Gateway Personal Computer User Manual page 100

Chapter 8: Troubleshooting
The printer is on but will not print
Check the cable between the printer and your computer. Make sure that it is
■
connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline button
■
that you may need to press so the printer can start printing. Press the button to
put the printer online.
Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that you
■
have selected it in the printer setup.
To set a default printer:
1
Click
Start
Control Panel is in Category View, click
2
Click the
3
Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer
■
Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a "Printer queue is full" error message
■ Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Start
Control Panel is in Category View, click
2
Click the
3
Right-click the name of the printer you want to use. If the menu shows a check
mark next to
Help and
Support
94
, then click
Control Panel
icon. The Printers and Faxes window opens.
Printers and Faxes
.
, then click
Control Panel
icon. The Printers and Faxes window opens.
Printers and Faxes
Use Printer Offline
For more information about printer troubleshooting, click Start, then
click Help and Support. Type the keyword printer troubleshooter
in the Search box
www.gateway.com
. The Control Panel window opens. If your
Printers and Other Hardware
. The Control Panel window opens. If your
Printers and Other Hardware
, click
Use Printer Offline
, then click the arrow.
.
.
to clear the check mark.