Call Parking And Pickup; Call Park & Retrieve; Call Pickup; Direct Call Pickup - Polycom SoundStation IP 3000 User Manual

Call Park & Retrieve
Call Park allows you to place a call in
a "holding pattern" and make it available
for others to pick up from any telephone
on the system. You can use the internal
paging feature, the external paging feature,
or both, to announce the call to all users
and the recipient can retrieve the call by
entering the Call Park extension given
during the announcement.
When parking a call, you assign it a
3-digit Call Park Extension which is
used to retrieve it.
Note: Call Park extensions are
defined by your administrator.

Call Pickup

Call Pickup allows you to retrieve a call
that is ringing on another telephone.
You can retrieve a call ringing on another
telephone only if both that user and you are
members of the same Call Pickup group, or
if that user is a member of a Call Pickup
group that allows "non-member pickup."
Directed Call Pickup
To retrieve a call ringing on another user's
telephone:
Press the Phone key.
1
Press the Feature soft key followed
2
by 4-5-5 and the user's extension.
The call will redirected to your phone.
Or, press the Menu key, scroll and
select Call Pickup.

Call Parking and Pickup

To Park a Call
While you are on a call, press the
1
Feature soft key, followed by 4-4-4.
Or, press the Menu key, scroll and
select Call Park.
Use the key pad to enter a
2
Call Park extension.
If you select a Call Park extension that is
already in use, the display panel displays
Park Cancelled and the call rings back to
your telephone. You can try another Call
Park extension.
To Retrieve a Parked Call
Press the Phone key.
1
Dial the Call Park extension
2
assigned to the call.
There Are Two Types
of Call Pickup
Directed Call Pickup — Retrieves a call
ringing to a specific telephone.
Group Call Pickup — Retrieves a call
ringing to any one of a group of
telephones.
Group Call Pickup
To retrieve a call ringing on group
members' telephones :
Press the Phone key.
1
Press the Feature soft key followed
2
by 4-5-6 and the Group number.
Or, press the Menu key, scroll
and select Call Pickup.
The call will be redirected to your phone.
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