HP StoreEasy 1000 Specification page 32

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
Basic Care-Minimum
recommended support
Remote
Support Automation
For more information
Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits
per year
Support Plus 24- Plus, 10 credits per year
Additional options - 10 HP Proactive Select credits per year
HP Insight Remote Support-Available at no additional cost to all warranty, HP Care Pack Service and
service agreement customers, uses proven technology to deliver secure, reliable 24x7 remote monitoring,
diagnosis and problem resolution.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-4676ENW.pdf
http://h18004.www1.hp.com/products/servers/management/insight-remote-support/overview.html
www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
www.hp.com/go/lookuptool
DA - 14434 North America — Version 9 — October 4, 2013
HP StoreEasy 1000 Storage
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