Nikon Super CoolScan 4000 ED User Manual page 80

If the Film Jams Inside the Adapter
If film jams inside the adapter, the following error messge will appear:
Follow the steps below to remove the film from the adapter.
• After clicking OK to release the adapter's locking mechanism, wait until the status LED glows
steadily and then remove the adapter from the scanner. Note that film may be protruding from
the rear of the adapter when it is removed; when removing the adapter, caution should be ob-
served to ensure that the film is not damaged through contact with the scanner's internal parts.
SA-21 Locking Mechanism
When not inserted in the scanner, the SA-21's locking mechanism is usually out of sight within the
adapter. A shock or blow may sometimes cause the locking mechanism to spring out from the sides of
the adapter. The adapter can nevertheless be inserted into the scanner normally.
Releasing the film adapter's lock mechanism following the instructions in the error message makes it
possible to remove the adapter from the scanner. Note, however, that film may be protruding from the rear
of the adapter; when removing the adapter, take care that the film does not catch on the scanner's internal
parts.
Do not reinsert the adapter immediately after removing it from the adapter slot, as this could result in
damage to any film that may be protruding from the rear of the adapter.
After removing the film as instructed on the following pages, check whether the film is suitable for use
in the SA-21 (the film may need to be modified before use; see "Scanning Short, Long, or Damaged Film
Strips, " below). If the film can be used in the SA-21, wait until the status LED is glowing steadily and re-
insert the film. If the film can not be scanned using the SA-21, you may still be able to scan it using the
FH-3 film holder with the MA-20 (S) slide-mount adapter. If there is no problem with the film, dust or
dirt inside the adapter may be interfering with scanning. See "Maintenance: Caring for Adapters" for
instructions on cleaning the SA-21.
72