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Frequently Asked Questions (17)

  • How to drain a DeLonghi W Series air conditioner?

    To drain your air conditioner, follow these steps for forced draining:

    1. Attach the continuous drain hose and ensure it drains into a suitable container or drain (maximum height 1 m).
    2. Plug the appliance into the mains and set it to stand-by.
    3. Press and hold the ON/STAND-BY and MODE buttons for about 6-7 seconds. A beep will indicate the automatic procedure has begun, and a graphic sequence will be displayed.
    4. Wait for the procedure to end. The appliance will then reset to stand-by. The duration of this process depends on the quantity of water to be drained and could last more than an hour.

    For more information, see page 18 of the manual.
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  • Why is my DeLonghi W Series air conditioner not cooling?

    If your air conditioner is working but not cooling the room, consider the following:

    • Windows, doors, and/or curtains are open: Close them.
    • Heat sources are present in the room (e.g., oven, hairdryer): Eliminate these heat sources.
    • The air exhaust hose is detached from the appliance: Fit the air exhaust hose in the housing at the back of the appliance.
    • The dust filter and/or silver ion filter and 3M® filter are clogged: Clean the filters as described in the manual.

    For more information, see page 20 of the manual.
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  • Why is my DeLonghi W Series air conditioner leaking water?

    If your air conditioner is leaking water, it could be due to the following reasons:

    • The condensate drain hose is not attached or is blocked, which can occur in heating mode. To resolve this, attach the hose or remove the obstruction.
    • The internal safety tank is full, indicated by the 'HL' message. To resolve this, empty the internal safety tank. In heating mode, ensure the condensate drain hose is attached.

    For more information, see page 15 of the manual.
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  • How to reset a DeLonghi W Series air conditioner?

    To reset the remote control settings to their original settings, press the RESET button lightly with the point of a pencil or pen. If the appliance displays a CL (CLEAN) message after descaling, or if the alarm reappears too soon after the last descaling, you can reset the alarm by holding the button down for 10 seconds.

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  • How often should I clean or replace the air filter in my DeLonghi W Series air conditioner?

    To keep your air conditioner working efficiently, you should clean the dust filters every week of operation.

    For specific filters:

    • The silver ion filter can be washed with cold water and should be replaced at least once every two seasons.
    • The 3M® electrostatic filter is not washable and must be replaced at the end of the season or when it is exhausted and no longer efficient.

    For more information, see page 17 of the manual.
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  • How to clean a DeLonghi W Series air conditioner?

    Before cleaning or maintenance, turn the appliance off by pressing the ON/Standby button on the control panel or remote control, wait a few seconds, then unplug from the mains socket.

    To clean the cabinet, use a slightly damp cloth and then dry it with a dry cloth. Do not wash the air conditioner with water, and never use petrol, alcohol, solvents, or spray insecticide liquids.

    To clean the air filters:

    • Dust filter: Remove the intake grille by pulling it outwards, then detach the dust filter from the grille. Use a vacuum cleaner to remove dust. If very dirty, immerse in warm water (never hotter than 40°C) and rinse multiple times. Leave the filter to dry completely before replacing it.
    • Silver ion filter: This filter can be washed with cold water and should be replaced at least once every two seasons.
    • 3M® electrostatic filter: This filter is not washable and must be replaced at the end of the season or when it is exhausted and no longer efficient.

    To clean the silver ion and 3M® filters, which are located behind the dust filter, you must temporarily remove them and use a vacuum cleaner at medium power.


    For more information, see page 17 of the manual.
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  • Why is my DeLonghi W Series air conditioner flashing 'HL'?

    The 'HL' message indicates HIGH LEVEL (tank full). To resolve this, you should empty the internal safety tank. If this reoccurs, contact your local authorised service centre. In heating mode, ensure the condensate drain hose is attached.


    For more information, see page 15 of the manual.
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  • How can I optimize the energy efficiency of my DeLonghi W Series air conditioner?

    To optimize the energy efficiency of your air conditioner, follow these recommendations:

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  • How to use the DeLonghi W Series air conditioner remote?

    To use the remote control, point it at the receiver on the appliance. Ensure there are no obstacles between the remote and the receiver, and that the remote is no more than 7 metres away.

    The first part of the controls on the remote are the same as those on the control panel. You can:

    Additional functions available via the remote control include:

    • BOOST function: Activates air conditioning mode at maximum fan speed for rapid cooling.
    • Temperature scale selection: Switches the temperature display between °C and °F.
    • SLEEP function: Gradually reduces appliance operation and turns it off after 8 hours.
    • IONISER function: Releases negative ions into the air to improve atmosphere (certain models only).
    • WATERSAVE function: Increases operating time in water mode by reducing water consumption.
    • Timer programming: Allows you to program the appliance to start up or shut down at a specific time.
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  • Why is my DeLonghi W Series air conditioner flashing 'LE'?

    The 'LE' message indicates LOW TEMPERATURE (frost prevention). The appliance is fitted with a frost protection device to prevent excessive ice formation and will start up again automatically once the defrosting process is complete.

    This message can also appear in heating mode when operating in very cold rooms, as the appliance automatically defreezes, momentarily interrupting normal operation. During this operation, it is normal for the noise made by the appliance to change.

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  • How do I change my DeLonghi W Series air conditioner from Celsius to Fahrenheit?

    To change the temperature display from Celsius to Fahrenheit and vice versa, press the °C/°F button on the remote control.

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  • How to set up a DeLonghi W Series air conditioner?

    To set up your air conditioner for operation:

    Air-conditioning without installation:

    1. Fit the air exhaust hose in the housing at the back of the appliance.
    2. Fit the window outlet to the end of the hose.
    3. Place the air conditioner near a window or French window.
    4. Adjust the length of the hose to reach the window.
    5. Ensure the air exhaust hose is unobstructed.
    6. Open the window or French window slightly and position the outlet.
    7. If you have a double window, use the sucker provided to hold the two parts together.
    8. Alternatively, use the "adjustable bar" accessory by fitting the window outlet in the bar, positioning the bar on the window sill, adjusting it to fit the guides of the blind, and lowering the blind, then fitting the air hose to the end of the window outlet.
    9. Keep the air hose as short and free of curves as possible to avoid bottlenecks.

    Air-conditioning with installation (semi-permanently):

    1. Drill a 106 mm dia. hole in the wall, respecting heights shown in figures 10, 11, 12, and
    2. Fit the flange accessory provided in the hole.
    3. Fit the hose in the housing at the back of the appliance.
    4. Fit the end of the hose to the flange. The hole can be closed with the flange cap when the hose is not fitted.
    5. Keep the air hose as short and free of curves as possible to avoid bottlenecks.
    6. When installing semi-permanently, leave a door slightly open (as little as 1 cm) to guarantee correct ventilation.

    For heating or smart mode, the condensate drain hose must be attached:

    1. Fit the hose with the rapid coupling.
    2. Ensure the hose coupling is fully inserted into the connector for continuous drain function. To remove, press the connector flange.
    3. Place the other end of the hose in a suitable container (e.g., 5 litres) which must be emptied regularly, or outside the window (max. height 1 m).
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  • What are the benefits of a portable DeLonghi W Series air conditioner?

    The main benefit of a portable DeLonghi W Series air conditioner, compared to installed models, is that it can be moved from one room to another within the home or even transported from one building to another.


    For more information, see page 4 of the manual.
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  • What are the different operating modes available on the DeLonghi W Series air conditioner?

    The DeLonghi W Series air conditioner offers the following operating modes:

    • AIR CONDITIONING MODE: Ideal for cooling and dehumidifying in hot, muggy weather.
    • DEHUMIDIFYING MODE: Reduces room humidity, suitable for damp conditions.
    • FAN MODE: Operates as a fan without cooling or heating.
    • HEATING MODE: Provides heating (available on certain models only), ideal for spring and autumn.
    • SMART MODE: The appliance automatically selects whether to operate in air conditioning, fan, or heating mode.
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  • Does the DeLonghi W Series air conditioner have a dehumidifier function?

    Yes, the DeLonghi W Series air conditioner has a Dehumidifying Mode which is ideal for reducing room humidity, especially during spring, autumn, damp periods, or rainy weather.

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  • How to turn on a DeLonghi W Series air conditioner?

    To turn on your air conditioner:

    1. Plug it into the mains socket.
    2. Press the ON/Standby button. The last function active when it was turned off will appear.

    For more information, see page 9 of the manual.
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  • How do I select the fan speed on my DeLonghi W Series air conditioner?

    You can select the fan speed by pressing the FAN button. There are four speeds available:

    • Maximum speed: To achieve the target temperature as rapidly as possible.
    • Medium speed: Reduces noise levels while maintaining a good level of comfort.
    • Low speed: For silent operation.
    • AUTOFAN: The appliance automatically selects the most suitable fan speed based on the temperature set on the digital display.

    For more information, see page 10 of the manual.
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Summary of Contents for DeLonghi W SERIES

  • Page 1 E R I E S ONDIZIONATORE CQUA ATER ONDITIONER L I M AT I S E U R A U - LIMAGERÄT MIT ASSERLUFT YSTEM ATER/ UCHT IRCONDITIONER LIMATIZADOR GUA/ Á ONDICIONADO GUA/ ∫ ¡ ∞ § ª∞Δ ™Δ ∫√ ∂ƒ√À/ ∂ƒ∞...
  • Page 2: Important Safeguards

    IMPORTANT SAFEGUARDS • Use this appliance only as described in this instruction manual. As with all electrical equipment, whilst the instructions aim to cover as many eventualities as possible, caution and common sense should be applied when operating and installing this appliance.
  • Page 3: Electrical Connections

    R290* PECIFIC WARNINGS FOR APPLIANCES WITH REFRIGERANT GAS • Read the warnings carefully. • When defrosting or cleaning, use only the implements recommended by the manufactu- rer. • The appliance must be placed in a room without continuously operating sources of ignition (for example: open flames, an operating gas appliance or an operating electric heater).
  • Page 4 WHAT IS THE WATER-AIR PINGUINO During the summer, you feel comfortable at a temperature of between 24 and 27° C with a relative humidity of about 50%. An air conditioner removes excess moisture and heat from the room where it is located. Compared with installed models, portable air conditioners have the advantage that they can be moved from one room to another in the home or be transported from one building to another.
  • Page 5 DESCRIPTION A Air outlet grille B Control panel with advanced LCD display C Handle D Grille Castors Air intake grille with dust filter G Air exhaust hose compartment H Water drainage hose door Power cable compartment door Water fill door K Air exhaust hose Remote control M Filling jug...
  • Page 6: Preparing For Use

    PREPARING FOR USE The instructions below will enable you to prepare your air condi- tioner for operation as efficiently as possible. Before use, make sure the air intake and outlet grilles are unob- structed. CONDITIONING WITHOUT INSTALLATION Just a few simple steps and your comfort is ensured with your appliance: •...
  • Page 7: Air - Conditioning With Installation

    Place the end of the hose in a suitable container (for example, 5 litres) which must be emptied regularly. Alternatively place it out- side the window (max. height 1 m) (fig. 8). CONDITIONING WITH INSTALLATION If required, your appliance can also be installed semi-perma- nently (Fig.
  • Page 8 PREPARING OPERATION WATER MODE Once the appliance has been installed following the instructions above, it is ready for use. However, its efficiency can be enhan- ced by operating it in the exclusive De'longhi water mode. The water in the tank increases the cooling power of your Pinguino and at the same time reduces noise levels and electrical con- sumption.
  • Page 9: Operating From The Control Panel

    DESCRIPTION OF THE CONTROL PANEL WITH ADVANCED LCD DISPLAY 1 Signal receiver 2 Air conditioning symbol 3 Dehumidifying symbol 4 Fan symbol 5 Heating symbol (certain models only) 6 Temperature indicator 7 Timer symbol 8 Alarm symbol 9 WATERSAVE symbol 10 Ioniser symbol (certain models only) 11 Speed indicator 12 SMART symbol...
  • Page 10 AIR CONDITIONING . 19) MODE Ideal for hot muggy weather when you need to cool and dehu- midify the room. Always make sure the water fill door is completely closed before setting this mode. To set this mode correctly: • Press the MODE button a number of times until the air-condi- tioning symbol appears.
  • Page 11 . 21) MODE When using the appliance in this mode, the air hose does not need to be attached. To set this mode correctly: • Press the MODE button a number of times until the fan symbol appears. • Select the required fan speed by pressing the FAN button. Three speeds are available: Maximum speed: for maximum fan power Medium speed: reduces noise levels but still...
  • Page 12: Description Of The Remote Control

    DESCRIPTION OF THE REMOTE CONTROL 2 Air conditioning symbol 3 Dehumidifying symbol 4 Fan symbol 5 Heating symbol (certain models only) 9 WATERSAVE symbol 10 Ioniser symbol (certain models only) 11 Fan speed indicator 12 SMART symbol 14 BOOST symbol 15 SLEEP symbol 16 AUTOFAN indicator 17 MODE button (selects the modes)
  • Page 13: Using The Remote Control Unit

    NSERTING OR REPLACING THE BATTERIES • Remove the cover on the rear of the remote control (fig. 24); • Insert two R03 “AAA” 1.5V batteries, making sure they are in the correct position (see the instructions inside the battery compartment); •...
  • Page 14: Swing Function

    SLEEP . 28) FUNCTION This function is useful for the night as it gradually reduces opera- tion of the appliance and turns it off after 8 hours. To set this function correctly: • Select the operating mode (air conditioning, dehumidifying, smart or heating (certain models only) as described above.
  • Page 15: Self-Diagnosis

    ROGRAMMIN THE TIMER The appliance can be programmed to start up and shut down when required. Programming start up • Press the ON button. The start-up time and message "ON TIMER" flash on the remo- te control display (fig. 31). •...
  • Page 16: Tips For Correct Use

    TIPS FOR CORRECT USE To get the best from your air conditioner, follow these recom- mendations: • close the windows and doors in the room to be air conditio- ned (fig. 35). When installing the air conditioner semi-perma- nently, you should leave a door slightly open (as little as 1 cm) close doors and to guarantee correct ventilation.
  • Page 17: Cleaning The Cabinet

    CLEANING Before cleaning or maintenance, turn the appliance off by pres- sing the button on the control panel or remote control, wait for a few seconds then unplug from the mains socket. LEANING THE CABINET You should clean the appliance with a slightly damp cloth then dry with a dry cloth.
  • Page 18 OPERATIONS AT END OF SEASON (OR BEFORE TRANS- PORTING THE APPLIANCE) Before putting the appliance away, you are recommend to per- form the descaling procedure described in the "Descaling" sec- tion. • Before putting the appliance away or moving it to another location, you must empty any water left in the tanks as descri- bed in the "Forced draining"...
  • Page 19: Technical Characteristics

    DESCALING When using the appliance in water mode, lime scale will inevi- tably form and must be removed to maintain efficiency. After about 500 hours of operation, the appliance therefore warns that descaling is required by displaying the message CL (CLEAN). Descale the appliance.
  • Page 20: Troubleshooting

    TROUBLESHOOTING PROBLEM CAUSE SOLUTION The air conditioner • there is no current • wait does not come on • it is not plugged into the mains • plug into the mains • the internal safety device has • call the Service Centre tripped The air conditioner •...

This manual is also suitable for:

Pacw160hp

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