Dell Inspiron PP23LA Owner's Manual

Dell Inspiron PP23LA Owner's Manual

Dell laptop owner's manual
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Dell™ Inspiron™ 1501
Owner's Manual
Model PP23LA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron PP23LA

  • Page 1 Dell™ Inspiron™ 1501 Owner’s Manual Model PP23LA w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; IBM is a registered trademark of IBM Corporation; EMC is a registered trademark of EMC Corporation;...
  • Page 3: Table Of Contents

    Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View ........Left Side View .
  • Page 4 ........Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Low-Battery Warning Conserving Battery Power...
  • Page 5 Using Multimedia ......Playing a CD or DVD ....... Adjusting the Volume .
  • Page 6 If Your Computer Is Lost or Stolen 10 Solving Problems Dell Diagnostics ....... . .
  • Page 7 Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD 11 Adding and Replacing Parts Before You Begin ....... . .
  • Page 8 ....... . CDs and DVDs Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
  • Page 9 Glossary ........Index ........Contents...
  • Page 10 Contents...
  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers or run the Dell Diagnostics (see "Dell Diagnostics" on page 63.) Readme files may be included on your media to...
  • Page 12 Service Tag and Microsoft Windows These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
  • Page 13 • Solutions — Troubleshooting hints and tips; articles from technicians; online courses; and frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...
  • Page 14 Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
  • Page 15: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: ® 1 Access the Microsoft Windows Support Center"...
  • Page 16: Front View

    Front View display latch release power button speakers (2) 10 keyboard and wireless status lights D I S P L A Y L A T C H R E L E A S E — Press to release the display latches and open the display. D I S P L A Y L A T C H E S —...
  • Page 17 P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. See "Power Management Modes" on page 41. D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode.
  • Page 18 T O U C H P A D — Provides the functionality of a mouse. Silk screening on the touch pad indicates scrolling capabilities. S P E A K E R S — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts.
  • Page 19 K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.
  • Page 20: Left Side View

    Left Side View air vent optical-drive-tray eject button CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
  • Page 21: Right Side View

    O P T I C A L D R I V E B A Y — You can install devices such as a DVD drive or another optical drive in the optical drive bay. For more information, see "Optical Drive" on page 91. O P T I C A L D R I V E T R A Y E J E C T B U T T O N...
  • Page 22: Back View

    A U D I O C O N N E C T O R S Attach headphones or speakers to the Attach a microphone to the U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy- drive cable.
  • Page 23 A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.
  • Page 24: Bottom View

    Bottom View battery charge gauge battery B A T T E R Y C H A R G E G A U G E — Provides information on the battery charge status. See "Checking the Battery Charge" on page 40. O P T I C A L D R I V E L O C K I N G S C R E W "Optical Drive"...
  • Page 25: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
  • Page 26: Transferring Information To A New Computer

    • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.
  • Page 27: Running The Files And Settings Transfer Wizard Without The Operating System Media

    Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
  • Page 28 When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System?).
  • Page 29: Setting Up A Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...
  • Page 30: Power Protection Devices

    USB connector on computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...
  • Page 31: Line Conditioners

    NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.
  • Page 32 Setting Up Your Computer...
  • Page 33: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. Switching the Video Image When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device.
  • Page 34 If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode, the entire screen cannot be displayed at one time. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up, down, left, and right.
  • Page 35: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.
  • Page 36: Key Combinations

    Management Modes" on page 41. <Fn><F1> Activates the "Hibernate" power management mode, when Dell QuickSet is installed. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See "Power Management Modes"...
  • Page 37: Microsoft ® Windows ® Logo Key Functions

    ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Minimizes all open windows. Windows logo key and Restores all minimized windows. This command <Shift><m> functions as a toggle to restore (maximize) all windows previously minimized with the use of the Windows logo key and <m>...
  • Page 38: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.
  • Page 39: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
  • Page 40: Checking The Battery Charge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.
  • Page 41: Low-Battery Warning

    Check the Battery Health To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains.
  • Page 42 To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 43) in the Power Options Properties window, use one of the following methods: –...
  • Page 43: Configuring Power Management Settings

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.
  • Page 44: Storing A Battery

    To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.
  • Page 45: Using Multimedia

    Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTE: Do not move the computer when you are playing CDs or DVDs. Press the eject button on the front of the drive.
  • Page 46: Adjusting The Volume

    3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that shipped with another computer, you need to install the drivers and software necessary to play CDs or DVDs or write data.
  • Page 47: Adjusting The Picture

    Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
  • Page 48: Using Blank Cds And Dvds

    • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click the Disc Copy button. The computer copies the data from the source CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.
  • Page 49: Helpful Tips

    Helpful Tips ® ® • Use Microsoft Windows Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. •...
  • Page 50 Using Multimedia...
  • Page 51: Using Cards

    Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 133 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.
  • Page 52: Removing An Expresscard Or Blank

    The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 53: Media Memory Cards

    release button Media Memory Cards The 3-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device. The 3-in-1 media memory card reader reads Secure Digital (SD) card/SDIO and MultiMediaCard (MMC) media memory cards.
  • Page 54: Removing A Media Memory Card

    To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver.
  • Page 55: Setting Up A Network

    Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.
  • Page 56: Network Setup Wizard

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click Start→ Programs→ Accessories→ Communications→ Network Setup Wizard. 2 On the welcome screen, click Next.
  • Page 57: Setting Up A New Wlan

    Start Button and Connect To Option 1 Click the Start button. 2 Click Connect To→ Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection.
  • Page 58: Connecting To A Wireless Local Area Network

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 56.
  • Page 59: Enabling/Disabling The Wireless Network Card

    To access the Help and Support Center: 1 Click Start→ Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card. Completing the Connection to the WLAN...
  • Page 60 Setting Up a Network...
  • Page 61: Securing Your Computer

    Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
  • Page 62: Computer Tracking Software

    If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 111). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 63: Solving Problems

    Then shut down your computer and try again. Press and hold the <Fn> key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD. Solving Problems...
  • Page 64 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
  • Page 65 If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 111. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
  • Page 66: Drive Problems

    4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
  • Page 67: If You Cannot Eject The Cd, Cd-Rw, Dvd, Or Dvd+Rw Drive Tray

    If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
  • Page 68: Error Messages

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 69 X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell"...
  • Page 70 Shut down the computer, remove the hard drive (see "Hard Drive" on page 92), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 63).
  • Page 71 P E R A T I N G S YS T E M N O T F O U N D — persists, contact Dell. See "Contacting Dell" on page 111. P T I O N A L R O M B A D C H E C K S U M Dell"...
  • Page 72: Expresscard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. Solving Problems System configuration settings are corrupted.
  • Page 73: External Keyboard Problems

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Diagnostics (see page 63). If the tests indicate a defective external keyboard, contact Dell. See "Contacting Dell"...
  • Page 74: The Computer Does Not Start Up

    The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
  • Page 75: Memory Problems

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...
  • Page 76: Power Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 111.
  • Page 77: Ensuring Sufficient Power For Your Computer

    D J U S T T H E P O W E R P R O P E R T I E S E S E A T T H E M E M O R Y M O D U L E S —...
  • Page 78: Sound And Speaker Problems

    Ensure that your scanner is unlocked if it has a locking tab or button. N L O C K T H E S C A N N E R — E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S •...
  • Page 79: No Sound From Headphones

    H E C K T H E B A T T E R Y — depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. See "Dell Diagnostics" on page 63. Ensure that the headphone cable is securely inserted into —...
  • Page 80: If The Display Is Difficult To Read

    1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 111.
  • Page 81: Drivers

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
  • Page 82 Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance.
  • Page 83: Resolving Software And Hardware Incompatibilities

    7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.
  • Page 84: Restoring Your Operating System

    For instructions, see "Using Microsoft Windows XP System Restore" on page 84. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 85: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any application programs or drivers installed after you received your computer. If possible, back up the data before using PC Restore.
  • Page 86 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 87: Using The Operating System Cd

    To remove PC Restore: 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as administrator.
  • Page 88 The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 89: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 90). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 90: Before Working Inside Your Computer

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use other batteries designed for other Dell computers. 4 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.
  • Page 91: Optical Drive

    battery-bay latch release 5 Remove the optical drive, if installed, from the optical drive bay. See "Optical Drive" on page 91. 6 Press the power button to ground the system board. 7 Remove any installed cards from the ExpressCard slot (see page 52) and the 3-in-1 media memory card reader (see page 54).
  • Page 92: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See "Restoring Your Operating System" on page 84 and "Reinstalling Drivers and Utilities"...
  • Page 93 To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 89. 2 Turn the computer over, and remove the hard drive screws. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...
  • Page 94: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 95 NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
  • Page 96: Modem

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Dell System Information. Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 97 If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed. 1 Follow the procedures in "Before You Begin" on page 89. 2 Turn the computer over, loosen the captive screws on the modem cover, and then remove the modem cover.
  • Page 98: Hinge Cover

    modem screw modem 4 Install the replacement modem: Connect the modem cable to the modem. NOTICE: The connector is keyed to ensure correct insertion. If you feel resistance, check the connector and realign the card. Align the modem with the screw holes and press the modem down into the connector on the system board.
  • Page 99: Keyboard

    NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 89. 2 Remove the hinge cover.: Open the display all the way (180 degrees) so that it lies flat against your work surface.
  • Page 100 NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 89. 2 Open the display. 3 Remove the hinge cover.
  • Page 101: Wireless Mini-Card

    NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then press on the right edge near the top to snap the keyboard into place before replacing the two screws.
  • Page 102 Release the Mini-Card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. Lift the Mini-Card out of its system board connector. system board connector NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.
  • Page 103 NOTICE: To avoid damage to the Mini-Card, never place cables under the card. Connect the two antenna cables to the Mini-Card (black cable to the connector labeled "aux" and the white cable to the connector labeled "main"). Adding and Replacing Parts...
  • Page 104: Coin-Cell Battery

    system board connector Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
  • Page 105: Display

    When you replace the battery, insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place. Display CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 106 screws (6) grounding-wire screw display cable connector on system board 8 Lift the display up and away from the computer. NOTICE: The standby switch is fragile and easily broken. Avoid knocking the switch when removing and replacing the display. When you replace the display, ensure that the display cable is lying flat in the display cable channel and securely tucked underneath the tabs.
  • Page 107: Dell™ Quickset Features

    Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information...
  • Page 108 Dell™ QuickSet Features...
  • Page 109: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...
  • Page 110: Travel Tips

    Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press<Fn><F2>.
  • Page 111: Contacting Dell

    Contacting Dell You can contact Dell through the Internet and by phone: • For support through the web, go to support.dell.com. • For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.
  • Page 112 International Access Code: 00 E-mail for Desktops and Portables Country Code: 54 E-mail for Servers and EMC Products City Code: 11 Customer Service Technical Support – Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services Sales Aruba Online Support...
  • Page 113 1-877-890-0751 www.dell.com/bo la-techsupport@dell.com toll-free: 800-10-0238 www.dell.com/br BR_TechSupport@dell.com 0800 970 3355 51 2104 5470 51 2104 5480 0800 970 3390 toll-free: 1-866-278-6820 604 633 4966 604 633 3101 or toll-free: 801 1012 604 633 3101 or toll-free: 801 1012 Contacting Dell...
  • Page 114 Cayman Islands Online Support Technical Support, Customer Service, Sales Chile (Santiago) Online Support Country Code: 56 City Code: 2 Sales and Customer Support Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.ca/ostatus support.ca.dell.com toll-free: 1-800-247-9362...
  • Page 115 City Code: 592 Customer Service E-mail Technical Support Fax Technical Support – Dell™ Dimension™ and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™ Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc.
  • Page 116 Technical Support, Customer Service, Sales Ecuador Online Support Technical Support, Customer Service, Sales (calling from Quito) Technical Support, Customer Service, Sales (calling from Guayaquil) Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com 0800-012-0231 support.euro.dell.com...
  • Page 117 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01 55 94 71 01 Contacting Dell...
  • Page 118 Online Support Technical Support, Customer Service, Sales Guatemala Online Support Technical Support, Customer Service, Sales Guyana Online Support Technical Support, Customer Service, Sales Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com tech_support_central_europe@dell.co 069 9792-7200...
  • Page 119 International Access Code: 001 Country Code: 852 Technical Support – Dimension and Inspiron Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc. Customer Service Large Corporate Accounts...
  • Page 120 Gold Support Only E-mail Phone Numbers Customer Service Home and Small Business Large Corporate Accounts Sales Large Corporate Accounts Home and Small Business Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com india_support_desktop@dell.com india_support_notebook@dell.com 080-25068032 or 080-25068034...
  • Page 121 1850 543 543 1850 200 889 1850 333 200 1850 664 656 1850 200 646 1850 200 646 Dell_IRL_Outlet@dell.com 01 204 4014 1850 200 982 01 204 0103 01 204 4444 0870 906 0010 0870 907 4499 0870 907 4000 Contacting Dell...
  • Page 122 Technical Support Customer Service Switchboard Jamaica Online Support Technical Support, Customer Service, Sales (dial from within Jamaica only) Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 577 826 90 02 696 821 14...
  • Page 123 Technical Support outside of Japan – City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
  • Page 124 Home/Small Business Sales Corporate Sales Customer Service Malaysia (Penang) Online Support International Access Code: 00 Technical Support – Dell Precision, OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, City Code: 4 and Electronics and Accessories Technical Support – PowerApp, PowerEdge,...
  • Page 125 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 support.ap.dell.com support.ap.dell.com/contactus 0800 441 567 www.dell.com/ni la-techsupport@dell.com 001-800-220-1377 Contacting Dell...
  • Page 126 International Access Code: 00 Technical Support Country Code: 351 Customer Service Sales Puerto Rico Online Support Technical Support Customer Service and Sales Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 671 16882 671 17575 23162298...
  • Page 127 Malaysia only. Country Code: 65 Online Support Technical Support – Dimension, Inspiron, and Electronics and Accessories Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service Transaction Sales Corporate Sales Slovakia (Prague)
  • Page 128 Country Code: 46 Relational Customer Service City Code: 8 Home/Small Business Customer Service Employee Purchase Program (EPP) Support Technical Support Fax Sales Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.com 011 709 7713...
  • Page 129 Technical Support – Servers and Storage Customer Service Transaction Sales Corporate Sales Thailand Online Support International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service Corporate Sales Transaction Sales Trinidad/Tobago...
  • Page 130 Preferred Accounts (500–5000 employees) Global Accounts Central Government Local Government & Education Health Technical Support Corporate/Preferred Accounts/PCA (1000+ employees) Other Dell Products General Home and Small Business Fax Uruguay Online Support Technical Support, Customer Service, Sales Contacting Dell Local Numbers, and...
  • Page 131 Country (City) Service Type International Access Code Country Code City Code U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired International Access Code: 011 Country Code: 1 Technical Support Home and Home Office Portable and Desktop AutoTech Small Business...
  • Page 132 Country Code City Code U.S. Virgin Islands Online Support Technical Support, Customer Service, Sales Venezuela Online Support Technical Support, Customer Service, Sales Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.com...
  • Page 133: Specifications

    Specifications Processor Processor type L1 cache L2 cache External bus frequency (front side bus) System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus ExpressCard ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size 3-in-1 Media Memory Card Reader...
  • Page 134 3-in-1 Media Memory Card Reader (continued) 3-in-1 media memory card connector size Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Audio Mini-Card Modem Network adapter Video Communications Modem: Type Controller Interface Network adapter Wireless Specifications 30.55 mm x 28.9 mm x 4.55 mm...
  • Page 135 Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15. Video type: Video controller Video memory LCD interface Audio Audio type...
  • Page 136 Display Type (active-matrix TFT) Display area (15.4-inch): Height Width Diagonal Display area (14.1-inch): Height Width Diagonal Maximum resolution Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: 15.4-inch 14.1-inch Controls Specifications 14.1-inch WXGA and 15.4-inch WXGA 207 mm (8.2 inches) 331.2 mm (13.0 inches) 391.2 mm (15.4 inches) 189.6 mm (7.5 inches)
  • Page 137 Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) 87 (U.S. and Canada); 88 (Europe); 91 (Japan) QWERTY/AZERTY/Kanji 240 cpi...
  • Page 138 Battery (continued) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Specifications 0°...
  • Page 139 Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock NOTE: Maximum shock is measured with hard drive in head-parked position and a 2-ms half-sine pulse for operating, and is also measured with hard drive in head-parked position and a 2-ms half-sine pulse for storage.
  • Page 140 Specifications...
  • Page 141: Appendix

    Boot (start-up) configuration NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer.
  • Page 142: Commonly Used Options

    Menu bar — The menu bar lists the major categories of settings available in system setup. Use the right and left arrow keys to move from one menu to another. Options List — This Item Specific Help — This field contains information field appears on the left about each option and the keys to use to change settings.
  • Page 143: Cleaning Your Computer

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
  • Page 144: Computer, Keyboard, And Display

    Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. •...
  • Page 145: Dell Technical Support Policy (U.s. Only)

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
  • Page 146: Fcc Notice (U.s. Only)

    This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 147: Macrovision Product Notice

    Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision.
  • Page 148 Appendix...
  • Page 149 ASF is designed to be platform- and operating system-independent. All-Terrain Grade — Dell™ ATG™ refers to the All-Terrain Grade computer designed by Dell to provide increased protection in demanding environments.
  • Page 150 bootable CD — A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities or ResourceCD is a bootable CD.
  • Page 151 DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
  • Page 152 PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 153 hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product.
  • Page 154 kHz — kilohertz — A measurement of frequency that equals 1000 Hz. LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).
  • Page 155 NIC — See network adapter. notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns —...
  • Page 156 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 157 shortcut, the original file is not affected. Also, you can rename a shortcut icon. shutdown — The process of closing windows and exiting programs, exiting the operating system, and turning off your computer. You can lose data if you turn off your computer before completing a shutdown.
  • Page 158 suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices.
  • Page 159 XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket.
  • Page 160 Glossary...
  • Page 161 68, 75 specifications, 133 stops responding, 74 conflicts software and hardware incompatibilities, 83 connecting WLAN, 56 contacting Dell, 111 copying CDs general information, 47 helpful tips, 49 how to, 47 copying DVDs general information, 47 helpful tips, 49...
  • Page 162 USB connector, 22-23 hard drive description, 21, 24 problems, 67 replacing, 92 returning to Dell, 94 hardware conflicts, 83 Dell Diagnostics, 63 Hardware Troubleshooter, 83 Help and Support Center, 13 help file Windows Help and Support...
  • Page 163 74 CD drive, 66 CD-RW drive, 66 computer crashes, 74 computer does not start up, 74 computer stops responding, 74 conflicts, 83 Dell Diagnostics, 63 drives, 66 DVD drive, 66 error messages, 68 hard drive, 67 keyboard, 72 lockups, 73...
  • Page 164 78 volume, 78 specifications, 133 spyware, 68, 75 standby mode about, 41 stolen computer, 62 support contacting Dell, 111, 147 policy, 146 support website, 13 System Restore, 84 system setup entering, 141 screens, 141 system setup program commonly used options, 142...
  • Page 165 uninterruptible power supply. See UPS UPS, 30 USB connectors description, 22-23 video problems, 79 video connector description, 23 video controller determining configuration, 15 video controller configuration determining what controller is installed, 15 volume adjusting, 78 warranty information, 11 Windows XP Device Driver Rollback, 82 Files and Settings Transfer Wizard, 26...
  • Page 166 Index...

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