Kenmore 795.6800 Series Use & Care Manual page 32

TROUBLESHOOTING GUIDE
Problem
Doors will not close
completely.
Frost or ice crystals
on frozen food.
Ice has bad taste or
odor.
There is water in the
defrost drain pan.
Possible Causes
The refrigerator is not level.
Food packages are blocking the door open.
The ice bin, crisper cover, pans, shelves, door
bins or baskets are out of position.
The gaskets are sticking.
The refrigerator wobbles or seems unstable.
The doors were removed during product
installation and not properly replaced.
The door is not closing properly.
The door is opened often.
The icemaker was recently installed.
The ice has been stored for too long.
The food has not been wrapped tightly in
either compartment.
The water supply contains minerals such as
sulfur.
The interior of the refrigerator needs cleaning. See Care and Cleaning section for more
The ice storage bin needs cleaning.
The refrigerator is defrosting.
It is more humid than normal.
See the Leveling and Door Alignment section.
Rearrange food containers to clear door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator
section for more information.
Clean gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Level the refrigerator. Refer to the Leveling
and Door Alignment for more information.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section, or call a qualified
technician.
See "Doors will not close completely" in the
Troubleshooting section.
When the door is opened, warm, humid air is
allowed in the freezer, resulting in frost.
Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Throw away old ice and make a new supply.
Rewrap foods since odors may migrate to the
ice if food is not wrapped properly.
A water filter may need to be installed to
eliminate taste and odor problems.
information.
Empty and wash bin. Discard old cubes.
The water will evaporate. It is normal for
water to drip into the defrost pan.
Expect that the water in the defrost pan will
take longer to evaporate. This is normal when
it is hot or humid.
32
Solutions