Problem Solver - GE Monogram ZGG420LBPSS Owner's Manual

Questions?
PROBLEM
Use this
GRILL WON'T LIGHT
WHEN THE KNOB
problem
IS TURNED
solver!
BURNER FLAME IS
YELLOW OR ORANGE
IN CONJUNCTION
WITH THE ODOR
OF GAS
LOW HEAT WITH
CONTROL KNOB IN
THE HI POSITION
ROTISSERIE BURNER
WON'T LIGHT
THE GRILL BURNER
WILL NOT SIT LEVEL
INSIDE THE GRILL BOX
CONTINUOUS SPARKING • The valve is sticking. Turn the control valves to "OFF" and restart.
GRILL (FREE-STANDING
MODELS) IS DIFFICULT
TO MOVE OR HAS
SQUEAKY WHEELS
30
The Problem Solver
POSSIBLE CAUSE
• Check to see if other burners on the unit operate.
• Remove the grill grate and the heat diffuser, and observe the igniter tip.
You should see a spark jump across the tips of the igniter when the
knob is pushed in. If there is a spark, then check to ensure there is gas
supplied to the unit and the valve is open on the LP tank models.
• Use a match to light the burner. (See the To light the grill section).
• Visually check the electrode and wire while pushing in the appropriate
control knob. The only place a spark should appear is between the
electrode tips. If the electrode or wire leaks voltage, remove and replace.
• Purge the gas line of any air by opening the valves until the sound of
flowing gas is heard.
• Check the orifice and burner inlet for blockage.
• Inspect the igniter tip to make sure it is clean and free from debris.
Clean the area. Readjust for 1/4" gap between the electrode tips.
• Check the burner inlet for obstructions.
• Check the air shutter for proper adjustment.
(See the Installation Instructions).
• Placement of the grill or cooktop is important for proper burner
operation. Do not place the grill or cooktop in a dusty or windy area.
• Inspect the fuel hose to ensure it is not bent or kinked.
• Adequate gas supply may not be available. Check to make sure there
is gas in the LP tank (if included).
• If it is only one burner that appears low, the burner or burner orifice
may need cleaning.
• The air shutter may need adjustment.
• Preheat the grill for 15 minutes with the hood closed.
• Be sure to depress the control knob for 10 seconds to allow the safety
valve to engage.
• Check for a spark at the igniter.
• Use a match to light the burner.
• The burner may be upside down. Rotate the burner 180° and reinstall.
Make sure it is secure and level.
• The valve is between "OFF" and "LITE." Turn the valve to "LITE/HI" and
release or turn to "OFF " and release.
• Lubricate the axle (center of wheel) with a silicone spray or other
general-purpose lubricant. See the Wheels section in Care and
Cleaning.
Professional Outdoor Grills & Cooktops