Microtek ScanMaker i800 Plus Start Here Manual page 9

Problems?
The LEDs on the button panel indicate the status of the scanner.
Orange
Green
LED LED
On - Ready to scan
Flashing - Scanning
Sleep - Power saving
Off - Scanner is off
First, make sure that you have followed installation steps 1 through 4. If your problem is listed here,
try the suggested solution.
1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a power source.
2. The "Add/Remove Hardware Wizard" appears on your screen.
Click the "Cancel" button and close the Control Panel. Disconnect the USB cable from the back
of your computer, and refer to the installation instructions in this guide or in the ScanMaker i800
Plus Supplement.
3. When trying to scan, an error message appears on your screen that reads, "Can't Find Scanners".
Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged in to a power source (see
Step 4).
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
4. After clicking "Scan," a blank screen appears.
Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
5. Having trouble scanning negatives or slides?
Make sure the scanner lid (TMA) is properly installed, with its connector securely connected to
the scanner's 15-pin accessory port.
Make sure you place the EZ-Lock Film Holder properly on the scan bed. Do not block the
calibration area (as indicated in the "Using the TMA" section).
From the ScanWizard EZ - Professional Mode, go to the Preview window, then click the Scan
Material button to select either the Positive or Negative Film option.
From the ScanPotter, go to the Scanner Settings column, then click the Scan Source drop-down
menu to select either the Positive Film or Negative Film option.
Uninstall and reinstall the ScanWizard EZ or ScanPotter software.
9
LEDs