Troubleshooting - Topcom BABYVIEWER 4500 User Manual

Babyviewer 4500
11.3 Maintenance
– Check the batteries (regular or rechargeable) in the equipment regularly and replace them when necessary.
– Check the connectors and cables for defects.
CAUTION
• If you suspect that the equipment is damaged, always have it checked by an expert before using it
again.

12 Troubleshooting

This section provides important instructions for localising and correcting problems.
Follow these instructions in order to avoid hazards and damage.
12.1 Safety Instructions
DANGER
Risk of fatal injury due to electric shock!
• Unplug the power cable before attempting to correct a problem.
CAUTION
Risk of hazard due to incorrect repairs
Incorrect repairs can expose users to serious hazards and cause damage to the equipment.
• Never attempt to modify or repair the equipment.
• Always have repairs to equipment or cables performed by a specialist or the service centre.
• If you suspect that the equipment is damaged (for example, if it has fallen on the floor), have it
checked by a specialist before you use it again.
12.2 Problem causes and solutions
The following table is intended to help you localise and solve minor problems.
Problem
The rechargeable
battery pack of the
parent unit does not
charge
Parent unit does not
switch on (display
remains black)
The 'out of range' icon
appears on the parent
unit display
The parent unit does
not reproduce the
sounds picked up by
the baby unit
Limited range and
interference during
transmission
The equipment emits a
high-pitched whistle
Possible cause
Charging station plug not connected
Dirty contacts
The rechargeable battery pack is
defective
The rechargeable battery pack is not
charged
Equipment defective
Baby unit not switched on
The parent unit and baby unit are too
far apart
The parent unit is not registered with
the baby unit
The volume setting of the parent unit
may be too low.
The microphone sensitivity of the baby
unit may be set too low.
The range of the equipment depends
on the surroundings.
Steel structures and concrete walls
can impair transmission.
The parent unit and baby unit are too
close together
Solution
Connect plug
Clean the battery terminals and
charging station contacts with a soft
cloth
Replace the battery pack
Charge the battery pack
Contact customer service
Switch on the baby unit
Reduce the distance between the
parent unit and the baby unit
Register the parent unit with the baby
unit (see "12.3 Registering the parent
unit with the baby unit"
Increase the volume setting of the
parent unit
Check the VOX sensitivity and the
volume setting of the parent unit and
increase if necessary.
Avoid obstacles as much as possible.
Increase the distance to at least
2 metres
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