General Malfunctions - Bosch VideoJet X10 SN Installation And Operating Manual

104 en | Appendix
8.2

General Malfunctions

Malfunction
No connection between
the unit and terminal
program.
No image transmission to
remote station.
No connection
established, no image
transmission.
No audio transmission to
remote station.
DOC | V4.0 | 2009.06
Possible causes
Incorrect cable connections.
The computer's serial interface
is not connected.
Interface parameters do not
match.
Camera error.
Faulty cable connections.
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission within
the LAN.
The maximum number of
connections has been reached.
Hardware fault.
Faulty cable connections.
Incorrect configuration.
The audio voice connection is
already in use by another
receiver.
Installation and Operating Manual
VideoJet X10 SN
Recommended solution
Check all cables, plugs,
contacts, terminals and
connections.
Check the other serial interface.
If necessary select a different
interface and make sure that the
computer's interface parameters
match those of the unit. Try the
following standard parameters:
19,200 baud, 8 data bits, no
parity, 1 stop bit. Next,
disconnect the unit from the
power supply and reconnect it
again after a few seconds.
Connect local monitor to the
camera and check the camera
function.
Check all cables, plugs, contacts
and connections.
Check all configuration
parameters.
Check all cables, plugs, contacts
and connections.
Check the IP addresses
(terminal program).
Check the data transmission
with ping.
Wait until there is a free
connection and then call the
sender again.
Check that all connected audio
units are operating correctly.
Check all cables, plugs, contacts
and connections.
Check audio parameters on the
Audio configuration and
LIVEPAGE Functions pages.
Wait until the connection is free
and then call the sender again.
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