Contents Of This Guide; Contacting Technical Support; Related Documentation - McAfee IIP-M80K-ISAA - Network Security Platform M-8000 Product Manual

McAfee® IntruShield® IPS 4.1
M-8000 Sensor Product Guide

Contents of this guide

This guide is organized as follows:

Contacting Technical Support

If you have any questions, contact McAfee for assistance:
Online
Contact McAfee Technical Support http://mysupport.mcafee.com.
Registered customers can obtain up-to-date documentation, technical bulletins, and
quick tips on McAfee's 24x7 comprehensive KnowledgeBase. In addition, customers
can also resolve technical issues with the online case submit, software downloads,
and signature updates.
Phone
Technical Support is available 7:00 A.M. to 5:00 P.M. PST Monday-Friday. Extended
24x7 Technical Support is available for customers with Gold or Platinum service
contracts. Global phone contact numbers can be found at McAfee Contact
Information http://www.mcafee.com/us/about/contact/index.html page.
Note:
your system when opening a ticket with Technical Support. You will be provided
with a user name and password for the online case submission.

Related documentation

For information to assist you in hardware setup, installation, and configuration, see
the following related documents:
•
Chapter 1: Overview describes the features and port configurations of the M-
8000 sensor, including descriptions of the front panel LEDs.
•
Chapter 2: Before You Install contains system specifications, and the safety
and usage requirements for the sensors.
•
Chapter 3: Setting up an M-6050 describes the preliminary steps you must
follow prior to configuring the sensor.
•
Chapter 4: Attaching Cables to the M-8000 Sensor describes how to attach
network, monitoring, configuration, and response cables to the sensor, and
how to cable the sensor to operate in various operating modes.
•
Chapter 5: Troubleshooting provides basic information to help you assess
possible installation problems that could occur.
•
Appendix A: Sensor Technical Specifications provides a physical description
(such as dimensions) as well as operating and environmental requirements.
McAfee requires that you provide your GRANT ID and the serial number of
•
Sensor Configuration—using the Manager
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Contents of this guide