Troubleshooting - Univers by FTE U4103-U4104 User Manual

7

TROUBLESHOOTING

In case of problems with the receiver, and before further search, check first that ...
... the receiver's set up has been carried out accordingly to the instructions of this
manual and that the connections are accurate.
... the satellite antenna conforms to the requirements of the installation, is well
mounted and aligned.
Without these two requisites, the following troubleshooting guide cannot lead to success.
In the case that the problem persists, please refer to your authorized local dealer... He will
help you with pleasure!
The receiver's leds do not light up, and there is a malfunction ...
a) Is the power plug properly connected?
Check that there is a good contact and that the plug is firmly seated in its socket.
b) Is the main power switch on the receiver's back in the <On> position?
c) Is the socket / house protection functional?
Connect another device (for example, a radio) to the same socket and check it
works.
d) Is the power cord damaged?
Pull the power plug off the socket under the greatest caution !
Only a specialist may repair this damage !
There is no picture, no audio, or bad quality
a) Check that the combination between the receiver and the TV set and the satellite
antenna is correct. Check the connections to the TV set and to the satellite antenna
as well.
b) Is the satellite antenna optimally aligned?
The receiver shows, at the INFO menu, whether the signal level is weak or enough.
Please, refer also to the installation guide of your satellite antenna.
In the case you use DiSEqC switches, please check that the information in the
Installation Menu >Antenna Config correspond to the actual components.
If problems persist, please, ask a specialist.
c) Does it rain or snow very strongly?
If this happens, the satellite signals cannot easily reach your antenna.
Once the weather conditions become better, the reception level will be restored.
Please note that your reflector's size may not be appropriate for your area or for a
certain satellite.
Troubleshooting
57
English
Version 1.0 © UNIVERS