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62 electrolux guarantee/customer service
Guarantee/Customer Serv-
ice
Standard guarantee conditions
We, Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is
proved to be defective by reason only of
faulty workmanship or materials, we will, at
our option repair or replace the same FREE
OF CHARGE for labour, materials or car-
riage on condition that:
• The appliance has been correctly in-
stalled and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for nor-
mal domestic purposes only, and in ac-
cordance with the manufacturer's
instructions.
• The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not au-
thorised by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part re-
placed shall become the Company's
property.
• This guarantee is in addition to your
statutory and other legal rights.
Exclusions
• Damage or calls resulting from trans-
portation, improper use or neglect, the
replacement of any light bulbs or re-
movable parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed
or calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
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