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Contact Us
If you are unable to find answers to your questions in this section, please
contact Wingscapes Customer Support:
WINGSCAPES
150 Industrial Road
Alabaster, AL 35007
Solutions to Common Problems
1. BirdCam takes too few photos (or videos) in AUTO mode.
Suggestions:
•
Check to make sure that the BirdCam is aimed properly and
nothing is between your target and the infrared sensor.
•
DECREASE the DELAY setting.
•
INCREASE the #PHOTOS/EVENT setting.
•
INCREASE the SENSITIVITY setting.
•
DECREASE distance between BirdCam and your target.
2. BirdCam takes too many photos (or videos) in AUTO mode.
Suggestions:
•
DECREASE the #PHOTOS/EVENT setting.
•
INCREASE the DELAY setting.
•
DECREASE the SENSITIVITY setting.
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Troubleshooting
Phone: 888.811.WING (9464)
Fax: 205.408.6157
support@wingscapes.com
www.wingscapes.com/support
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