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You can run a Connectivity or IP Check test to troubleshoot connectivity issues to a website URL or
IP address.
Access from the left navigation menu:
Troubleshooting > Diagnostic Tools
Test Connectivity Results tests your Internet connection. Input any valid URL, such as
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www.xfinity.com, in the Destination Address field. If there is no connectivity or the URL is
invalid, then the test will fail.
Check for IP Address Results determines if an IP address is accessible.
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Wireless Gateway User Guide
Fig. 1
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