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When you contact your customer support representative please have the following information ready:
Prestige Model and serial number.
Warranty Information.
Date you received your Prestige.
Brief description of the problem and the steps you took to solve it.
Method
LOCATION
Worldwide
North America
Denmark
Malaysia
Norway
Sweden
Shanghai
Germany
Customer Support
e-mail – Support/Sales
Telephone/Fax
support@zyxel.com.tw
+886-3-578-3942
support@europe.zyxel.
com
sales@zyxel.com.tw
+886-3-578-2439
webmaster@zygate.co
+886-3-480-8163
m.tw
+886-3-499-3173
support@zyxel.com
+1-714-632-0882
800-255-4101
sales@zyxel.com
+1-714-632-0858
support@zyxel.dk
+45-3955-0700
sales@zyxel.dk
+45-3955-0707
support@zyxel.com.by
+603-795-44-688
sales@zyxel.com.my
+603-795-35-407
support@zyxel.no
+47-22-80-6180
sales@zyxel.no
+47-22-80-6181
support@zyxel.se
+46(0)-31-744-3810
sales@zyxel.se
+46(0)-31-744-3811
support@zyxel.cn
+86-21-58873264
sales@zyxel.cm
+86-21-58873316
support@zyxel.de
+49-2405-6909-0
0180-5213247
Tech Support
hotline
0180-5099935
RMA/Repair hotline
sales@zyxel.de
+49-2405-6909-99
Prestige 964 Cable Router with 802.11g Access Point
Customer Support
Web Site/FTP Site
www.zyxel.com
ZyXEL Communications
www.europe.zyxel.co
Corp., 6 Innovation Road II,
m
Science-Based Industrial Park,
HsinChu, Taiwan.
ftp.europe.zyxel.com
www.zygate.com.tw
ZyGATE Communications,
ftp.zygate.com.tw
Inc., 2F, No.48, Lung-Chin
Road, Lung-Tan, Taoyuan,
Taiwan.
www.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
ftp.zyxel.com
www.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
ftp.zyxel.dk
Denmark.
www.zyxel.com.my
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
www.zyxel.no
ZyXEL Communications A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
www.zyxel.se
ZyXEL Communications A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
ZyXEL(Shanghai)office
23/F,B Majesty Building
No.138 Pudong Avenue Pudong
Area, Shanghai, China
www.zyxel.de
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.
ftp.europe.zyxel.com
Regular Mail
vii
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