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ADTRAN Quintum Tenor AS Installation Manual

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NetVanta Unified Communications Technical Note
___________________________________________________________________________________
Installing and Configuring the Quintum
Tenor AS Gateway
Introduction
The Quintum Tenor AS is a 2-4 port analog gateway used in NetVanta Unified Communications Server
installations to provide a gateway between internal (SIP) phone calls and the outside phone network
(PSTN). Voice communications from an internal phone have voice over IP (VoIP) signals converted into
traditional analog voice, which is transmitted over the PSTN.
A gateway works in conjunction with the UC server's SIP Proxy and SIP. All telephony services are
provided through the mutual cooperation of SIP gateways, SIP telephones, SIP proxy and the Core
Application Service.
The following diagram illustrates the UC server's SIP architecture and its relationship with other
components in a typical customer network.
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Summary of Contents for ADTRAN Quintum Tenor AS

  • Page 1 Tenor AS Gateway Introduction The Quintum Tenor AS is a 2-4 port analog gateway used in NetVanta Unified Communications Server installations to provide a gateway between internal (SIP) phone calls and the outside phone network (PSTN). Voice communications from an internal phone have voice over IP (VoIP) signals converted into traditional analog voice, which is transmitted over the PSTN.

  • Page 2: Supported Features

    Supported Features Feature Name Supported  Accept Incoming Calls  Accept Outgoing Calls  Trunk-to-trunk connect  Calling Party Name  Calling Party Number  Answer Supervision  Disconnect detection  DTMF Tone Support (RFC2833 Compliant)  Conferencing with SIP Endpoints ...

  • Page 3: Overview Of Procedure

    By default, the gateway is configured to use an IP address assigned by DHCP. The gateway can also be configured to use a static IP address. For routing calls out from the UC server, the Quintum Tenor AS must have an IP address that does not change.

  • Page 4: Initial Configuration

    Initial Configuration Installing Tenor Configuration Manager To begin configuration of the Quintum gateway, you must first install the Tenor Configuration Manager. You can either get it from the CD included with the gateway or at the Quintum support website (http://www.quintum.com/support). After you have installed and run the Tenor Configuration Manager, the following screen appears.
  • Page 5 To add the gateway manually 1. Select Add. The following screen appears. 2. Enter the IP Address of the gateway. 3. Enter admin as the username and password. 4. Select OK. 5. Select Connect on the Address Book screen. Running the Configuration Wizard After you connect, a wizard opens to set up the initial configuration of the gateway.
  • Page 6 2. On the screen below, you have the option to choose how your gateway obtains its IP Address and network settings. A static IP address is recommended for a gateway. 3. You can specify whether you want to obtain DNS server addresses automatically or if you want to manually configure them.
  • Page 7 4. The first task is complete. Select Next to continue. 5. The Dial Plan Configuration screen allows you to set up the dialing plan. Choose None from the Dial Plan Country list. Currently the dial plan rules do not work and will result in outgoing calls not working.
  • Page 8 6. On the Phone Port Configuration screen, choose the method for Disconnect Generation and Caller ID Generation. These settings depend on your carrier and location. When finished, select Next to continue. 7. On the Phone Port Configuration screen, you can map DID numbers to individual channels on the gateway.
  • Page 9 8. On the Multipath Configuration screen, you can choose for all calls to automatically pass through between the phone side and lines. You do not need to enable Pass Through calls, so you can select 9. On the Add Bypass Number screen, select Done, and then select Next.
  • Page 10 10. On the Line Port Configuration screen, choose the method for Disconnect Detection and Caller ID Detection. These settings depend on your carrier and location. Select Next to continue. 11. On the VoIP Routing Configuration screen, for integration with the UC server, choose SIP only. Select Next to continue.
  • Page 11 12. In the SIP Server Information section, change the Primary SIP Server to the IP address of your UC server. When finished, select Next to continue. 13. In the Add SIP User Information section, the wizard requires you to enter a User ID and Password. Enter 9999 for both fields.
  • Page 12 14. In the Idle Channel Configuration screen, select Yes if you are not using the maximum number of phone ports on your gateway. Select Next to continue. 15. If you selected Yes on the previous screen, you will be presented with the screen below. Clear the checkboxes of the ports that are not used.
  • Page 13 16. In the Idle Channel Configuration screen, select Yes if you are not using the maximum number of PSTN ports on your gateway. Select Next to continue. 17. If you selected Yes on the previous screen, you will be presented with the screen below. Clear the checkboxes of the ports that are not used.
  • Page 14 18. On the Configuration Summary screen, check the settings to make sure everything is correct. You can go back and make changes if necessary. When finished, select Accept to continue.
  • Page 15 19. After the initial configuration is done, reboot the Quintum gateway and navigate to the Line Port Configuration tab.On that tab, you can set up numbers that are allowed go through to the PSTN from the SIP side. A hopoff number would usually contain the first few digits of a PSTN number based on your location.
  • Page 16 20. Select the Advanced Explore tab, and navigate to VoIP Configuration > Voice Codecs > Voice Codec-1. Set Voice Codec to G.711 Mu-law 64 kb. Select Confirm/OK.
  • Page 17 21. Navigate to Circuit Configuration > Trunk Circuit Routing Groups > Trunk Circuit Routing Group-line. Under the Advanced tab and in the Forced Routing Number box, enter the auto- attendant identity. Typically, this is set to 10000. 22. Under the Trunk ID/Caller ID tab and in the Trunk ID Delivery list, choose Calling Party Number.
  • Page 18 23. Navigate to VoIP Configuration > SIP Signaling Groups > SIP Signaling Group-1. Under the Advanced tab, make sure that Nortel is selected in the SIP Info Format list. 24. Navigate to VoIP Configuration > IP Routing Groups > IP Routing Group-default. Under the ANI tab and in the Relay Calling Name list, choose Relay CNAM in Invite.
  • Page 19 25. To complete the changes, select Confirm/OK and then select the submit changes button. Enabling CNG Tone Detection for Faxing By default, a Quintum gateway will not detect CNG tones used for faxing unless the call is directed at a fax service.

  • Page 20: Configuring The Dial Plan

    4. On the following page, enter a descriptive name and enter 10000 for the address (assuming a standard configuration). Make sure that Default Trunk Service is the selected service. Adding a SIP Gateway 1. Select Gateways. 2. Right-click the right panel and select New Gateway. 3.
  • Page 21 NetVanta Unified Communications Server Administrator Guide, available online at http://kb.adtran.com, for the correct use of regular expressions in the toll restrictions to enforce corporate dialing policy. It is explained in detail in the “Routing and Restricting Calls > Allowing and Restricting Long Distance and Other Calls...
  • Page 22 Glossary of Features Accept Incoming Calls This feature allows the gateway to answer an incoming call from the PSTN. The gateway then makes a SIP call to extension 10000. Accept Outgoing Calls An outgoing SIP call from the UC server results in an outgoing PSTN call. Active Message Delivery The gateway must support the UC server calling out to the PSTN to deliver voice messages.
  • Page 23 Outgoing Fax Support The UC server supports the transmission of faxes to standard fax machines. The gateway must support T.38 fax transport to provide this capability. Paging Notification The gateway must support the UC server calling out to the PSTN to deliver pages. System Music on Hold Support The UC server supports music on hold.