Summary of Contents for Grandstream Networks GXV3140
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Grandstream Networks, Inc. GXV3140 IP Multimedia Phone GXV3140 USER MANUAL Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
INSTALLATION ................... 6 EQUIPMENT PACKAGING ........................6 SAFETY COMPLIANCES....................... 6 WARRANTY ........................... 6 CONNECTING THE GXV3140 IP MULTIMEDIA PHONE ..............7 WALL MOUNT ..........................7 PHONE STAND ..........................8 PRODUCT OVERVIEW ................9 ...
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RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU ............. 78 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE ........80 EXPERIENCING THE GXV3140 MULTIMEDIA PHONE ......82 GXV3140 USER MANUAL Page 3 of 82 Grandstream Networks, Inc.
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Figure 2: Wall Mount for GXV3140 ....................... 7 Figure 3: Phone Stand for GXV3140 ......................8 Figure 4: Front, Side and Back View of GXV3140 ..................9 Figure 5:GXV3140 LCD Idle Screen ......................12 Figure 6: LCD IDLE screen displaying RSS News feed and Stock ............12 ...
VoIP technology to allow plug and play communication anywhere in the world. This user manual will help you to understand how to configure and manage your GXV3140 IP Multimedia phone. It will also show you how to fully utilize features such as quick installation, conference calling, and direct IP calling.
8. One Quick Start Guide SAFETY COMPLIANCES The GXV3140 phone complies with FCC/CE and various safety standards. The GXV power adapter is compliant with the UL standard. Only use the universal power adapter provided with the GXV package. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
Power Jack 12V DC Power connector port WALL MOUNT The GXV3140 can be mounted on the wall; there are two slots on the back of the phone for wall mounting. Figure 2: Wall Mount for GXV3140 GXV3140 USER MANUAL Page 7 of 82 Grandstream Networks, Inc.
The GXV3140 can also be placed on the table via the phone stand. Figure 3: Phone Stand for GXV3140 The GXV3140 has two positions for the stand on the back of the phone; each position supports a different angle. GXV3140 USER MANUAL Page 8 of 82 Grandstream Networks, Inc.
PRODUCT OVERVIEW Figure 4: Front, Side and Back View of GXV3140 Table 2: GXV Key features at a glance Open Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A Standards record and SRV), DHCP, PPPoE, TFTP, NTP 100Mbps Ethernet Ports, 1 USB (2.0) port, 3.5mm headset port.
Internet Radio, Media Player, Picture browser, Games, Calculator, Alarm clock, IM chat, Document Manager etc… Advanced Functionality Support for multiple lines, conferencing, headset, Intercom, AES encryption. Table 3:GXV3140 Hardware Specification Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports 4.3” digital TFT color LCD Camera Tilt Capable 1.3M pixel CMOS camera with privacy shutter(VGA)...
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Features custom screensaver. Security MD5 and MD5-sess DIGEST encoding and authentication; Security protection: SIP over TLS and SRTP. GXV3140 USER MANUAL Page 11 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
USING THE GXV3140 IP MULTIMEDIA PHONE When the phone is idle, the LCD screen will look similar to the figure below (The extension number and the IP address may be different from case to case, depending on the network environment and the settings): Figure 5:GXV3140 LCD Idle Screen...
Line 3 is not registered Line 3 is busy If Line 3 is in a call Call related Account 1 Auto Answer GXV3140 USER MANUAL Page 13 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
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Second Desktop(Small Layout) Personalize/Screen First Desktop(Big Layout) Layout menu. Second Desktop(Big Layout) GXV3140 USER MANUAL Page 14 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
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Web browser The icon is displayed at the right hand-side of the status bar. GXV3140 USER MANUAL Page 15 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
USB flash drive. USB keyboard USB mouse Figure 8:GXV3140 Keypad Table 6:GXV3140 Keypad definition Definition 4 function/soft keys that correspond to the functions displayed on the LCD. Line/Account selection. Three independent SIP accounts may be configured, and the Line button can be used to choose the line/account to be used.
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Camera Loopback button. This button Enables or Disables the camera display on the local LCD. Call Transfer: Allows the user to transfer a call to another extension or number. GXV3140 USER MANUAL Page 17 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
MULTIPLE SIP ACCOUNTS AND LINES The GXV3140 supports up to 3 independent SIP accounts. Each account may have separate SIP servers, usernames and NAT configurations. Press the LINE button to view the status of the 3 lines and press the corresponding FUNCTION button to select the account to use for dialing out.
HANDSET, SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash, the Headset FUNCTION button or the SPEAKER Button. MAKING A CALL There are several ways to make a call: 1.
“CALL TRANSFER” button. The phone will display the following message: “Dial Number (Blind) OR Select Line (Attended)”. Press the “LINE” button and select the line on hold. GXV3140 USER MANUAL Page 20 of 82 Grandstream Networks, Inc.
1. During a call, the LCD screen will display “Mute”. Press the corresponding FUNCTION button to mute the call. 2. After the “Mute” button is pressed, the LCD screen will display “Unmute”, when this button is pressed, the mute feature is cancelled. GXV3140 USER MANUAL Page 21 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up. Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up. GXV3140 USER MANUAL Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
Figure 9: Web Browser Interface for GXV3140 ACCESSING THE WEB CONFIGURATION PAGES The GXV3140 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phone’s LCD screen. To access the phone’s Web Configuration Menu: ...
Shows the status of the 3 accounts Number Shows the extension number of the SIP account. SIP Server Shows the URL/IP address and port of the SIP server GXV3140 USER MANUAL Page 24 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r .
This field shows the DNS Server of the GXV-3140. NAT Type This field shows the type of NAT configured. Status/System Info Product Model Defines the product model: GXV3140. Hardware Revision Hardware version number: Main Board, Interface Board Code (Part This field contains the product part number Number) •...
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Using these settings, users can configure ring or tone frequencies based on Call Progress Tones parameters from the local telecom provider. By default, they are set to the North GXV3140 USER MANUAL Page 26 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
City (Zip Code): Enter the zip code of the city the user wishes to receive weather updates. Refresh Interval (m): Set the interval for weather updates. Degree Units: Lets you specify the temperature to be measured in Fahrenheit or GXV3140 USER MANUAL Page 27 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
Subnet Mask, Default Gateway, Preferred DNS Server and Alternate DNS Server. Alternate DNS Server This field sets the preferred DNS server for the user. GXV3140 USER MANUAL Page 28 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r .
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Priority Value Maintenance/Time Settings This parameter defines the URL or IP address of the NTP (Network Time NTP Server Protocol) server. The GXV3140 phone may obtain the date and time from the server. The default setting is ntp.ipvideotalk.com . DHCP...
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The default value is NO. Choose “YES” to enable automatic HTTP upgrade and provisioning. Hour of the day (0-23) Defines the hour of the day to check the HTTP/TFTP server for firmware GXV3140 USER MANUAL Page 30 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
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This defines the lapsed idle time needed for the LCD to power off automatically Time (m) in order to save power. The default setting is 15 minutes. Maintenance/Device Manager (Headset) GXV3140 USER MANUAL Page 31 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
TV Output Select the desired TV Output type (PAL or NTSC). SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page. Account/General Settings Account Active Select YES to enable and use the Line.
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NAT Traversal This setting decides whether the NAT traversal mechanism is activated. If it is set to “Yes” and STUN server is configured, the GXV3140 will route according the STUN server. In this mode, the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall/NAT setting is employed.
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Account/SIP Settings SIP Registration Selects whether or not the GXV3140 will send a SIP Register message to the proxy; The default setting is YES. Unregister On Reboot If set to YES, the SIP user registration messages will be cleared on reboot.
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For example: if the codec is configured to be G.723 and “Voice Frames per TX” is set to 2. Then in the INVITE request, the “ptime” value for SDP will be 60 ms. GXV3140 USER MANUAL Page 35 of 82 Grandstream Networks, Inc.
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Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617 • Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers GXV3140 USER MANUAL Page 36 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
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Contact header uses the transferred target’s contact header information. Auto Answer The default setting is NO. If it is set to YES, the GXV3140 will play a “beep” sound and answer the phone automatically on the speaker. Send Anonymous If set to YES, the “From” header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying.
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Default setting is set to No. Use # as Dial Key Selects whether or not # is used as Send. GXV3140 USER MANUAL Page 38 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r .
CONFIGURATION THROUGH A CENTRAL SERVER The Grandstream GXV3140 can be automatically configured from a central provisioning system. When the GXV3140 boots up, it will send TFTP or HTTP request to download a configuration file, “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXV3140.
LCD MENU AND FEATURES The GXV3140 has a user-friendly LCD Menu and multiple features that provide the users with convenient tools/applications for both work and personal entertainment. In other words, the GXV3140 acts as your personal assistant in many different ways. The LCD MENU and Features will be explored in more detail below.
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The screen will display the figure below. Users can add the entry to the phonebook and associate a picture taken by the screenshot feature as a thumbnail image for the contact. GXV3140 USER MANUAL Page 41 of 82 Grandstream Networks, Inc.
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In “Options”, select “Delete” to delete the contact, select “Delete All” to delete all of the contacts in the phone book. In addition to manually adding each phonebook entry, the GXV3140 enables you to share and maintain the phonebook (by means of a XML phonebook) through the web easily. The XML phonebook must be stored on a web-server.
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LCD screen. If the download is successful, the message “Download successful!” will be displayed. This means that all of the phonebook entries in the XML file are now stored in the GXV3140 phonebook. If the user encounters some error messages, please check the correctness of syntax and the filename for the XML file.
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<accountindex>0</accountindex> </Phone> <Group>0</Group> <PhotoUrl></PhotoUrl> </Contact> GXV3140 USER MANUAL Page 44 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
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<PhotoUrl></PhotoUrl> </Contact> </AddressBook> Note 1: If the user is downloading from a local server, please ensure that the TFTP/HTTP settings are correct. GXV3140 USER MANUAL Page 45 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18 D i t d o c u me n t wo r d t u a a n g e b o d e n d o o r T e l e c o mH u n t e r . D é z a k e l i j k e T e l e c o m we b s h o p .
As shown in the figure above, each user can choose to Dial, Save or Delete a Call Record. The Dial option will allow you to perform a re-dial or dial out to the number. The Save option will save the number to the phone book. GXV3140 USER MANUAL Page 46 of 82 Grandstream Networks, Inc.
Similarly, if other IP products support this feature, the text message feature can also be used to send/receive messages between the device and the GXV3140. To access this feature, press F1 to select Menu and then select Messages (as shown in the figure below): Press F1 to Select Messages.
As shown in the figure above, the users can choose to “Reply”, “Forward” or “Delete” the message. SOCIAL NETWORKS The GXV3140 provides support for the Social Network services and includes the following Instant Messaging services: Google Talk, MSN, QQ and Yahoo. This feature is accessible through MENU-> Social Networks->IM.
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After the user logs in, they can begin to use the instant messenger to chat to their contacts online. For fast and efficient input, users can connect an external keyboard to the phone through the USB port. GXV3140 USER MANUAL Page 49 of 82 Grandstream Networks, Inc.
WEB BROWSER The GXV3140 provides users with a full HTML Web Browser for internet browsing. This is accessible by pressing the F1 button to load the MENU, and then select Web Browser (as shown in the figure below): After selecting OK, it may take several seconds to load the web browser. The LCD screen should look like...
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When the web browser has finished loading, a default page displaying “Hello, welcome to GXV3140” shows up on the screen. Users can then press F4, corresponding to the “Options”, to move “Forward” and “Backward” on web pages. By selecting “URL” under “Options”, the user can enter the URL of a website. The user can press the F3 button which corresponds to the Tab option to toggle the curser.
MULTIMEDIA The GXV3140 provides Multimedia applications such as Internet Radio, Media player, Photo viewer, Photo album, Gstris and Online Music. Press F1 to select the MENU and scroll to Multimedia (as shown in the figure below): Select Multimedia by pressing the OK button or “Select”. The multimedia features are shown in the...
From the “Options” button (F3), users can "Open an URL" or "Open URL list" for other Internet Radio stations. The user may also Play/Stop, Mute and Minimize the Internet radio. The user can press F4 to Exit the Internet Radio application. GXV3140 USER MANUAL Page 53 of 82 Grandstream Networks, Inc.
MEDIA PLAYER The GXV3140 Media Player allows users to play music files through the GXV3140. To access the Media Player, select MENU->Multimedia-> Media Player. (As shown in the figure below): Press the OK button or F1 to select the Media Player.
Configurations such as Loop Play, Full Screen, Mute and Minimize can also be found here. Press F4 to exit. PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos. This is accessible through Menu->Multimedia->Photo Viewer (as shown in the figure below). GXV3140 USER MANUAL Page 55 of 82 Grandstream Networks, Inc.
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Users can choose F1 or F2 to select the “Previous” or the “Next” picture. Press F3 for “Options”, Users can also Zoom, Rotate (Clockwise, Counter Clockwise), Flip (Vertical Flip, Horizontal Flip) the picture as well as display the pictures in a slideshow. GXV3140 USER MANUAL Page 56 of 82 Grandstream Networks, Inc.
Photo Album and follow the instructions to setup the account. For example, when Flickr is selected, the user will need to “Add” an Account before the user can GXV3140 USER MANUAL Page 57 of 82 Grandstream Networks, Inc.
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Flickr. GSTRIS The GXV3140 provides games for the entertainment of users. Under Menu->Multimedia, choose Gstris (As shown in the figure below). Access the Gstris application by pressing F1 (corresponding to Select) or the OK button. Press the F1 and F2 to start/stop or pause the game (as shown in the figure below).
ONLINE MUSIC The GXV3140 also provides an Online Music streaming application. The user must have a pre-existing account with LastFm before listening to online music through the GXV3140. Users can select their preferred music genre and listen to it online.
Speaker, Stereo), Mute and Minimize. APPLICATIONS The GXV3140 provides a collection of useful applications for users and can be accessed via MENU. These include the following features: Calendar, Alarm Clock, Calculator, Direct IP Call, File manager, Stock update and Currencies.
Press F4 to exit the calendar. ALARM CLOCK The GXV3140 provides users with a flexible alarm clock application. This application allows users to configure a custom alarm tone and configure the alarm time in detail to suit their needs (as shown in...
DIRECT IP CALL Another key feature supported on the GXV3140 is Direct IP Calling. In the IP address field, enter the IP address of the other party and press the F3 key which corresponds to the “SEND” option on...
FILE MANAGER The GXV3140 provides a file manager as a tool to manage files such as music, pictures and documents. Users can manage their documents efficiently through the File Manager. As shown in the figure below, users can access different folders to manage their files. Ringtones and screenshots are stored in separate folders.
This menu lets users configure the three SIP accounts; the same configurations may be completed by accessing the web configuration interface. The LCD account setting page is shown in the figure below: GXV3140 USER MANUAL Page 64 of 82 Grandstream Networks, Inc.
In the “Other” page, users may choose to set the Preferred DNS server, Layer 3 QoS, Layer 2 QoS 802.1Q/VLAN tag and Layer 2 QoS 802.1 priority value. GXV3140 USER MANUAL Page 65 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server. Users must define the Time Zone or use a Self-defined Time Zone. You can also specify the display format for the time and date.
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“Restore to Factory Default Settings” section that follows. The Factory Functions page provides some testing diagnostics for the LCD, camera and audio on the GXV3140. (As shown in the figure below) GXV3140 USER MANUAL Page 67 of 82 Grandstream Networks, Inc.
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Grandstream support for troubleshooting. CAMERA This screen allows the user to modify the camera settings for the GXV3140. Settings such as Color Mode, White Balance, Flicker Control and Lens Correction can be configured. (As shown in the figure below)
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Press F1 to Select Call Features and the following screen will be displayed: Other features include configuration for Auto Answer, Do Not Disturb, Call Waiting, Call Waiting Tone, and Direct IP Call (as shown in the figure below): GXV3140 USER MANUAL Page 69 of 82 Grandstream Networks, Inc.
SCREEN LAYOUT Users can choose between Small Layout, Big Layout, or Custom Layout (by uploading an XML file) by toggling between the Left and Right buttons. GXV3140 USER MANUAL Page 70 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
SCREEN SAVER Users can personalize the phone by selecting the screensaver and the desktop background. The interval and the timeout period can also be specified here. GXV3140 USER MANUAL Page 71 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
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Language File from the TFTP/HTTP server to expand to the language selection menu. MY PROFILE This screen allows users to configure the login username and password for the phone. GXV3140 USER MANUAL Page 72 of 82 Grandstream Networks, Inc. Updated : 09/2009 FIRMWARE VERSION 1.0.1.18...
TONES This screen allows users to configure the alarm tone and the event alert tone for the GXV3140. WEATHER UPDATE The GXV3140 also includes a weather updates application that provides users with the most up to date information on the weather forecast. Users may set the City (Zip code) to display the weather update for that particular city.
RSS NEWS The GXV3140 allows users to subscribe to different RSS feeds. The GXV3140 supports up to 3 customized feeds (as shown in the figure below). The user is able to subscribe to news that is relevant to the topic of interest. You can also configure the refresh time of the RSS feeds: INFO This screen displays the System, Network and Account information.
As shown in the figure above, users can view the Network Information: MAC address, Address Type, IP address, Subnet Mask, Gateway, DNS Server and NAT Type. The number and the status of the three SIP accounts can be viewed here. GXV3140 USER MANUAL Page 75 of 82 Grandstream Networks, Inc.
F3 softkey to save the new settings. UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140. Next, log in with the administrator username and password. Under Maintenance, select “Upgrade and provisioning”, enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP or HTTP.
Microsoft IIS web server. Note: When the GXV3140 boots up, it will send a TFTP or HTTP request to download the configuration file cfgxxxxxxxxxxxx”( “xxxxxxxxxxxx” is the MAC address of the phone). If it is a normal TFTP or HTTP upgrade, the following messages “TFTP Error from [IP ADRESS] requesting cfg000b82023dd4 : File does...
Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
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Down arrow twice to select the Factory Reset option. (Shown in the figure below) Step 4: Press the OK button, the phone will display a warning message. (Shown in the figure below) GXV3140 USER MANUAL Page 79 of 82 Grandstream Networks, Inc.
Step 1: Login to the system configuration page through a web browser and select “Maintenance”. From the menu on the left, select “Upgrade and Provisioning”. This will bring up the upgrade and provisioning page as shown in the figure below. GXV3140 USER MANUAL Page 80 of 82 Grandstream Networks, Inc.
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Step 2: At the bottom of the page, click on the “Reset” button for Factory reset. A dialog box will pop up (as shown in figure below) Click on OK to restore the phone to factory settings. GXV3140 USER MANUAL Page 81 of 82 Grandstream Networks, Inc.
GXV3140. If the user has only one multimedia phone, the user can choose to experience the multimedia features by dialing 0 to establish a video call with the preset extension on the server.
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