send tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

  • Page 45: Telephone Service For Australia

    Telephone Service for Australia ® ® Telstra FaxStream (Distinctive Ring) ® ® ® Telstra FaxStream Duet is an enhanced Public Switched Telephone Service (PSTS) ® offered by Telstra that allows you to have an additional number on one phone line, with its own distinctive ring pattern.

  • Page 46: Very Important

    Chapter 7 ® How does Telstra FaxStream Work? Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.

  • Page 47: Caller Id

    Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.

  • Page 48: Viewing Caller Id List

    Chapter 7 Viewing Caller ID List Press Menu, 2, 0, 4. 0.Miscellaneous 4.Caller ID Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

  • Page 49: How Does Faxability Work

    How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 50: Caller Id

    Chapter 7 Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.

  • Page 51: Telephone Service For Some Countries

    Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view. Press OK. The LCD shows the caller’s number, the date, and time of the call. Do one of the following: To return to the Caller ID listing, press d.

  • Page 52: Caller Id (For Singapore And Hong Kong)

    Chapter 7 Registering the Distinctive Ring pattern Very important!* After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.

  • Page 53: Viewing Caller Id List

    Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. Press Menu, 2, 0, 4.

  • Page 54: Recording An Outgoing Message

    Chapter 7 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 30.) Recording an outgoing message...

  • Page 55: External And Extension Phones

    External and extension phones Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code.

  • Page 56: Changing The Remote Codes

    Chapter 7 Changing the remote codes The preset fax receive code is l 5 1 (l 9 1 for New Zealand). The preset telephone answer code is # 5 1 (# 9 1 for New Zealand). If you are always disconnected when accessing your external TAD, try changing the three digit remote codes, for example ### and 555.

  • Page 57: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Manual dialling Press all of the digits of the fax number. Speed-Dialling Press Search/Speed Dial, #, and then the two digit Speed-Dial number. Two-digit number Note If the LCD shows Not Registered when you enter a Speed-Dial number, a number has not been stored at this location.

  • Page 58: Fax Redial

    Chapter 8 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Mono Start or Colour Start.

  • Page 59: Changing Speed-Dial Names Or Numbers

    Changing Speed-Dial names or numbers If you try to store a Speed-Dial name or number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: Press 1 to change the stored number.

  • Page 60: Combining Quick-Dial Numbers

    Chapter 8 Combining Quick-Dial numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier. For example, you might have stored ‘555’ on Speed-Dial # 0 3 and ‘7000’...

  • Page 61: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 62: Reports

    Chapter 9 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 63: Section Iii Copy

    Section III Copy Making copies...

  • Page 64: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. (The default setting is Fax mode.) You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 17.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 65: Copy Options

    Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine returns to its default settings 60 seconds after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on page 17.

  • Page 66: Changing Copy Speed And Quality

    Chapter 10 Changing copy speed and quality You can select from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instruction below: Press Normal Normal is the Copy Options recommended mode for ordinary printouts.

  • Page 67: Making N In 1 Copies Or A Poster

    To enlarge or reduce the next copy follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Enlarge/Reduce.

  • Page 68: Sorting Copies Using The Adf (Monochrome Only)

    Chapter 10 Put the next document on the scanner glass. Press OK. Repeat g and h for each page of the layout. Set Next Page Then Press OK After all the pages have been scanned, press 2 to finish. Note If photo paper is selected as the paper type setting for N in 1 copies, the images will be printed as if plain paper had been...

  • Page 69: Paper Options

    To change the default setting follow the instructions below: Press Menu, 3, 2. Press a or b to make the copy lighter or darker. Press OK. Press Stop/Exit. Contrast Adjust the contrast to help an image look sharper and more vivid. The contrast can only be changed through the default setting.
  • Page 70 Chapter 10 Paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, A4, A5 or Photo Card 10(W) × 15(H) cm paper. Make sure you are in Copy mode Load your document.

  • Page 71: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card Printing photos from a camera with PictBridge...

  • Page 72: Printing Photos From A Memory Card

    Printing photos from a memory card PhotoCapture Center™ Operations Printing from a memory card without a PC Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (See How to print from a memory card on page 64.) Using PhotoCapture Center™...

  • Page 73: Memory Card Folder Structure

    The PhotoCapture key will light to show the memory card status. It can be on, off or blinking. See the table below for what the light means. A memory card is inserted correctly. No memory card is present, or it is incorrectly inserted.

  • Page 74: How To Print From A Memory Card

    Chapter 11 How to print from a memory card Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card: Make sure you have put the memory card in the proper slot.

  • Page 75: Printing Images

    Printing Images Before you can print an individual image, you have to know the image number. Make sure you have put the memory card in the correct slot. Print the index first. (See Printing the thumbnail index on page 64.) Press (PhotoCapture).

  • Page 76: Dpof Printing

    Chapter 11 DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.

  • Page 77: Photocapture Center Print Settings

    PhotoCapture Center print settings These settings will remain until you change them again. Print speed and quality Press Menu, 4, 1. Press a or b to choose Normal or Photo. Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo or Other Photo.

  • Page 78: Cropping

    Chapter 11 Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped. The default setting is On. If you want to print the whole image, turn this setting to Off. Press Menu, 4, 7.

  • Page 79: Printing Photos From A Camera With Pictbridge

    Printing photos from a camera with PictBridge Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. Before Using PictBridge PictBridge requirements To avoid errors, remember the following points: The machine and the digital camera must be connected using a suitable USB cable.

  • Page 80: Printing Images

    Chapter 12 Printing Images Make sure that your camera is turned off. Connect your camera to the PictBridge port (1) on the machine using the USB cable. 1 PictBridge port Note Remove any memory cards from the machine before connecting the digital camera.

  • Page 81: Understanding The Error Messages

    Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 82 Chapter 12...
  • Page 83 Section V Software Software features...

  • Page 84: Software Features

    Software features The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. You can find information on these features: Printing Scanning...
  • Page 85 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 86: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 87: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 88 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray. Doing this may cause injury.
  • Page 89 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do not carry the machine by holding the scanner cover. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the electrical sooket.

  • Page 90: Important-For Your Safety

    WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

  • Page 91: Important Information For Australia

    Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.
  • Page 92 16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.

  • Page 93: Important Information For New Zealand

    Important Information for New Zealand Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
  • Page 94 Chapter A 15 This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. 16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed socket.

  • Page 95: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
  • Page 96 Chapter A 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: If the power cord is damaged or frayed. If the product has been spilled by liquid. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.

  • Page 97: Legal Limitations For Copying

    Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.

  • Page 98: Trademarks

    Chapter A Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.

  • Page 99: B Troubleshooting And Routine Maintenance

    Troubleshooting and Routine Maintenance Troubleshooting If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 100 Printing (Continued) Difficulty Printed text or images are skewed. Smudged stain at the top centre of the printed page. Printing appears dirty or ink seems to run. Stains appear on the reverse side or at the bottom of the page. The machine prints dense lines on the page.

  • Page 101: Printing Received Faxes

    Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the Received colour fax prints only in black and white.

  • Page 102: Handling Incoming Calls

    Sending Faxes (Continued) Difficulty Transmission Verification Report says ‘Result:NG’ or ‘Result:ERROR’. Poor fax send quality. Vertical black lines when sending. Handling Incoming Calls Difficulty The machine ‘Hears’ a voice as a CNG Tone. Sending a Fax Call to the machine. If you answered at the machine, press Mono Start and hang up at once. If you Custom features on a single line.
  • Page 103 Copying Difficulties (Continued) Difficulty Vertical streaks appear on copies Poor copy results when using the ADF. Scanning Difficulties Difficulty TWAIN/WIA errors appear while scanning. Poor scanning results when using the ADF Software Difficulties Difficulty Cannot install software or print ‘Device Busy’ PhotoCapture Center™...

  • Page 104: Error Messages

    Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 105 Error Message Cause The print head is too warm. High Temperature Init. Unable XX The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. One or more of the ink cartridges is Ink Empty empty.
  • Page 106 Error Message Cause The machine is out of paper or No Paper Fed paper is not properly loaded in the paper tray. The paper is jammed in the machine. The number you dialled does not answer or is busy. Response/Busy You tried to access a Speed Dial number that is not programmed.

  • Page 107: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Journal report If the LCD shows: Change Unable XX, Clean Unable XX, Init. Unable XX, Print Unable XX or Scan Unable XX we recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine as detailed below.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 108: Document Jam

    Document jam Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.
  • Page 109 Pull out the jammed paper (1). If you cannot remove the jammed paper from the front, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step. Remove the Jam Clear Cover (1). Pull the jammed paper out of the machine.

  • Page 110: Dial Tone Detection

    Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). Push the paper tray firmly back into the machine. Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number.

  • Page 111: Routine Maintenance

    Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink sensor. The ink sensor automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a Near Empty message on the LCD.
  • Page 112 Note If the protective yellow caps come off when you open the bag, the cartridge will not be damaged. Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. brother Lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.

  • Page 113: Cleaning The Outside Of The Machine

    Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used.

  • Page 114: Cleaning The Scanner

    Cleaning the scanner Lift the document cover (1). Clean the scanner glass (2) and white plastic (3) with isopropyl alcohol on a soft lint-free cloth. In the ADF unit, clean the white bar (1) and the glass strip (2) under it with isopropyl alcohol on a lint-free cloth.

  • Page 115: Cleaning The Paper Pick-Up Roller

    Cleaning the Paper Pick-up Roller Pull the paper tray completely out of the machine. Unplug the machine from the electrical socket and remove the Jam Clear Cover (1). Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab. Put the Jam Clear Cover back on.

  • Page 116: Checking The Print Quality

    Checking the print quality If faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Press Ink Management.

  • Page 117: Checking The Printing Alignment

    Checking the printing alignment You may need to adjust the printing alignment after transporting the machine if your printed text becomes blurred or images become faded. Press Ink Management. Press a or b to choose Test Print. Press OK. Press a or b to choose Alignment. Press OK.

  • Page 118: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION It is important to allow the machine to ‘park’ the print head after a print job.
  • Page 119 Wrap the machine in the bag and put it in the original carton with the original packing material. Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Troubleshooting and Routine Maintenance Close the carton and tape it shut.

  • Page 120: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 121 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 122: Menu Table

    Menu Table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size...
  • Page 123 Main Menu Submenu Menu Selections 1.General 4.Volume 1.Ring Setup (Continued) 2.Beeper 3.Speaker — 5.Daylight Save — 6.P.Save Setting — 7.LCD Contrast 2.Fax 1.Setup 1.Ring Delay Receive (In Fax mode only) 2.F/T Ring Time 3.Fax Detect The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions...
  • Page 124 Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (Continued) (In Fax mode only) 2.Setup Send (In Fax mode only) 3.Set Quick- Dial The factory settings are shown in Bold with an asterisk. Menu Selections Options On* (l51, #51) 4.Remote Codes (l91, #91 for New Zealand) 5.Auto Reduction...
  • Page 125 Main Menu Submenu Menu Selections 2.Fax 4.Report 1.Transmission Setting (Continued) 2.Journal Period — 5.Remaining Jobs 1.TX Lock Miscellaneous 2.Compatibility 3.Distinctive (Not available in New Zealand) 3.FaxAbility (For New Zealand Only) 4.Caller ID The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions...
  • Page 126 Main Menu Submenu 3.Copy 1.Quality 2.Brightness 3.Contrast 4.Color Adjust The factory settings are shown in Bold with an asterisk. Menu Selections Options — Best Fast Normal* — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ R:- nnnno + 1.Red R:- nnnon + R:- nnonn +*...
  • Page 127 Main Menu Submenu Menu Selections — 4.PhotoCapture 1.Print Quality — 2.Paper Type — 3.Paper Size — 4.Print Size — 5.Brightness — 6.Contrast — 7.Cropping — 8.Borderless The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions Choose the print quality.
  • Page 128 Main Menu Submenu 5.Print 1.Xmit Reports Verify 2.Help List 3.Quick-Dial 4.Fax Journal 5.User Settings 6.Machine 1.Serial No. Info. 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (not available in New Zealand) 5.Dial Tone 0.Local Language The factory settings are shown in Bold with an asterisk. Menu Selections Options —...

  • Page 129: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 130: Specifications

    Specifications General Memory Capacity ADF (automatic document feeder) Paper Tray Printer Type Print Method LCD (liquid crystal display) 16 characters × 1line Power Source Power Consumption 16 MB Up to 10 pages Temperature: 20° C - 30° C (68° F - 86° F) Humidity: 50% - 70% Paper: [80 gsm (20 lb)] A4 size 100 Sheets [80 gsm (20 lb)]...
  • Page 131 Dimensions Weight Noise Temperature Humidity This depends on printing conditions. 180 mm (7.1 in.) 8.0 kg (17.6 lb) Operating: 50 dB or less Operating: 10 to 35° C (50° F to 95° F) Best Print Quality: 20 to 33° C (68° F to 91° F) Operating: 20 to 80% (without condensation) Best Print...

  • Page 132: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation for paper tray on page 10. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 133: Fax

    Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Grey Scale Contrast Control Resolution Speed-Dial ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback 14400 bps ADF Width: 148 mm to 215.9 mm (5.8 in. to 8.5 in.) ADF Height: 148 mm to 356 mm (5.8 in. to 14 in.) Scanner Glass Width: Max.

  • Page 134: Automatic Redial

    Broadcasting Automatic Redial Auto Answer Communication Source Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’...

  • Page 135: Copy

    Copy Colour/Monochrome Document Size Copy Speed Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Yes/Yes ADF Width: 148 mm to 215.9 mm (5.8 in. to 8.5 in.) ADF Height: 148 mm to 356 mm (5.8 in.

  • Page 136: Photocapture Center

    PhotoCapture Center™ Available Media File Extension (Media Format) (Image Format) Number of Files Folder Borderless xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™ Type M from 256MB to 1GB xD-Picture Card™ Type H from 256MB to 1GB Progressive JPEG format is not supported. See Paper type and size for each operation for paper tray on page 10.

  • Page 137: Scanner

    Scanner Colour/Monochrome TWAIN Compliant WIA Compliant Colour Depth Resolution Scanning Speed Document Size Scanning Width Grey Scale Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows can be selected by using the Brother scanner utility) Yes/Yes ®...

  • Page 138: Printer

    Printer Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless Output image quality varies based on many factors including, but not limited to input image resolution and quality and print media. Based on Brother standard pattern. A4 size in draft mode. When you set the Borderless feature to On.

  • Page 139: Interfaces

    Interfaces Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 140: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Supported Operating System Version Software Functions ® 98, 98SE Printing, PC Windows Operating Fax Send Scanning, Systems 2000 Removable Professional Disk XP Home XP Professional Professional x64 Edition OS X 10.2.4 Printing, PC ®...

  • Page 141: Consumable Items

    Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Black - Approximately 500 pages at 5% coverage Cartridge Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage Replacement <Black>...

  • Page 142: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes.
  • Page 143 Extension phone A telephone using the same line as your fax but plugged into a separate wall socket. External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 144 Pause Allows you to place a 3.5 second delay in the dialing sequence stored on Speed- Dial numbers. Press Redial/Pause as many times as needed for longer pauses. PhotoCapture Center™ Allows you to print digital photos from your digital camera at high resolution for photo quality printing.

  • Page 145: Index

    Index ADF (automatic document feeder) ... 6 ADF cover ...98 Answering machine (TAD) connecting ...43 ® ® Apple Macintosh See Software User's Guide on the CD-ROM..Automatic fax receive ...30 Fax Detect ...32 Broadcasting ...25 setting up Groups for ...49 Caller ID print list ...
  • Page 146 F/T Ring Time, setting ...32 ® ® FaxStream Duet ...36 from extension phone ...45 phone line interference ...100 Receive Mode, choosing ...30 reducing to fit on paper ...33 Ring Delay, setting ...31 sending ...24 Broadcasting ...25 canceling from memory ...29 contrast ...27 enter Fax mode ...24 from memory (Dual Access) ...28...
  • Page 147 Phone line connections ...43 difficulties ...91 interference ...100 multi-line (PABX) ...44 PhotoCapture Center™ Borderless ...68 ® CompactFlash ...62 Cropping ...68 DPOF printing ...66 from PC See Software User's Guide on the CD-ROM..Memory Stick Pro™ ...62 ® Memory Stick ...62 MultiMediaCard™...
  • Page 148 Serial Number how to find ... See inside front cover Shipping the machine ...108 Speed-Dial changing ...49 storing ...48 TAD (telephone answering device), external ...30 connecting ...43 receive mode ...30 recording OGM ...44 ® ® ® Telstra FaxStream Duet ...35 ®...
  • Page 149 For Australia Warranty – For details about the warranty on your Brother Product, please visit: www.brother.com.au Repair – For warranty service for your Brother Product you will need evidence of original purchase (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support –...
  • Page 150 Visit us on the World Wide Web This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com LP3412040 ARL/ASA/NZ Printed in China...

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