SpectraLink 80-Series Administration Manual
  1. Manuals
  2. Brands
  3. SpectraLink Manuals
  4. Handsets
  5. 80-Series
  6. Administration manual

SpectraLink 80-Series Administration Manual

Telephony gateway and spectralink radio protocol
Hide thumbs Also See for 80-Series:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Spectralink 80-Series Handset
Administration Guide
Using Spectralink 80-Series Telephony Gateway
and Spectralink Radio Protocol (SRP)
1725-86030-000 Rev: G
October 2013
Important!
New
Software
Version
Requirements
See page 44

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 80-Series and is the answer not in the manual?

Questions and answers

Related Manuals for SpectraLink 80-Series

Summary of Contents for SpectraLink 80-Series

  • Page 1 Spectralink 80-Series Handset Administration Guide Using Spectralink 80-Series Telephony Gateway and Spectralink Radio Protocol (SRP) Important! Software Version Requirements See page 44 1725-86030-000 Rev: G October 2013...
  • Page 2 The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 3: Table Of Contents

    Specific Documents ......................7 Conventions Used In This Document ................7 Icons ..........................7 Typography ........................8 Chapter 2: Spectralink 80-Series Handset Overview ....10 Spectralink Voice Priority (SVP) ..................10 Security ..........................11 WPA2 Enterprise ......................11 WPA and WPA2 Personal ....................11 Cisco Fast Secure Roaming ...................11...
  • Page 4 Spectralink 80-Series Handsets Administration Guide with SRP Network Config .......................29 Diagnostics ........................34 Restore Defaults ......................34 Demos..........................34 WPA2 Enterprise PEAP Certification Enrollment and EAP-FAST Manual PAC Provisioning ........................35 PEAP ..........................35 EAP-FAST ........................36 Admin Menu Default Table ....................38 User-defined Preferences ....................40 Default Settings ......................43 Chapter 4: Software License and Protocol Management .....
  • Page 5 Spectralink 80-Series Handsets Administration Guide with SRP Capacity .........................63 Transmission obstructions ....................63 Configuration Problems ....................63 Infrastructure Problems ....................64 Dial Tone Problems ......................65 Handset Status Messages ....................66 Appendix A: Regulatory Domains ......... 76 Appendix B: Minimum Software Requirements for Rev C Handsets ..................

  • Page 6: Chapter 1: About This Guide

    This document covers the following model numbers: 802X, 803X Product Support Spectralink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-800-775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

  • Page 7: Specific Documents

    Click the title to open the link. Specific Documents Spectralink 80-Series Telephony Gateway: Administration Guide for SRP Spectralink 80-Series SVP Server: Administration Guide for SRP Spectralink 80-Series Handset Administration Tool...

  • Page 8: Typography

    Italics Used to emphasize text, to show example values or inputs, and to show titles of reference documents available from the Spectralink Support Web site and other reference sites. Underlined blue Used for URL links to external Web pages or documents. If you click on text in this style, you will be linked to an external document or Web page.
  • Page 9 Spectralink 80-Series Handsets Administration Guide with SRP Convention Description Fixed-width-font Used for code fragments and parameter names. This guide also uses a few writing conventions to distinguish conditional information. Convention Description <MACaddress> Indicates that you must enter information specific to your installation, handset, or network.

  • Page 10: Chapter 2: Spectralink 80-Series Handset Overview

    Spectralink, to ensure enterprise-grade voice quality, battery life and call capacity for Spectralink Handsets. SVP requires the use of the SVP Server, which is an Ethernet LAN device that works with in conjunction with Wi-Fi APs to ensure QoS over the WLAN. Voice packets to and from the wireless telephones are tunneled through the SVP Server to ensure voice prioritization as they are routed between the handset and PBX.

  • Page 11: Security

    Spectralink 80-Series Handsets Administration Guide with SRP Security The following security methods are supported by the handset. WPA2 Enterprise The handset supports WPA2 Enterprise, as defined by the Wi-Fi Alliance. WPA2, which is based on the 802.11i standard, provides government-grade security by implementing the Advanced Encryption Standard (AES) encryption algorithm.

  • Page 12: Spectralink 80-Series Handset

    Spectralink 80-Series Handsets Administration Guide with SRP Settings IP multicast addresses are used by the Spectralink 8030 Handset when Push-to-talk (PTT) is enabled. If PTT is in use, multicasting must be enabled on the subnet used for the Spectralink 80-Series Handsets, SVP Server, and Telephony Gateways.

  • Page 13: Spectralink 80-Series Handset Specifications

    Spectralink 80-Series Handsets Administration Guide with SRP Spectralink 80-Series Handset Specifications Radio mode (See Appendix A: Regulatory Domains) (selectable) Transmission type Direct-sequence spread spectrum (DSSS) Transmit data rate Up to 54 Mb/s WLAN QoS Spectralink Voice Priority (SVP) WLAN security...
  • Page 14 Spectralink 80-Series Handsets Administration Guide with SRP 8030 Weight* 4.2 oz. (119.1 g) with Standard Battery Pack Standard Battery Pack capacity 4 hours talk, 80 hours standby Extended Battery Pack capacity 6 hours talk, 120 hours standby Ultra-Extended Battery Pack capacity 8 hours talk, 160 hours standby 1725-86030-000_G.docx...

  • Page 15: Handset Display

    Feature display In active mode, the softkeys will be determined by the programming of the Spectralink 80-Series Telephony Gateway. Pressing the FCN key will display each set of programmed softkeys. Pressing it repeatedly will scroll through all four sets, or as many softkeys as have been programmed.

  • Page 16: Icons And Indicators

    Spectralink 80-Series Handsets Administration Guide with SRP Icons and Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message is received if the feature is supported by the phone emulation.

  • Page 17: Startup Sequence

    The SRP link is established, all network stack initialization is complete, proceeding with application-specific initialization. The link between the handset and the Spectralink 80-Series Telephony Gateway is established. At least one IP address for a PBX (DHCP Option 128) has been identified.

  • Page 18: Handset Modes

    Config menu. Push-to-talk (PTT) mode The Spectralink 8030 Handset utilizes channels for incoming and outgoing radio communication. PTT is enabled by the system administrator and may be activated or deactivated by the user in the Config menu. While PTT is active, the handset is in PTT mode. It can receive regular phone calls in this mode.

  • Page 19: Messaging Mode

    Maximum Battery Pack performance is achieved after a few charge/discharge cycles. • If multiple Battery Packs are supplied with your handset, Spectralink recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused. To maintain battery potential, charge unused Battery Packs occasionally or alternate Battery Pack use.

  • Page 20: Chapter 3: Spectralink 80-Series Handset Configuration

    Chapter 3: Spectralink 80-Series Handset Configuration Prior to configuring a Spectralink 80-Series Handset, it must be associated with one and only one line on one of the Spectralink 80-Series Telephony Gateways. Then it must be configured per the instructions in this section. The following instructions assume that the handset has been properly associated with a line on a Spectralink 80-Series Telephony Gateway.

  • Page 21: Navigation

    Spectralink 80-Series Handsets Administration Guide with SRP Admin Tip If an administration password has been set, the display will require its entry before opening the Admin menu. The default password is 123456. If no password is set, the display will proceed directly into the Admin menu.

  • Page 22: Admin Menu Table

    Spectralink 80-Series Handsets Administration Guide with SRP Alphanumeric entries: caps CAPS 2 a b c 2 A B C 3 d e f 3 D E F 4 g h I 4 G H I 5 j k l 5 J K L...
  • Page 23 Spectralink 80-Series Handsets Administration Guide with SRP 1st level 2nd level 3rd level 4th level 5th level Name Channels [list ] Priority Channel Priority Channel On/*Off Name Channel Time Zone [list] *GMT Daylight Savings *DST No Adjust DST Auto (USA)
  • Page 24 Spectralink 80-Series Handsets Administration Guide with SRP 1st level 2nd level 3rd level 4th level 5th level Security *None Authentication *Open System Shared Key [Enable/*Disable] Key Information Default Key Key Length Key 1-4 Rotation Secret WPA2-PSK *Passphrase Pre-Shared Key WPA-PSK...
  • Page 25 Spectralink 80-Series Handsets Administration Guide with SRP 1st level 2nd level 3rd level 4th level 5th level 5.150–5.250 5.250–5.350 DFS 5.470–5.725 DFS 5.470-5.650 DFS 5.725–5.825 5.725-5.850 ‡b & b/g mixed g only [Transmit Power]  5mW (7dBm) 10mW (10dBm) 20mW (13dBm)

  • Page 26: Phone Config

    PTT/Emerg. Button This option appears only on the Spectralink 8030. The Push-to-talk button on the left side of the handset may be configured to either standard PTT functionality or to dial the specified emergency call number when pressed twice within two seconds.
  • Page 27 Spectralink 80-Series Handsets Administration Guide with SRP Note Follow your dial plan rules when entering the emergency number to be dialed. E.g. if an outside number is to be dialed and a prefix is required to obtain an outside line, enter the prefix as part of the emergency number.
  • Page 28 Admin Tip The speakerphone option must be programmed in the Spectralink 80-Series Telephony Gateway for it to function as an off-hook softkey option. See Spectralink 80-Series Telephony Gateway: Administration Guide for SRP for more information. If the speakerphone is disabled in the Admin menu, the Spkr softkey will not appear during standby.

  • Page 29: Network Config

    Spectralink 80-Series Handsets Administration Guide with SRP ELP Port Allows the user to select the port number which ELP updates get sent to at the Location Server IP address. It must match the value configured in the Ekahau Positioning Engine for proper functionality. The ELP port number must be greater than zero and less than 65536.
  • Page 30 Spectralink 80-Series Handsets Administration Guide with SRP Admin Tip Spectralink 80-Series Handsets cannot roam with uninterrupted service between subnets unless specific LAN components are present. Certain AP/Ethernet switch combinations establish a layer-2 tunnel across subnets that enable the handsets to roam.
  • Page 31 Spectralink 80-Series Handsets Administration Guide with SRP WEP (Wired Equivalent Privacy) A wireless encryption protocol that encrypts data frames on the wireless medium allowing for greater security in the wireless network. If WEP is required at this site, you must configure each handset to correspond with the encryption protocol set up in the access points.
  • Page 32 Regulatory Domain/802.11 Config/Transmit Power Regulatory domain, 802.11 configuration and transmit power are interdependent. See Appendix A: Regulatory Domains for regulatory domain setting specifications. Spectralink recommends that you check with local authorities for the latest status of national regulations for both 2.4 and 5 GHz wireless LANs.
  • Page 33 Spectralink 80-Series Handsets Administration Guide with SRP 802.11 config Once the regulatory domain is set, the 802.11 Config modes are displayed. Only one may be chosen. 802.11(b & b/g mixed) is the default. Press NavOK to set the mode. If the mode has subbands, the Subband list will open.

  • Page 34: Diagnostics

    Spectralink 80-Series Handsets Administration Guide with SRP Without subbands: When the 802.11 mode has no subbands, the Transmit Power list opens when NavOK is pressed to set the mode. Only those power levels which apply to the domain and 802.11 mode are listed. Navigate to the desired level and press NavOK.

  • Page 35: Wpa2 Enterprise Peap Certification Enrollment And Eap-Fast Manual Pac Provisioning

    Spectralink 80-Series Handsets Administration Guide with SRP WPA2 Enterprise PEAP Certification Enrollment and EAP-FAST Manual PAC Provisioning The Handset Administration Tool (HAT) is used for enrolling a handset with a PEAP certificate or manually provisioning EAP-FAST PAC files. PEAP The Handset Administration Tool (HAT) is used for enrolling a handset with a PEAP certificate in DER format.

  • Page 36: Eap-Fast

    Spectralink 80-Series Handsets Administration Guide with SRP EAP-FAST For EAP-FAST, HAT is also used for provisioning a handset with a Protected Access Credential (PAC). Choose the PAC file with the file browser. The user will be prompted to enter the password used to generate the PAC as part of its validation process.
  • Page 37 Spectralink 80-Series Handsets Administration Guide with SRP The screen below shows the result of entering the wrong password. 1725-86030-000_G.docx October 2013...

  • Page 38: Admin Menu Default Table

    Spectralink 80-Series Handsets Administration Guide with SRP Admin Menu Default Table When the Restore Defaults option is selected, administrative parameters will be reset to their factory defaults as shown in the table below. The Telephony Protocol setting will not change.
  • Page 39 Spectralink 80-Series Handsets Administration Guide with SRP Menu option Setting Sub-option Sub-sub-option Default [if set] Authentication Open System Disabled Key Information [none set] Rotation Secret [none set] WPA2-PSK Pre-Shared Key WPA-PSK Pre-Shared Key Cisco FSR Username [none set] Password WPA2-Enterprise...

  • Page 40: User-Defined Preferences

    The Spectralink 80-Series Handset features a configuration menu (“Config menu”) that is available to the user to configure user preferences and display handset information. The Config menu is opened by pressing the Cfg softkey from standby mode. See the Spectralink 80-Series Handset and Accessories User Guide.
  • Page 41 Spectralink 80-Series Handsets Administration Guide with SRP Config menu 2nd level 3rd level 4th level 5th level 6th level Noise Mode Normal High Severe Ring in Headset Ring in Speaker Warning Tones On/Off Key Tones Disable/Enable Disable/Enable Phone Settings Extension Info...
  • Page 42 Spectralink 80-Series Handsets Administration Guide with SRP Config menu 2nd level 3rd level 4th level 5th level 6th level Push-to-talk* Default Channel Channel 1 …. Channel 24 Subscribed Channel 1 Channels Channel 2 Channel 3 Channel 4 …. Channel 24...

  • Page 43: Default Settings

    Spectralink 80-Series Handsets Administration Guide with SRP Default Settings The profile options on the standby menu may be reset to their default values by the Restore Defaults option in the Admin menu. These are the default settings: Setting/profile Silent Vibrate...

  • Page 44: Chapter 4: Software License And Protocol Management

    Chapter 4: Software License and Protocol Management The Spectralink 80-Series System supports a number of different IP protocol integrations. All Spectralink 80-Series Handsets are shipped from Spectralink with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP server.

  • Page 45: Configuration Process

    Configuration Process Download the latest Spectralink 80-Series Handset software. Place the latest version of the Spectralink 8020 or 8030 Handset SRP code on the TFTP server and ensure the TFTP server is started. The five files that are needed must be...
  • Page 46 Spectralink 80-Series Handsets Administration Guide with SRP Note For future software upgrades, simply update the files that are stored on the TFTP server. Each time the handset is powered up, it will check with the TFTP server to ensure it has the same software version and download the code on the TFTP server if it does not match the code on the handset.

  • Page 47: Chapter 5: Testing The Handsets

    Chapter 5: Testing the Handsets Verify proper registration and operation of each handset by performing the following tests on the handset in an active wireless area. Power on the handset by pressing END. You will see a series of messages displayed as the handset acquires the system.

  • Page 48: Chapter 6: Diagnostic Tools

    Run Site Survey, Diagnostics Enabled and Syslog Mode are three diagnostic tools provided to assist the wireless LAN administrator in evaluating the functioning of the Spectralink 80-Series handset and the system surrounding it. Diagnostic Tools are enabled in the Admin menu.
  • Page 49 Spectralink 80-Series Handsets Administration Guide with SRP Where: • 111111 – the last three octets of the on-air MAC address for a discovered AP. • 22 – the signal strength for the specified AP. • 33 – the channel number of the specified AP.

  • Page 50: Solving Coverage Issues

    Diagnostics is used to evaluate the overall quality of the link between the handset, AP, and infrastructure side equipment, such as IP PBX, Spectralink 80-Series SVP Server, and gateways. Unlike Site Survey, Diagnostics is used while the functional code is running, and during a call.

  • Page 51: Screen 1

    Spectralink 80-Series Handsets Administration Guide with SRP The first time the Nav key is pressed, the 1 icon is shown, and the first four counters are displayed. The next time it is pressed, the 2 icon is shown, and the next four counters are displayed.

  • Page 52: Screen 5

    Spectralink 80-Series Handsets Administration Guide with SRP • Indicator as to whether this is the current AP or an index into the list of other APs heard (C indicates current) • Last 2 octets of the MAC address of the AP (mmmm) •...

  • Page 53: Screen 6 - Eap Information

    Spectralink 80-Series Handsets Administration Guide with SRP • Association failures since power up (AssocFailure) • Re-association failures since power up (ReAssocFail) A s s o c C o u n t n n n n n R e A s s o c C o u n t...
  • Page 54 Spectralink 80-Series Handsets Administration Guide with SRP • 5xxx = Security credential Failure. This is due to an invalid username and/or password produced by the phone. xxx when non-zero, presented the 3-digit error code sent by the server in response to phone’s credential. For example, if the server has sent the error code as “691”, then the EAP error code would be 5691.

  • Page 55: Syslog Mode

    Spectralink 80-Series Handsets Administration Guide with SRP Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be found with DHCP option 7 if the handset is using DHCP.
  • Page 56 Spectralink 80-Series Handsets Administration Guide with SRP • Handset’s IP address • Sequence number The table below lists the additional items in each message type: Message Type Additional Syslog Message Items Failed Handoff Failed AP MAC (Sent whenever the handset attempted to Failed AP signal strength handoff, but failed trying.)
  • Page 57 Spectralink 80-Series Handsets Administration Guide with SRP Message Type Additional Syslog Message Items Radio stats AP MAC AP signal strength Directed packets sent Directed packets received Multicast packets sent Multicast packets received Broadcast packets sent Broadcast packets received TX dropped count...

  • Page 58: Chapter 7: Certifying The Handsets

    AP configuration. The site survey discussed here does not replace an RF site survey conducted by professionals who specialize in WLAN design and voice optimization implementations. Spectralink offers professional services including RF site surveys.
  • Page 59 Spectralink 80-Series Handsets Administration Guide with SRP Note There should be at least one AP stronger than -the minimum specified in the following tables. At any point, the strongest AP shown should be on a different channel than the next best choice.
  • Page 60 Spectralink 80-Series Handsets Administration Guide with SRP ○ -45dBm when 54bps is set Required and other data rates Required, Enabled or Disabled 802.11 Minimum Available Maximum Radio Standard Signal Strength (RSSI) “Mandatory” Data Rate 802.11a -60 dBm 6 Mb/s -45 dBm 54 Mb/s ○...

  • Page 61: Chapter 8: Software Maintenance

    After software updates are obtained from Spectralink, they must be transferred to the network TFTP server. See Spectralink 80-Series Telephony Gateway: Administration Guide for SRP for an explanation of how to update the Spectralink 80-Series Handset software in the network TFTP server so that it can then be downloaded into the handsets.

  • Page 62: Download Failure Or Recovery Messages

    Spectralink 80-Series Handsets Administration Guide with SRP Download failure or recovery messages The following display messages indicate a failure or recovery situation during the download process. See Chapter 9 Troubleshooting for more information about each message. Server Busy TFTP ERROR(x):yy...

  • Page 63: Chapter 9: Troubleshooting

    On occasion, you may run into transmission problems due to any number of factors originating from the wireless LAN. Spectralink 80-Series Handsets can exhibit transmission problems in several ways. They can cease functioning properly, display error messages or display incorrect data.

  • Page 64: Infrastructure Problems

    Configuration problems are generally corrected by changing the configuration at the Spectralink 80-Series Telephony Gateway, the Spectralink 80-Series SVP Server or on the handset. See the Spectralink 80-Series Telephony Gateway: Administration Guide for SRP document for specific configuration steps. There may also be incorrect programming of the PBX or AP. See the appropriate LinkPlus Integration Guide or the Configuration Guide for the AP in use at the site.

  • Page 65: Dial Tone Problems

    While maintaining an active call, walk through several AP areas. If fluctuation occurs see Chapter 9, section Access Point Problems. Check for alarms on the Spectralink 80-Series Telephony Gateway or the Spectralink 80-Series SVP Server (via System Status). If there are alarms, see Spectralink 80-Series Telephony Gateway: Administration Guide for SRP or Spectralink 80-Series SVP Server: Administration Guide for SRP for information.

  • Page 66: Handset Status Messages

    Spectralink 80-Series Handsets Administration Guide with SRP Handset Status Messages Handset status messages provide information about the Spectralink 80-Series Handset’s communication with the AP and host telephone system. The following table summarizes the status messages, in alphabetical order. Message Description...
  • Page 67 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action Bad Config Some needed configuration type has Check all required handset configuration not been set. parameters for valid settings. Enter an SSID in the Admin menu. Bad SSID No SSID has been entered.
  • Page 68 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action Cert Invalid When WPA2-Enterprise with PEAP Verify that the NTP server is properly authentication is selected, the configured with the correct time. wireless telephone failed to connect Verify that the certificates loaded on the...
  • Page 69 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action DHCP Error 4 The server offered the handset a lease that is too short. The minimum lease time is 10 minutes but Spectralink recommends at least one hour minimum lease time. The handset will stop trying.
  • Page 70 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action Error!... A fatal software error is detected. All This message appears during Halt on Error handset operation is halted and any mode. An error message displays. Note [error details] call is lost.
  • Page 71 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action Must Upgrade SW! Handset software is incompatible Download new software from the Spectralink site per Chapter 8 Software with hardware. Maintenance. Net Busy x…x = AP MAC address Try the call again later.
  • Page 72 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action No Net Access Cannot authenticate / associate with Verify the AP configuration. Verify that all the WEP settings in the handset match those in the APs. No Net Found This indicates that the handset...
  • Page 73 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action No TFTP Response The handset could not get the TFTP The handset will continue to boot without server to respond. checking if its current code is the latest available. Check that the TFTP server is operational.
  • Page 74 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action System Locked Gateway is locked. Try the call again, the system has been (with Busy Tone) locked for maintenance. TFTP ERROR(x):yy A failure has occurred during a TFTP Error code 01, 02 or 07 - check the TFTP software download.
  • Page 75 Spectralink 80-Series Handsets Administration Guide with SRP Message Description Action Waiting Handset has attempted some None. The handset is waiting for a operation several times and failed specified period of time before attempting and is now waiting for a period of that operation again.

  • Page 76: Appendix A: Regulatory Domains

    Appendix A: Regulatory Domains This table details the specifications for regulatory domain settings. Spectralink recommends that you check with local authorities for the latest status of their national regulations for both 2.4 and 5 GHz wireless LANs. Domain 802.11 Mode...
  • Page 77 Spectralink 80-Series Handsets Administration Guide with SRP Domain 802.11 Mode Band Channels Max. Power Limit Countries Identifier Required? (peak power) g only 1 – 13 100mW (+20dBm) Hong Kong b & b/g mixed 5.1500 – 5.2500 GHz 36 – 48 50mW (+17dBm) 5.2500 –...

  • Page 78: Appendix B: Minimum Software Requirements For Rev C Handsets

    (X) through it to indicate the download failed due to incompatible software. For more information on the failed download icon, please refer to the Status Icons section in Chapter 1 of the Spectralink 80-Series Handset User Guide with Spectralink Radio Protocol (SRP).

  • Page 79: Appendix C: Open Source Information

    A complete list of all open source software included in the product as well as related license and copyright information, is available at http://support.spectralink.com. You may also obtain the same information by contacting Spectralink by regular mail or email at the addresses listed at the bottom of this notice.

Table of Contents