Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.
This guide is for the person who is responsible for installing, configuring, and maintaining the SR31T Tethered Scanner. This guide provides you with information about the features of the SR31T Tethered Scanner and how to install, configure, operate, maintain and troubleshoot it. Related Documents The Intermec web site at www.intermec.com...
Introducing the SR31T Tethered Scanner This chapter provides an overview of the SR31T Tethered Scanner. This chapter covers these topics: • What is the SR31T Tethered Scanner • Supported Interfaces • Powering the SR31T • Connecting the Interface Cable •...
Chapter 1 — Introducing the SR31T Tethered Scanner What is the SR31T Tethered Scanner The SR31T Tethered Scanner is a durable general purpose handheld scanner. The SR31T is lightweight, ergonomically designed, and it interfaces easily with Intermec computers and other host computers.
MODEL, XXXXXXXX MFD, : YYYYMMDD SR31T Model Type: The model type of your SR31T is indicated in the first part of the configuration number. In this illustration, the model type is SR31T1D- Sxxx for standard 1D imager. Supported Interfaces The SR31T supports the following interfaces: •...
If your cable is electrically supplied by the host or an external power supply, the SR31T will beep and vibrate and the blue Intermec-Ready- to-Work indicator™ LED will come on (default settings).
Chapter 1 — Introducing the SR31T Tethered Scanner Removing the Interface Cable To remove the cable: 1 Push the cable firmly into the scanner to make removal easier. 2 Push and hold the cable release button and keep it pushed in while you pull the cable from the scanner (pull on the cable grip, not on the cable itself).
There are several different accessories available. Here you will find a list of required and optional accessories. Required Accessories You will need one or more cables for your SR31T, some cables require the use of a power supply and a power cord. SR31T Cable List...
Chapter 1 — Introducing the SR31T Tethered Scanner Optional Accessories The following accessories are optional. SR31T Optional Accessories Stands for Hands-Free Scanning Part Number SR31 Desktop Adjustable Stand - Dark SR31-STA-xxxx (General Purpose) SR31 Desktop Adjustable Stand - White SR31-STA-Hxxx (Healthcare) SR31 Flexible Stand - Dark...
Chapter 1 — Introducing the SR31T Tethered Scanner Flexible Stand The flexible stand is a rugged adjustable stand suitable for industrial applications. SR31 Flexible Stand: P/N SR31-FLX-xxxx SR31T Tethered Scanner User’s Guide...
Scanning with the SR31T Tethered Scanner This chapter explains how to scan bar codes and includes the following sections: • Understanding the Lights • Understanding the Beeps and Vibrate Alert • Scanning Bar Codes...
EasySet scanner setup software to disable the light or choose another color: • in EasySet, select the SR31T product and change the settings in Operating settings >Beeps / LEDs >Ready-to-Work LED Configuring Your Scanner with EasySet in Chapter 4 for details on how to use EasySet.
Chapter 2 — Scanning with the SR31T Tethered Scanner Status Light The status light on the SR31T flashes green or red depending on the status of the scanner. Default Status Light Description Light State What it Means Series of green...
Rescuing the SR31T in Chapter 5). Using Vibrate Alert You can configure the SR31T to vibrate when it successfully decodes a bar code. This feature can be useful in these situations: • You are in a noisy environment, such as a busy warehouse, where it can be difficult to hear the beeps.
Note: You can use the EasySet scanner setup software to change the default vibrate alert settings (activation, duration): • in EasySet, select the SR31T product and change the settings in Operating settings > Beeps / LEDs > Vibrate alert Configuring Your Scanner with EasySet in Chapter 4 for details on how to use EasySet.
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EasySet. To scan with an SR31T 1D imager model 1 Point the SR31T at the bar code and hold the SR31T at a slight angle 15 to 25 cm (6 to 10 in) from the label.
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SR31T model you are using. To scan with an SR31T 2D imager model (2D or HP) 1 Point the scanner at the bar code and hold the SR31T steady a few inches from the label. 2 Pull the trigger and use the laser framing or aiming beam to position the imager over the bar code or area to capture.
• the wrong bar code By default, when the SR31T successfully reads a bar code, it beeps once, the status light briefly turns green, and the scanner beam turns off. If Vibrate Alert is enabled, the scanner briefly vibrates.
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Chapter 2 — Scanning with the SR31T Tethered Scanner Autostand for the SR31T1D When using the 1D model, Autostand is a mix of Level and Flashing triggering modes. When in Level mode you simply pull the trigger to scan a bar code (handheld scanning). After a period of inactivity the scanner switches to Flashing mode (configurable timeout).
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Chapter 2 — Scanning with the SR31T Tethered Scanner SR31T Tethered Scanner User’s Guide...
SR31T Interfaces This chapter explains the different interfaces available with the SR31T: • USB Interface • RS-232 Interface • Keyboard Wedge Y-Cable Interface • Wand Emulation...
Chapter 3 — SR31T Interfaces USB Interface The SR31T can be connected to a USB host using a USB cable. The SR31T is USB 2.0 compliant. Power is provided either by the host or by an external power supply connected to the USB cable. See the...
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USB devices. Otherwise use a powered USB cable. 4 If necessary, use the configuration bar codes in the next section to configure your SR31T for an International keyboard. The default keyboard is North America. SR31T Tethered Scanner User’s Guide...
Configuring the SR31T Scanner. International Keyboard By default the SR31T uses a North American keyboard layout. Use these configuration bar codes to select the keyboard for your country. Additional keyboards are available with the EasySet scanner setup software (see Configuring Your Scanner with EasySet...
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Chapter 3 — SR31T Interfaces Swedish Windows UK English Windows Japanese Windows Brazilian Portuguese Windows Czech Republic Windows Slovakian Windows Hungarian 101-Key SR31T Tethered Scanner User’s Guide...
Chapter 3 — SR31T Interfaces USB Cable Mode By default the USB cable mode is set to Keyboard HID. However you can also set up your scanner to use the following USB cable modes: • HID POS • IBM POS Hand Held •...
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1 Go to the Intermec Knowledge Central page. 2 In the search box type “SR31T USB driver” and click Search. 3 Download the driver installation package (choose the package that is compatible with your PC operating system if applicable). 4 Follow the installation procedure provided with the driver package on the Knowledge Central web page.
Chapter 3 — SR31T Interfaces RS-232 Interface The SR31T can be connected to a host using one of the RS-232 cables. Power is provided by the external power supply connected to the RS- 232 cable. See the Accessories page in Chapter 1 for a list of part numbers for the different RS-232 cables available.
Chapter 3 — SR31T Interfaces 5 If necessary, use the configuration bar codes in the next section to configure your SR31T serial parameters to match the PC. The default serial parameters for the SR31T are: Serial Parameter Default Setting Baud rate...
Chapter 3 — SR31T Interfaces Keyboard Wedge Y-Cable Interface The SR31T can be connected to a host using a keyboard wedge Y- cable. Power is provided either by the host or by the external power supply connected to the cable. See the...
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Y-cable and an AC power outlet. 4 Turn on your host device. The scanner beeps twice. 5 If necessary, configure your SR31T for an international keyboard (see the International Keyboard section in this chapter). The default keyboard is North America.
Chapter 3 — SR31T Interfaces Wand Emulation The SR31T can be connected to a host using a wand emulation cable. See the “SR31T Cable List” on page 6 for a list of part numbers for the different cables. The type of cable depends on the host device or intermec computer your are using.
Configuring the SR31T Scanner This chapter provides some basic configuration bar codes and information on how to configure the SR31T using the EasySet scanner setup software. This chapter includes: • Basic Setup with Configuration Bar Codes • Hands-Free Scanning •...
Chapter 4 — Configuring the SR31T Scanner Basic Setup with Configuration Bar Codes This chapter provides you with configuration bar codes for a basic setup. For more configuration options, use EasySet (see Configuring Your Scanner with EasySet in this chapter).
Chapter 4 — Configuring the SR31T Scanner Hands-Free Scanning For hands-free scanning, activate Autostand triggering mode by scanning this configuration bar code: Autostand Triggering Mode Optimizing Decoding Use the following barcodes to optimize your scanner reading performance. Note: These configuration bar codes are only for use with 2D models (SR31T2D, SR31THP).
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Chapter 4 — Configuring the SR31T Scanner There are 4 predefined imager settings for: • 1D bar codes only • 1D and 2D bar codes • 1D and 2D bar codes in a bright environment • 1D and 2D bar codes with a reflective surface (shiny labels and cell...
Chapter 4 — Configuring the SR31T Scanner Configuring Your Scanner with EasySet You can use EasySet, the Intermec scanner setup software, to set up your product in two ways: • Online setup—send configuration commands from EasySet directly to the product.
Chapter 4 — Configuring the SR31T Scanner check mark or blue text. Open the folders in EasySet to find the configuration commands needed. Double-click each command to send it to the scanner. Note: The scanner does not beep when you send configuration commands online from EasySet.
Troubleshooting and Maintaining the SR31T Use this chapter to solve problems you may have while using the SR31T. This chapter contains these topics: • Troubleshooting the SR31T • Calling Product Support • Upgrading the SR31T firmware • Maintaining the SR31T...
Chapter 5 — Troubleshooting and Maintaining the SR31T Troubleshooting the SR31T Problems and Possible Solutions If you have problems using your SR31T, use this section to try to find a solution. If you cannot solve your problem, contact your Intermec Product Support representative (see...
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• Make sure the bar code you are trying to scan is not poorly printed or too small. Scan a known good bar code to make sure that the SR31T is working correctly. For more information, see Scanning Bar Codes Chapter 2.
Chapter 5 — Troubleshooting and Maintaining the SR31T Rescuing the SR31T You can rescue your SR31T if you cannot configure it anymore because it is in a locked configuration. This can happen if you inadvertently disabled the trigger for example.
Outside the U.S.A. and Canada, contact your local Intermec representative. For help, go to www.intermec.com > About Us > Contact Us. Before you call Intermec Product Support, make sure you have the following information for your SR31T product: • configuration number (“CN” on the product label) •...
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Chapter 5 — Troubleshooting and Maintaining the SR31T Using EasySet to display the current version information This method is applicable for the following interfaces: • RS-232 • USB Virtual Com • USB Keyboard HID 1 Follow the procedure for online setup with EasySet (see Configuring Your Scanner with EasySet in Chapter 4).
Chapter 5 — Troubleshooting and Maintaining the SR31T Upgrading the SR31T firmware You may need to upgrade the SR31T firmware if there is an update that incorporates changes to a feature or adds functionality to the scanner. When you upgrade your scanner, the current settings are erased and replaced with the default settings.
Use EasySet and WinFlash to upgrade your SR31T firmware 1 Connect your SR31T to a host PC with the appropriate cable. 2 Start the latest version of EasySet and select the SR31T product (Product >...
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Chapter 5 — Troubleshooting and Maintaining the SR31T 5 Select your scanner model and click OK. 6 Select the cable type you are using for the firmware upgrade and click Next. SR31T Tethered Scanner User’s Guide...
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Chapter 5 — Troubleshooting and Maintaining the SR31T 7 Click Browse to the find the correct firmware upgrade file (.bin) you downloaded for your product model and click Next. 8 USB cables only: Scan the Firmware upgrade bar code that appears on the screen and click OK.
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Chapter 5 — Troubleshooting and Maintaining the SR31T . . . and click Next. 10 Click Start download. 11 RS-232 cables only: Scan the Firmware upgrade bar code that appears on the screen and click OK. SR31T Tethered Scanner User’s Guide...
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Chapter 5 — Troubleshooting and Maintaining the SR31T If you can’t read the code on the screen, print out and read the code on this page. 12 When the firmware upgrade is complete, the scanner emits a “success” beep sequence and an “Operation successful” message is displayed in the Download progress window.
Cleaning the SR31T Clean the scanner window as often as needed for the environment in which you are using the SR31T. To clean the scanner window, you can use soapy water or isopropyl alcohol. To clean the scanner window 1 Dip a clean towel or rag in soapy water or isopropyl alcohol and wring out the excess.
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Chapter 5 — Troubleshooting and Maintaining the SR31T SR31T Tethered Scanner User’s Guide...
Specifications and Reading Distances This appendix contains the technical specifications and reading distances for the different SR31T scanner models: • Specifications • Reading Distances...
Chapter A — Specifications and Reading Distances Specifications Use this section to find technical information about the SR31T scanner models. Physical Dimensions Length 10.7 cm (4.2 in) Height 16.8 cm (6.6 in) Width 6.8 cm (2.7 in) Weight 195 g (6.9 oz) Electrical Specifications x 5V, 1.7 A...
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8G, from 10Hz to 500Hz, 2hr/axis, 3 axes Tumble test 2000 tumbles at 1m height Drop resistance 26 drops from 1.83 m (6 ft.) to concrete floor Environmental rating IP53 Ambient light 0 to 100 000 lux SR31T Tethered Scanner User’s Guide...
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EAN/UPC Plessey GS1 Composite (linear only) Standard 2 of 5 GS1 DataBar Expanded Telepen GS1 DataBar Limited Bar Code Symbologies for 2D Models (SR31T2D, SR31THP) Australian Post Infomail Aztec Intelligent mail Interleaved 2 of 5 SR31T Tethered Scanner User’s Guide...
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Data Matrix Planet Dutch Post Plessey EAN/UPC Postnet GS1 Composite QR Code GS1 DataBar Expanded Standard 2 of 5 GS1 DataBar Limited Sweden Post GS1 DataBar Omni-Directional Telepen GS1 DataBar Stacked TLC 39 Han Xin Code SR31T Tethered Scanner User’s Guide...
Values shown are for typical distances measured from the front end of the scanner bezel in an office environment (200 lux) with extended reading range activated. Note: Minimum distances depend on the number of characters encoded in the bar code. SR31T Tethered Scanner User’s Guide...
0.25 mm (10 mils) 3.5 cm (1.38 in) 31 cm (12.20 in) 1 mm (40 mils) 8.5 cm (3.35 in) 86 cm (33.86 in) EAN/UPC 0.33 mm (13 mils) 3.2 cm (1.26 in) 31.5 cm (12.40 in) SR31T Tethered Scanner User’s Guide...
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