Additional Information; Troubleshooting; Understanding Error Messages - Pioneer DEH-P800BT Operation Manual

Appendix

Additional Information

Troubleshooting

iPod
Symptom Cause
iPod doesn't Cables are incor-
operate cor- rectly connected.
rectly.
Bluetooth audio/telephone
Symptom Cause
The audio of A Bluetooth-con-
the Bluetooth nected cellular
audio source is phone is cur-
not played rently in a phone
back. call.
A Bluetooth-con-
nected cellular
phone is cur-
rently in opera-
tion.
A call was made
with a Bluetooth-
connected cellu-
lar phone and
then immediately
terminated. As a
result, communi-
cation between
this unit and the
cellular phone
was not termi-
nated properly.
Understanding error
messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to have the
error message recorded.
Built-in CD Player
Message Cause
ERROR-11, 12, Dirty disc
17, 30
66
En
Action
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Action
The audio will be
played back when
the call is com-
pleted.
Do not operate the
cellular phone at
this time.
Reconnect the
Bluetooth connec-
tion between this
unit and the cellu-
lar phone.
Action
Clean disc.
Scratched disc
ERROR-11, 12,
17, 30
ERROR-10, 11,
Electrical or me-
12, 15, 17, 30,
chanical
A0
ERROR-15 The inserted disc
does not contain
any data
ERROR-22, 23
The CD format
cannot be played
back
No Audio The inserted disc
does not contain
any files that can
be played back
PROTECT All the files on
the inserted disc
are secured by
DRM
TRK SKIPPED
The inserted disc
contains WMA
files that are pro-
tected by DRM
iPod
Message Cause
ERROR-11
Communication
failure
ERROR-21 Old version of
iPod
ERROR-30
iPod failure
ERROR-A0
iPod is not
charged but op-
erates correctly
Replace disc.
Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.
Replace disc.
Replace disc.
Replace disc.
Replace disc.
Replace disc.
Action
Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.
Update the iPod
version.
Reset the iPod.
Check if the con-
nection cable for
iPod shorted out
(e.g., not caught in
metal objects).
After checking,
turn the ignition
switch OFF and
back ON or discon-
nect the iPod and
connect again.