TOC
3. While continuing to hold the Cartridge Button, switch on
power to the unit.
Continue to hold the Cartridge Button for five seconds. After
several more seconds, the robotics will undock and the arm will
lower. Power will shut off automatically once the robotics are in
transport position. If you have the cardboard spacer that was
shipped with the unit, replace the spacer inside the unit and
close the cover. If you don't have the cardboard spacer, secure
the arm and cartridges to the sides of the unit with tape and
close the cover.
G.
TECHNICAL SUPPORT
If you have difficulties in operating your Publisher, the
procedures in this manual and the software User's Guide
should, in most cases, solve the problem. If you still have
difficulty, contact the technical support number listed on the
insert included in the supply pack that came with your
Publisher.
Source
Primera Knowledge Base
PTPublisher Software Help files
SureThing Software Help files
Email Support
Phone Support
Maintenance and Troubleshooting
54
Location
www.primera.com/knowledgebase.html
Open the software. Click on the ? icon in the
upper right corner of any screen.
Open the software. Click on the Help
Menu - Contents
www.primera.com/contact_tech_support.cfm
763-475-6669 (Mon - Fri 8 a.m. - 6 p.m. CST)
INDEX