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Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should contact your vendor. If you cannot contact your vendor, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following information ready when you contact an office.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp.,
6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free
from any defects in materials or workmanship for a period of up to two years
from the date of purchase. During the warranty period, and upon proof of
purchase, should the product have indications of failure due to faulty
workmanship and/or materials, ZyXEL will, at its discretion, repair or replace
the defective products or components without charge for either parts or labor,
and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a
new or re-manufactured functionally equivalent product of equal or higher
value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive
remedy of the purchaser. This warranty is in lieu of all other warranties, express
or implied, including any implied warranty of merchantability or fitness for a
particular use or purpose. ZyXEL shall in no event be held liable for indirect or
consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your
Return Material Authorization number (RMA). Products must be returned
Postage Prepaid. It is recommended that the unit be insured when shipped.
P-870M-Ix v2 Series User's Guide
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