IBM ThinkPad TransNote Servce And Troubleshooting Manual page 55

Refer to your IBM hardware warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, run diagnostics, and recorded information before you
call. When calling for technical assistance, please have the following
information available:
v Machine Type and Model
v Serial numbers of your computer, monitor, and other components, or your
proof of purchase
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information for your system
Telephone numbers
Note: Telephone numbers are subject to change without notice. For the latest
list of IBM HelpCenter telephone numbers and hours of operation, visit
the Support Web site at www.ibm.com/pc/support.
Country or region
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
China
Colombia
Denmark
Ecuador
Finland
Language
Spanish
English
German
Dutch
French
Portuguese
English/ French
Spanish
Mandarin
Spanish
Danish
Spanish
Finnish
Chapter 4. Solving computer problems
Getting service
Telephone Number
11-4717-4357
1300-130-426
01-54658-5060
02-714 35 70
02-714 35 15
55-0800 78 48 31
1-800-565-3344
416-383-3344
800-203300
800-810-1818
9-800-18811
623-2300
35 25 02 91
2-565-130
9-22 931 840
47