Printer Problems; Scanner Problems - Dell PP21L Owner's Manual

Printer Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
E
C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the following
port(s): setting is USB.
R E I N S T A L L T H E P R I N T E R D R I V E R

Scanner Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N
information.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N
information.
N L O C K T H E S C A N N E R
U
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
R
C H E C K T H E C A B L E C O N N E C T I O N S
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
.
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Ensure that the electrical outlet is working by testing it with another
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W
See the printer documentation for instructions.
—
See the printer documentation for setup and troubleshooting
—
See the scanner documentation for setup and troubleshooting
—
Ensure that your scanner is unlocked if it has a locking tab or button.
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I N D O W S —
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Solving Problems