Related Manuals for AT&T EP5962
Summary of Contents for AT&T EP5962
- Page 1 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz 2-Line Corded/Cordless Answering System EP5962 with Caller ID & Call Waiting...
- Page 2 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd You must install and charge the battery before using the telephone For customer service or product information, visit our web site at www.telephones.att.com 1-800-222-3111 or call Add new handsets to make your phone more versatile (see page 41) Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T model EP590-2 sold separately) at any time, but each must be regis- tered with the base before use.
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Page 3: Table Of Contents
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd User Manual (Part 2) 5.8 GHz 2-Line Corded/Cordless Answering System EP5962 Table of contents Getting Started Quick reference ...2 Parts checklist ...4 Before you begin ...5 Telephone base installation...6 Battery & charger installation...8 Belt clip & accessories...9 Telephone Operation Basic handset operation ...10... -
Page 4: Quick Reference
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Quick reference guide Handset Softkeys Press a softkey to select an item displayed just above the key. L1/Flash, L2/Flash Press LINE 1 to make or answer a call on line 1. Press LINE 2 to make or answer a call on line 2. -
Page 5: Function Keys
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Quick reference guide Base/Speakerphone Answering system function keys MENU 2/13/1950 Telephone function keys (see pages 12-19) SOFTKEYS ...Press to select item displayed just above the key. CLEAR ...Press to exit current menu or clear an entry. INTERCOM/ TRANSFER ...Press to begin intercom call or transfer external call. -
Page 6: Parts Checklist
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Base handset Cordless handset Battery pack Battery compartment... -
Page 7: Before You Begin
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Before you begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. -
Page 8: Telephone Base Installation
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Telephone base installation (2-line jack) If you have a 2-line wall jack, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, tele- vision sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Line 1 + Line 2 Connect the black line cord to jack labeled LINE 1/L1+L2. - Page 9 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Telephone base installation (separate line jacks) If you have separate wall jacks for each line, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, com- puter routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
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Page 10: Battery & Charger Installation
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Battery & charger installation Installation of Battery Pack in Handset Follow the steps below: 1. Remove the battery compartment cover by pressing on the indentation and sliding downward. Place the new battery pack in the handset with the positive and negative poles aligned in the battery compartment. -
Page 11: Belt Clip & Accessories
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Getting Started Belt clip & accessories Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. -
Page 12: Telephone Operation
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Telephone Operation Basic handset operation Making and answering calls To answer an incoming call, press LINE 1 number. Press To preview before dialing, enter digit(s) first, then press you enter the telephone number. Hands-free speakerphone calls To answer a call, press SPEAKER press and normal handset use. -
Page 13: Call Transfer
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd HOLD MUTE BASE HANDSET2 2 HANDSET3 3 2/13/1950 Telephone Operation Basic handset operation Hold During a conversation, select HOLD will be displayed for 4 seconds and an CALL ON HOLD will appear in the upper left corner of the display. Press the corresponding key ( LINE 1 LINE 2... -
Page 14: Basic Base Operation
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Mute Headset Speakerphone BASE MENU HOLD MUTE 2/13/1950 Telephone Operation Basic base operation Making and answering calls To answer a call, lift the corded handset, press , or press (if a headset is connected). ERPHONE HEADSET To make a call, lift the corded handset, press or press , then dial a number. - Page 15 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd HOLD MUTE HANDSET1 1 HANDSET2 2 HANDSET3 3 2/13/1950 Telephone Operation Basic base operation Hold During a conversation, select HOLD hold. will be displayed for 4 seconds and CALL ON HOLD will appear in the upper left corner of the display. Press the corresponding key ( LINE 1 resume the call.
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Page 16: Options While On Calls
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Line 1 MENU Line 2 Flash Flash Volume Flash Volume 2/13/1950 Telephone Operation Options while on calls-Handset and Base To adjust volume Press button(s) on the handset or the base to VOLUME adjust listening volume. On the base, each button press raises or lowers the volume by one level. -
Page 17: Switching Between Lines
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Line 1 MENU Line 2 Flash Flash PHONE ON HOLD MUTE 2/13/1950 Telephone Operation Options while on calls-Handset and Base Switching between lines During a handset call, if you make or answer a call on another line, the line previously in use will be automati- cally placed on hold. -
Page 18: Intercom Calls
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Press INTERCOM Highlight station to page BASE HANDSET2 HANDSET3 GLOBAL PAGE 2/13/1950 Telephone Operation Intercom calls Intercom calls Press the button at a handset or at the base. INTERCOM Scroll down to highlight the desired handset or base, or highlight to page all. -
Page 19: Conference Calls
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd CONF HOLD MUTE DROP HOLD MUTE DROP LINE 1 DROP LINE 2 DROP BOTH LINES 2/13/1950 Telephone Operation Conference calls 3-way conference calls You can use both outside lines at the same time to set up a three-way conference call. 1 Make or answer a call. -
Page 20: Handset Settings
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Telephone Operation Ringers At this menu you can change ring volumes, or turn the ringers off. You can also select one of six ring melodies. You will hear an example of each ring volume level and ring type as you scroll through the choices. Settings are selectable for each line. -
Page 21: Base Settings
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU BASE MENU Highlight SETUP BASE DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Scroll to choose desired item RINGERS CALL SCREENING SET PULSE/TONE KEYPAD TONE Select SET KEYPAD TONE CONTRAST RENAME DEREGISTER ALL Telephone Operation Base settings Ringers At this menu you can change ring volumes, or turn the ringers off. -
Page 22: Directories
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd PAT JOHNSON 908-555-0100 EDIT Handset: 50 entries Base: 50 entries 2/13/1950 Directories Directories Handset and Base directories There are separate directories in the handset and the base. Each directory can store up to 50 entries. Each entry can contain a number up to 32 digits and a name up to 16 letters long. -
Page 23: New Directories Entries
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Enter number, then select SAVE 5551234 PAUSE MENU SAVE Enter name, then select SAVE ENTER NAME PAT WILLIAMS > SAVE ENTRY HAS BEEN STORED! MENU 2/13/1950 Directories New directory entries To enter a number When the phone is idle, use the dial pad to enter up to 32 digits. -
Page 24: Directories Search
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd FIND SEARCH FOR FIND JACK 888-883-2445 EDIT 2/13/1950 Directories Directory search-Handset and Base Select , then scroll to MENU DIRECTORY You must use to browse through the direc- tory, or search to find a specific entry. You can press at any time to exit the directory. -
Page 25: To Dial, Delete Or Change Entries
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd PAT WILLIAMS 555-1234 EDIT Select DEL to delete entry PAT WILLIAMS 555-1234 EDIT Select EDIT to change entry PAT WILLIAMS 555-1234 EDIT Select name or number to change PAT WILLIAMS 555-1234 NAME PAT WILLIAMS 5551234 > SAVE MORE PAT WILLIAMS 5551234 PAUSE BACK... -
Page 26: Caller Id Logs
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd CHRIS THOMPSON 908-555-0100 11:29 A Oct4 Handset: 50 entries Base: 50 entries 2/13/1950 Caller ID Logs Caller ID Logs How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first or second ring. -
Page 27: To Review Your Call Log
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd MENU CHRIS THOMPSON 908-555-0100 11:29 A Oct4 MENU DIAL OPTIONS * DELETE CID SAVE TO MEM 7 Press * for dialing options Press 4 to delete Press 7 to copy to directory 2/13/1950 Caller ID Logs To review your call log- Handset and Base To review your call log To view your Caller ID log select call is displayed first. -
Page 28: To Dial A Call Log Entry
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd CHRIS THOMPSON 908-555-0100 11:29 A Oct4 MENU DIAL OPTIONS * DELETE CID SAVE TO MEM 7 555-6789 1-555-6789 908-555-0100 1-908-555-0100 DIAL 555-6789 1-555-6789 908-555-0100 1-908-555-0100 DIAL Highlight desired option and then select DIAL to use line 1 or press LINE 2 to use line 2. 2/13/1950 Caller ID Logs To dial a call log entry-Handset and Base... -
Page 29: Messages With Caller Id
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd CHRIS THOMPSON LEFT A MESSAGE 908-555-0100 11:29 A Oct4 MENU PLAY MESSAGE (1) PAUSE/RESUME (5) SKIP 2/13/1950 Caller ID Logs Messages with Caller ID-Handset and Base If a caller leaves a message, the Caller ID screen will display beneath the caller’s name. LEFT A MESSAGE To hear the message, press light... -
Page 30: Answering System Operation
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Mailbox buttons flash to announce new messages Handset light flashes to announce new messages NEW MESSAGES MENU Press to record memo (see page 35) phone conversation (see page 35) or out- going announcement (see page 30). Press to turn the mailbox of that line on or off. -
Page 31: Day And Time Announcements
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd MENU Highlight MAILBOXES DIRECTORY MAILBOXES SETUP HANDSET REGISTER Highlight SET DAY & TIME PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Select and modify day & time SUNDAY 12:00AM 2/13/1950 Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. -
Page 32: Outgoing Announcements
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU, then highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox to modify PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Highlight REVIEW/CHNG OGA ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 Highlight RECORD NEW OGA LISTEN TO OGA DELETE OGA... -
Page 33: Message Playback
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Base: Press mailbox button Handset: Select MENU, highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox PLAY MAILBOX PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 “Sunday, 12 am...” NEW MSG 1 OF 4 CHRIS THOMPSON 888-883-2445 11:29 A Oct4 MENU Repeat... -
Page 34: Answering Mode
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU, then highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox to modify PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Highlight current answer mode ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 Choose desired answer mode L1 MAILBOX IS CONFIGURED TO... -
Page 35: Number Of Rings Before Answer
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU, then highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox to modify PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Highlight # OF RINGS ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 Choose number of rings L1 ANSWER MODE: AFTER 4 RINGS... -
Page 36: Audible Message Alert
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU, then highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox to modify PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Highlight AUD ALERT OFF REVIEW/CHNG OGA SEC.CODE: 5000 # OF RINGS: 2 AUD ALERT OFF Choose setting AUDIBLE ALERT IS 2/13/1950... -
Page 37: Recording And Playing Memos
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select mailbox PLEASE SELECT MAILBOX FOR MEMO ABORT RECORDING MEMO IN MAILBOX 1 STOP 2/13/1950 Answering System Operation Recording and playing memos and phone conversations Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. -
Page 38: Change Security Code
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Select MENU, then highlight MAILBOXES DIRECTORY MAILBOXES SETUP BASE DISPLAY BASE-ID Highlight mailbox to modify PLAY MAILBOX 1 PLAY MAILBOX 2 SET DAY/TIME SETUP MAILBOX 1 Highlight SEC. CODE ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 Enter 4-digit security code SECURITY CODE 5000... -
Page 39: Remote Access
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Dial your telephone number from any touch-tone phone. When system answers, enter 4-digit Remote Access Code (“5000” unless you have changed it). Enter remote commands (see list at right). Hang up to end call and save all undeleted messages. If you enter no commands, the system will play new mes- sages (or prompt you to enter... -
Page 40: Appendix
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Display screen status icons HANDSET 1 MENU BASE MENU 2/13/1950 Status icons Line in use (line number shown in phone icon) Handset or Base using answering system (handset or base number followed by “T”) Phone in use (intercom call); flashes when handset or base is being paged Battery power level (see below);... -
Page 41: Display Screen Messages
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Display screen messages-Handset and Base 2/13/1950 Screen display messages PHONE ON The handset or base is in use. The handset or base is on hook. PHONE OFF You are accessing an empty directory. DIRECTORY IS EMPTY DIRECTORY IS You are saving to a full directory. -
Page 42: Alert Tones & Indicator Lights
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Alert tones and indicator lights Handset light flashes to announce new messages On when speakerphone is in use. Indicator lights ON/OFF LINE 1/2 On: Mailbox turned on Off: Mailbox turned off SPARE BATTERY Steady: Spare battery is charging Flashing: AC power is off. -
Page 43: Adding New Handsets
(AT&T model EP590-2 sold separately) at any time, but each must be registered with the base before use. The handset provided with your EP5962 is automatically registered as Handset 1. Additional handsets will be assigned in the order they are registered (HANDSET 2, HANDSET 3, etc). -
Page 44: Replacing A Handset
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (8) or wish to change the assigned handset number of your registered hand- set, you must first deregister all handsets and then re-register all handsets. NOTE: Use this option with EXTREME CAUTION. -
Page 45: Re-Registering A Handset
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Re-Registering a handset You can re-register handsets after deregistration from the base. Or you can re-register handsets to a new base unit if you have replaced your base unit for any reason. During re-registration, you must enter the 15-digit ID number of the telephone base. To find this number, go to the base, select then select Base: Select MENU, then... -
Page 46: Charging A Spare Battery
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Charging a spare battery An optional spare battery (AT&T model 103, sold separately) can be kept charged in the base for quick replacement when a handset battery becomes depleted and for power failure operation. A spare battery requires at least 24 hours to reach full charge. Caution: Only the rechargeable handset battery (AT&T model 102) or optional replacement battery (AT&T model 103) can be charged in the base. -
Page 47: In Case Of Difficulty
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111. Telephone • Make sure the battery is installed and charged correctly (see page 8). does not work •... -
Page 48: Number Of Rings
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix In case of difficulty Incomplete • If a caller leaves a very long message, part of it may be lost when the messages system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops record- ing and disconnects the call. -
Page 49: Index
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Index AC adapter, 6, 7 Access code, 36, 37 Adding new handsets, 41 Alert tones, 40 Answering calls, 10, 12 Answering system, 28 answer only, 32 audible message alert, 34 delete messages, 31 outgoing announcement, 30 memos, 35 play messages, 31, 37 recording phone conversations (2-way recording), 35... - Page 50 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Index Names, enter into directory, 21 search for, 22 New handsets, 41 Number of rings before answer, 33 On/off button, 28 Operating range, 5 Outgoing announcement, 30 Out of range, 5 Paging, 16 Playback (messages), 31 Power failure operation, 44 Problems, 45 Quick reference guide, 2-3 Receiving calls, 10, 12...
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Page 51: Technical Specifications
91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd Appendix Technical specifications 2/13/1950 RF Frequency Band 5744 MHz — 5825 MHz Channels Channel Spacing 864 KHz Sensitivity -93 dBm Base Unit Voltage 96 — 144 Vrms (AC Voltage, 60Hz) Base Unit Voltage 8 Vdc (AC Adapter Output) Handset Voltage 2-3 Vdc Charger Voltage(AC Adapter 8 Vdc... -
Page 52: Spare Remote Access Card
Turn mailbox off ... Turn mailbox on ... If off, system answers after 10 rings. Enter 5.8 GHz 2-Line Telephone/Answering System EP5962 Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. - Page 53 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 51 www.telephones.att.com Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 09/05. 91-000302-050-000...