AT&T EP5632 User Manual page 99

Appendix
I cannot put
my headset in
discoverable
mode.
I cannot find the
AT&T EP5632 on
my cell.
I don't know
how to search
for or add new
devices on my
cell phone.
My cell phone
disconnects
from the
telephone base.
My cell phone
is connected to
the telephone
base, but I
cannot make a
CELLULAR call.
• Refer to your headset user's manual for information on how to set your
headset in discoverable mode. For many headsets, they are by default
in discoverable mode. For other headsets, you may have to turn on the
headset and press and hold the call button for a certain time period.
• Make sure that the headset is not connected to any other device(s) in
order to successfully pair and connect to the telephone base.
• Carefully follow the pairing process on page 24.
• Reset the telephone base. Unplug the unit's electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
• Make sure that the telephone base is in discoverable mode. Carefully
follow the setup instructions on page 23.
• Make sure that you manually set your cell phone to find or search for
devices.
• Remove the AT&T EP5632 from your cell phone's handsfree device
history list (see your cell phone user's manual for more information).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
• Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer to your cell phone user's manual.
• In general, press the menu key on your cell phone, then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth
menu, select the option to search for or add new devices.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a CELLULAR
call.
• Verify that the EP5632 is an authorized device on your cell phone and
is allowed to connect automatically without confirmation (refer to your
cell phone user's manual for more information).
• Make sure that your cell phone is connected and on the Active Devices
list (page 27) and that it is in idle mode when you are trying to make a
CELLULAR call.
• Make sure that your cell phone is compatible. For a list of compatible
devices, visit www.telephones.att.com/Bluetooth.
• For some smartphones, make sure that the cellular function is turned
on.
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