Nikon Super CoolScan 4000 ED User Manual page 77

Problem
The status LED flashes rapidly
(scanner connected to comput-
er)
The quality of scanned images
is poor
Possible Cause
• A connection error or scanner hardware malfunction
has occurred
Turn the scanner and computer off and disconnect the
scanner from the computer. Wait five seconds, then turn
the scanner on again. If the status LED flashes rapidly, a
hardware malfunction has occurred. Contact your retailer
or Nikon service representative for advice. If the status
LED blinks slowly at first and then glows steadily, turn the
scanner off and reconnect it to your computer, then start
your computer and turn the scanner on. If the status LED
flashes rapidly after the scanner is reconnected and turned
on, there may be a problem with the interface between
the scanner and the computer. Try the following measures
to resolve the problem:
• Disconnect all other devices that use same interface
as the scanner
• Re-install Nikon Scan
• Update the device drivers for the USB or IEEE 1394/
Firewire interface (Windows only)
• Update the device drivers for your scanner (Windows
only)
• The film is not properly inserted
Eject and re-insert film.
• The film was moved during scanning or scanner was
subjected to shock or vibration
Do not use the scanner where it will be subject to shock
or vibration. Failure to observe this precaution could re-
sult in malfunction.
• Settings are improperly adjusted in Nikon Scan
Refer to the Nikon Scan 3 Reference Manual for informa-
tion on adjusting scanner settings, or try resetting scanner
settings to factory defaults.
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