Before You Call For Service - GE 165D4700P390 Owner's Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.
Error Messages Possible Causes
START/RESET status You have pressed the
indicator light flashing START/RESET pad while the
dishwasher is running. This will
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Power to the dishwasher was
turned off while a cycle was
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining water
inside.
Dishwasher BEEPS This is a reminder that your
once every 15 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Beeping at the end This is normal. The dishwasher
of the cycle will beep twice at the end of
the cycle.
Problem Possible Causes
Dishes and flatware Low inlet water temperature
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
Air gap or disposer is clogged
Improper rack loading
No air gap or high drain loop
Spots and filming Extremely hard water
on glasses and
Low inlet water temperature
flatware
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
18
What To Do
• Press the START/RESET pad only one time to start the dishwasher. When the
dishwasher is running, only press the START/RESET pad if you wish to cancel
(reset) the cycle.
• The light will stop flashing after the dishwasher drains out the water. A new
cycle will start automatically when the drain ends.
• Close and latch the door after opening it mid-cycle. Beeping will stop and
dishwasher will complete cycle.
• To turn off the double beep indicator (or re-activate it if it was previously
turned off), press the HEATED DRY pad 5 times within 3 seconds. A triple
beep will sound to indicate the end-of-cycle beep option has been turned
on or off.
What To Do
• Make sure inlet water temperature is correct (see page 8). Turn on the hot
water faucet nearest the dishwasher; let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This ensures
the entering water is hot.
• Try not to use the dishwasher when hot water is being used elsewhere
in the house; for example, when doing laundry or when a family member
is using the shower.
until pressure is normal before using your dishwasher.
• Try not to use the dishwasher when hot water is being used elsewhere
in the house; for example, when doing laundry or when a family member
is using the shower.
• Clean the air gap or flush the disposer.
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
• Use Cascade Crystal Clear ®
prevent new film buildup.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• If water is extremely hard, a softener may be required.
rinse agents to remove spots and