Gateway Personal Computer User Manual page 97

To run modem diagnostics:
1
Close all open programs.
2
Click , then click
Start
Control Panel is in Category View, click
3
Click the
Phone and Modem Options
4
Click your modem, then click
5
Click the
Diagnostic
appears, the modem passed diagnostics. If no modem information is available, a
white screen appears with no data, or if you get an error such as port already open
or the modem has failed to respond, the modem did not pass diagnostics.
Help and
Support
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital "getting acquainted" conversation between the two modems that
establishes connection speeds and communication protocols. You may hear unusual
handshaking sounds when the modems first connect. If the handshaking sounds are too
loud, you can turn down the modem volume.
To turn down the modem volume:
1
Click , then click
Start
Control Panel is in Category View, click
2
Click the
Phone and Modem Options
3
Click the modem you want to adjust, then click
4
Click the
Modem
5
Click twice to close the Phone and Modem Options dialog box.
OK
Control Panel
Properties
tab, then click
For more information about modem troubleshooting, click Start, then
click Help and Support. Type the keyword modem
troubleshooting in the Search box
click the arrow.
Control Panel
tab, then adjust the
www.gateway.com
. The Control Panel window opens. If your
Printers and Other Hardware
icon, then click the
. The Modem Properties dialog box opens.
. If information about the modem
Query Modem
. The Control Panel window opens. If your
Printers and Other Hardware
icon, then click the
Properties
control.
Speaker volume
Troubleshooting
.
tab.
Modems
, then
.
tab.
Modems
.
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