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How to R ecord O utgoing Greetings
When TeleSMART answers a call, the caller hears a recorded greeting (known as
the outgoing message or OGM). The system includes a pre-recorded greeting, but if
desired, you can record your own greetings.
The greeting can instruct a caller to press a key 1-4 (corresponding to user
mailboxes), that lets the caller record a message in a particular user's mailbox.
When recording a greeting:
1. Be sure to include instructions for callers to press the appropriate key (1-4) corresponding
to the desired mailbox. For example: "To leave a message for Kimberly, press 2; to leave a
message for Kaitlyn, press 3."
2. Leave a few seconds of silence at the end of your greeting to give callers time to make their
selection. This is necessary because callers must make a mailbox selection before the "record
now" beep.
To record an outgoing message:
ACTION
1. From the "Home" screen, press the
MESSAGES button to display the
"TeleSMART" main screen.
2. Select the Mailbox into which you wish to
record a greeting by touching it.
TeleSMART Messaging Features (Cont'd)
SCREEN
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