NetComm V210P User Manual
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NetComm V210P User Manual

NetComm V210P User Manual

Express series voip adapter
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NETCOMM EXPRESS
TM
SERIES
VoIP Adapter
USER GUIDE

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  • Page 1 NETCOMM EXPRESS SERIES VoIP Adapter USER GUIDE...

  • Page 2: Table Of Contents

    Reset Factory Default .......................................43 Firmware Update ........................................43 Auto Update ..........................................44 Interactive Voice Response ..................................45 IVR Interface...........................................46 How to make a phone call .......................................47 Frequently Asked Questions ...................................48 Appendix ........................................50 Glossary ............................................51 Legal & Regulatory .........................................52 VoIP Adapter User Guide YMLV2102 www.netcomm.com.au...

  • Page 3: Introduction

    Introduction...

  • Page 4: Welcome To Voip

    Welcome to the Wonderful World of VoIP Congratulations on your purchase of a NetComm VoIP ATA. Whether this is your first VoIP device or you are upgrading from another device we’re glad to have you as part of the NetComm family. The NetComm V210P/V220 ATA’s are true next generation technology and in addition to the fantastic savings you’re going to experience you’ll also get fantastic features such as routing, T.38 Fax and 3 way...

  • Page 5: Voip Ata Features

    NetComm Express Series - VoIP Adapter VoIP ATA Features Network Protocol Tone • SIP v1 (RFC2543), v2(RFC3261) • Ring Tone • IP/TCP/UDP/RTP/RTCP • Ring Back Tone • IP/ICMP/ARP/RARP/SNTP • Dial Tone • TFTP Client/DHCP • Busy Tone • Client/ PPPoE Client •...

  • Page 6: Package Contents

    DC12 volts/0.6 A Power Supply Unit • One RJ-11 telephone cable (V210P only) Minimum System Requirements Before continuing with the installation of your Netcomm V2xx ATA, please confirm that you comply with the minimum system requirements: • Broadband (ADSL or Cable ) connection •...

  • Page 7: Getting To Know Your Voip Adapter

    Getting to Know Your VoIP Adapter...

  • Page 8: Ports And Buttons

    RESET The Reset button will set the NetComm ATA to its factory default setting and reset the unit. You may need to reset the NetComm ATA into its factory defaults if you loose the ability to enter the NetComm ATA via the web interface, or following a software upgrade.

  • Page 9: Default Settings

    Connect the WAN port to your broadband router using the Ethernet cable supplied. If you would like your PC to be connected to the network through the V210P/V220, you can connect another Ethernet cable (not supplied) from your PC to the LAN Ethernet port.

  • Page 10: Basic Configuration

    Basic Configuration...

  • Page 11: Easy Setup Utility

    Enter the SIP Proxy Domain, Proxy Server, Outbound Proxy, Username, Auth. ID and Auth. Password provided by your VSP. And then click on Setup, the software will start to configure the NetComm ATA. Follow the instructions of the Easy Setup utility which will guide you to complete the configuration.

  • Page 12: Configuration Via A Web Browser

    Configuration via a web browser If you do not have a Windows PC available, or you want to perform more complex configuration, you can configure the NetComm ATA using a web browser. Accessing the web configuration Open your Web browser (e.g. Internet Explorer, Firefox).

  • Page 13: Wan Configuration

    DNS Server 2 The Domain Name Service that the NetComm ATA uses to resolve domain names to IP addresses. This is usually your modem / router. DNS 2 can be a different address to DNS 1 to provide a backup DNS server if DNS 1 fails.

  • Page 14: Dhcp Mode

    Description DNS Server 1 The Domain Name Service that the NetComm ATA uses to resolve domain names to IP addresses. This is usually your modem / Router or the primary DNS server specified by your Internet Service Provider (ISP). (Optional) DNS Server 2 The Domain Name Service that the NetComm ATA uses to resolve domain names to IP addresses.
  • Page 15 Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save your settings. The NetComm ATA will reboot automatically to make your changes effective. Please wait while it reboots. YMLV210 VoIP Adapter User Guide...

  • Page 16: Voip Configuration

    VoIP Configuration Click on VoIP on the left menu. Click on SIP Service Provider. Enter the information supplied by your VoIP service provider and click Submit. VoIP Adapter User Guide YMLV21016 YMLV21016 V21016 www.netcomm.com.au...
  • Page 17 Auth. Password The authentication password provided by your VoIP service provider. Indicates if the NetComm ATA is registered to your VSP. If “Registered” is shown, you can make and receive calls via your VoIP service provider. If Status the NetComm ATA reports “not registered”, check the SIP Service Provider settings above and try again.

  • Page 18: Advanced Configuration

    Advanced Configuration...
  • Page 19 Series - VoIP Adapter Advanced Configuration Your NetComm ATA has many advanced features that you may want or need to use in the future. Let’s start by taking a look at the menus in the web interface. Open your Web browser (Internet Explorer, Firefox etc).

  • Page 20: Status

    VoIP Gateway properly. The PPPoE setting is to setup the PPPoE Username and Password. If you have the PPPoE account from your Service Provider, please enter the Username and the Password correctly. VoIP Adapter User Guide YMLV21020 YMLV21020 V21020 www.netcomm.com.au...

  • Page 21: Lan

    NetComm Express Series - VoIP Adapter You can configure the LAN settings/DHCP server in this page. Options Description The unique address of the VoIP Gateway on your local network. The subnet mask of your local network. Mask The Ethernet MAC address of the WAN interface.

  • Page 22: Sip Setting

    When DNS SRV is switched on, the VoIP Gateway will look up DNS SRV records and register with the server with the highest priority. DNS SRV can provide redundancy if the primary SIP server becomes unreachable. Please check with your VSP to find out if they support DNS SRV. VoIP Adapter User Guide YMLV21022 YMLV21022 V21022 www.netcomm.com.au...

  • Page 23: Codec Settings

    NetComm Express Series - VoIP Adapter Port Setting You can configure the SIP and RTP port number in this page. Please leave as default unless otherwise specified by your VSP. Options Description SIP Port The port on the SIP server that receives requests from the ATA. Default: 5060.
  • Page 24 The QoS setting is to set the voice packets priority. If you set the value higher than 0, then the voice packets will get the higher priority to the Internet. But the QoS function still needs to cooperate with the others Internet devices. VoIP Adapter User Guide YMLV21024 YMLV21024 V21024 www.netcomm.com.au...
  • Page 25 NetComm Express Series - VoIP Adapter Phone Book Configuration The Phone Book contains Speed Dial Settings where you can setup Speed Dial number. If you want to use Speed Dial you just dial the speed dial number then press “#”.
  • Page 26 For example: dialing as per the VoIP Server Provider recommended dialing sequence, 00 + country code + telephone number (e.g. 00 1 999 888 7777). Example 7: When dial a VoIP Phone Number which isn’t configured in the Name [Speed Dial Number] list, it’ll dial out the VoIP Phone Number. VoIP Adapter User Guide YMLV21026 YMLV21026 V21026 www.netcomm.com.au...

  • Page 27: Phone Setting

    NetComm Express Series - VoIP Adapter Phone Setting Phone Setting contains Call Forward, Volume Settings, DND Settings, Auto Answer, Caller ID, Dial Plan Settings, Flash Time Settings, Call Waiting Settings, T.38(FAX) Settings and Hot line Settings functions. Call Forward function You can setup the phone number you want to forward in this page.
  • Page 28 If you can not answer the phone after 3 rings, the incoming call will forward to the VoIP IP Gateway’s WAN IP Address 192.168.10.36. Example 8: All Forward: PSTN, Name.: 88888888, URL/Number: 88888888 If you can not answer the phone after 3 rings, the incoming call will forward to the PSTN phone number 88888888. VoIP Adapter User Guide YMLV21028 YMLV21028 V21028 www.netcomm.com.au...
  • Page 29 NetComm Express Series - VoIP Adapter Volume Setting function You can setup the Handset Volume, PSTN-Out Volume, Handset Gain and the PSTN-In Gain. Options Description Handset Volume: to set the volume for on your handset. PSTN-Out Volume: (V211 only) is to set the PSTN volume out.
  • Page 30 Description Single Caller ID Enable to detect Single Caller ID CID Without Time Enable to detect the Caller ID without time. Enable to detect the Caller ID Type 2. CID Type 2 VoIP Adapter User Guide YMLV21030 YMLV21030 V21030 www.netcomm.com.au...
  • Page 31 NetComm Express Series - VoIP Adapter Dial Plan function Dial plans can make your dialing easier. If the dialed number meets the prefix, the ATA will modify the dialed number before dialing it. If the dialed number does not meet the prefix, the ATA will dial the number without any modification.
  • Page 32 For example, when you dial the number 5000 and the prefix 007 will be added and the real phone number 0075000 will be dialed out. For example, when you dial the number 5999 and the prefix 007 will be added and the real phone number 0075999 will be dialed out. VoIP Adapter User Guide YMLV21032 YMLV21032 V21032 www.netcomm.com.au...
  • Page 33 NetComm Express Series - VoIP Adapter When the number 35xx has been dialed, the prefix 007 will be added and the whole digits [007+35xx] will be dialed out. Be note that the range of xx is from 00 to 99.
  • Page 34 Every time when you pick up the phone, it will dial to the VoIP Phone Number 2468013579 automatically. Example 2: Use Hot Line: Enable, Hot line number: 192.168.10.63 Every time you pick up the phone, it will establish a call to the SIP device at the IP address 192.168.10.63. VoIP Adapter User Guide YMLV21034 YMLV21034 V21034 www.netcomm.com.au...
  • Page 35 NetComm Express Series - VoIP Adapter Others The others menu contains the following sub menus : Auto Configuration Settings You can enable/disable the auto configuration/provisioning setting in this page. The ATA allows for provisioning and remote upgrade. Provisioning is achieved through configuration profiles transferred to the device via TFTP, HTTP or FTP.
  • Page 36 You can select the FXO & FXS Impedence Setting for a different country. Please leave as default unless otherwise instructed. Options Description Select Impedence for the FXO port. (only on V211) FXO Port FXS Port Select Impedence for the FXS port. VoIP Adapter User Guide YMLV21036 YMLV21036 V21036 www.netcomm.com.au...
  • Page 37 STUN When enabled the NetComm ATA uses STUN (Simple Transversal of UDP through NAT) if the unit is behind a NAT enabled router and the router has no ALG for SIP, or NONE to disable STUN (VoIP Gateway is not to use STUN for NAT traversal). VoIP Gateway also supports a proprietary implementation of NAT traversal where the Service provider is expected to provide some relay support.

  • Page 38: Ddns

    Configure the WAN connection to PPPoE Client and make sure the ATA has the WAN IP Address (Public IP Address). Enable DDNS and configure the DDNS settings including Host Name, User Name and Password VoIP Adapter User Guide YMLV21038 YMLV21038 V21038 www.netcomm.com.au...

  • Page 39: Vlan

    NetComm Express Series - VoIP Adapter If configured correctly, you should be able to visit the home page of the ATA by entering the DDNS Host Name as follow. VLAN Settings You can set the VLAN settings in this page.

  • Page 40: Virtual Server

    WAN side. External Port Enter the port number of the Public Network (WAN or external network). Add Server [Button] Add the new Server which you configured Reset [Button] Reset configured items VoIP Adapter User Guide YMLV21040 YMLV21040 V21040 www.netcomm.com.au...
  • Page 41 Num: 0, Server IP: 10.0.0.150, Protocol: TCP, Internal Port: 21, External Port: 21 Other people can visit your FTP Server by entering the WAN IP Address of the ATA and then the NetComm ATA will re-directly it to your LAN IP 10.0.0.150.

  • Page 42: Sntp

    SNTP Settings Simple Network Time Protocol (SNTP) can be used to sync the time on the NetComm ATA. If SNTP is enabled, your ATA clock is synchronized with an Internet time server once a day. However, if you don’t have a continuous Internet connection through a cable modem or DSL modem, the automatic synchronization might not always occur.

  • Page 43: System Authority

    Save Settings/Reboot If modifications are made to the Netcomm ATA’s settings, they will be lost if they are not saved to the ATA non-volatile memory. Click Save & Reboot button to make any configuration changes permanent. After you click the Save & Reboot button, the ATA will automatically restart and the new setting will take effect.

  • Page 44: Auto Update

    Be noted: 1. If the NetComm ATA is powered off and has passed the Next update time, it will not update the firmware after you power on the NetComm ATA. It’ll only update when the NetComm ATA is power on and reaches Next update time.

  • Page 45: Interactive Voice Response

    Interactive Voice Response...

  • Page 46: Ivr Interface

    Interactive Voice Response IVR Interface for VoIP Gateway You can use the PSTN phone to configure the NetComm ATA. Please follow the instruction below to configure it. Group IVR Action IVR Menu Choice Parameter(s) Notes: Function Reboot #195# None After you hear “Option Successful,” hang-up.

  • Page 47: How To Make A Phone Call

    By default outgoing calls should be placed with the VoIP service. If you want to make a phone call via the PSTN pass-through port, you can press “0*” and dial the phone number. Note: On loss of power, the V210P will switch all calls from the FXS port through to the PSTN pass-through. The VoIP Gateway also provides some functions that list as below:...

  • Page 48: Frequently Asked Questions

    Frequently Asked Questions...
  • Page 49 The power switch is turn on. (Both at the power point and the power switch at the back of the unit). Note: Only use the power adapter supplied with the NetComm ATA. A different adapter may damage the product. ETH light is off.

  • Page 50: Appendix

    Appendix...

  • Page 51: Glossary

    NetComm Express Series - VoIP Adapter Appendix A: Glossary This glossary defines acronyms and keywords used in this document. Analog Telephone Adaptor Codec The format by which audio or video streams are compressed for transmission over networks. CPC (Calling Party Control) is a signal sent from most modern electronic COs to indicate that the Calling Party has hung up.

  • Page 52: Legal & Regulatory

    The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.
  • Page 53 Payment of the cost of having the Goods repaired. All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option (refer to packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at www.netcomm.com.au...
  • Page 54 VoIP Adapter User Guide YMLV21054 YMLV21054 V21054 www.netcomm.com.au...
  • Page 55 Due to faster ADSL speeds, an inline ADSL2+ Microfilter stops your ADSL connection being disrupted by telephones connected to the same line. Older filters cannot handle these speeds. A high-quality Microfilter from NetComm will ensure you have a stable broadband Internet connection with no reduction in the quality of your telephone service.
  • Page 56 Note: NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide. For further information regarding the advanced features of this product, please refer to the configuring sections in the User Guide or contact a Network Specialist.

This manual is also suitable for:

V220

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