Campbell RavenXTG GPRS/EDGE Instruction Manual
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Campbell RavenXTG GPRS/EDGE Instruction Manual

Gprs/edge sierra wireless cellular modem
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RavenXTG GPRS/EDGE
Sierra Wireless Cellular Modem
Revision: 5/13
C o p y r i g h t
©
2 0 0 6 - 2 0 1 3
C a m p b e l l
S c i e n t i f i c ,
I n c .

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  • Page 1 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Revision: 5/13 C o p y r i g h t © 2 0 0 6 - 2 0 1 3 C a m p b e l l S c i e n t i f i c ,...
  • Page 3 Campbell pricelist or product manual. Products not manufactured, but that are re-sold by Campbell, are warranted only to the limits extended by the original manufacturer. Batteries, fine-wire thermocouples, desiccant, and other consumables have no warranty.
  • Page 4 SCIENTIFIC, INC., phone (435) 227-9000. After an applications engineer determines the nature of the problem, an RMA number will be issued. Please write this number clearly on the outside of the shipping container. Campbell Scientific’s shipping address is: CAMPBELL SCIENTIFIC, INC.

  • Page 5: Table Of Contents

    Table of Contents PDF viewers: These page numbers refer to the printed version of this document. Use the PDF reader bookmarks tab for links to specific sections. 1. General Description............1 2. Establish Cellular Service ..........1 RavenXTG Cellular Coverage/Service Requirements ......1 3.
  • Page 6 Table of Contents D. EmailSend Using the Gmail Outgoing SMTP Server..............D-1 Setting up a Gmail Account............. D-1 Sending to Multiple Addresses............D-1 Sending a Text Message to a Phone ..........D-2 E. Troubleshooting Flowchart........E-1 Figures 4-1. Antennas for use with the Raven modems .......... 5 4-2.

  • Page 7: General Description

    General Description This manual provides information for interfacing the Sierra Wireless RavenXTG cellular modem to Campbell Scientific dataloggers. A Sierra Wireless CD ships with the modem that includes Sierra Wireless manuals and software utilities. Sierra Wireless manuals referenced in this manual include: AceManagerGuide.pdf...

  • Page 8: Specifications

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem To setup an account with AT&T: Call (1-800-331-0500) and ask for an “unrestricted data account for a GPRS/EDGE modem”. After the account has been setup, mobile termination will need to be configured onto the account, which is done by adding the “I2gold APN”...

  • Page 9: Configuration

    10 cm (4 in) Weight: <0.5 kg (<1 lb) Configuration Base Station Requirements for RavenXTG PC running Campbell Scientific’s LoggerNet or PC400 software, with access to the Internet. Datalogger Site Equipment • RavenXTG modem with power cable (included with modem).
  • Page 10 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem • Antenna—the following antennas are available from Campbell Scientific. Contact a Campbell Scientific applications technician for help in determining the best antenna for your application. The 20679 is a dual-band, omnidirectional antenna for our CDMA and GPRS/EDGE digital-cellular modems.

  • Page 11: Antennas For Use With The Raven Modems

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem PN 20679 Omni Directional Antenna PN 18285 1 dBd Omni Directional Antenna PN 14454 9dBd Directional Yagi Antenna PN 21831 Half-Wave Dipole Whip Antenna FIGURE 4-1. Antennas for use with the Raven modems...

  • Page 12: Wiring And Connections

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem • Power Supply (see power considerations). • Environmental Enclosure—ENC10/12, ENC12/14, or ENC16/18. Wiring and Connections 4.3.1 Modem Connections Using PN 18663 Null Modem Cable PN 18663 Null Modem Cable is used to connect the modem to the CR23X, CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port (not compatible with the 21X, CR510, CR10X, or CR7 dataloggers).

  • Page 13: Modem Connections Using The Sc105

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 4.3.2 Modem Connections Using the SC105 .3.2 Modem Connections Using the SC105 The SC105 interface is used to connect the modem to a datalogger’s CS I/O The SC105 interface is used to connect the modem to a datalogger’s CS I/O port, and is recommended for dataloggers with the PakBus operating system.

  • Page 14: Modem Connections Using The Sc932A

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 4.3.3 Modem Connections Using the SC932A .3.3 Modem Connections Using the SC932A The SC932A interface is used to connect the modem to the CS I/O port, and is The SC932A interface is used to connect the modem to the CS I/O port, and is recommended for dataloggers with the mixed-array operating system (e.g., the...

  • Page 15: Power Considerations

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Power Considerations A power cable included with the modem connects to the datalogger’s 12 V or switched 12 V terminal. Connection to the switched 12 V terminal allows the datalogger to switch power to the modem during scheduled transmission intervals if desired.
  • Page 16 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Indicator Lights When your RavenXTG is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. • Network—Indicates a successful connection to the cellular network with an IP address given and a channel acquired.

  • Page 17: Using Acemanager To Program The Modem

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem • Authentication Failure—The Network, Signal, and Activity LEDs blink every 2 seconds. Contact the cellular provider and have the account information verified, and verify the modem is located in an area covered by cellular service.
  • Page 18 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Connect the RavenXTG to a COM port on the PC with a direct RS-232 cable. Also connect the antenna and 12V power. Run AceManager to get the following screen: Click the Connect icon in the Configuration Panel to open the connection options dialogue box.
  • Page 19 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Click the Load icon in the Configuration Panel. When prompted for a template file name, select “RavenXTG GPRS/EDGE Template 115200”, “RavenXTG GPRS/EDGE Template 9600”, or “RavenXTG GPRS/EDGE PPP Template 115200”. The following screens show the settings for the Miscellaneous and Serial settings after the template file has been loaded.
  • Page 20 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Click on EDGE/HSDPA Group to get the following screen: For a data account with the I2GOLD APN, enter the APN as shown in the screen above. The example is for an APN = “I2GOLD”.

  • Page 21: Configuring The Ravenxtg For Dynamic Ip

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Configuring the RavenXTG for Dynamic IP Accounts with the I2GOLD APN are provided with a Static IP address, and do not require the settings described in Section 5.1, Configuring the RavenXTG for Dynamic IP. Accounts without the I2GOLD APN may be provided with a Dynamic IP address, which will require the IP Manager settings described below.
  • Page 22 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 1. Modem name: A unique name for the modem (the 10-digit MDN number is recommended). 2. Domain: The domain name to be used by the modem (eairlink.com). 3. IP Manager IP Address: The IP or domain name of the dynamic DNS server which is running IP Manager.

  • Page 23: Loggernet/Pc400 Software Setup

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem LoggerNet/PC400 Software Setup The Loggernet “Device Map” is configured from the “Setup” button on the LoggerNet Toolbar. NOTE Setup has two options, “EZ (simplified)” and “Standard”. Click on the “View” menu item at the top of the Setup Screen, and select “Standard”...
  • Page 24 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Example settings for a “Dynamic IP” address: For a Dynamic IP using Sierra Wireless’s IP Manager, enter the Internet IP address as: xxxx.yyyy:3001, where xxxx is the modem name, yyyy is the Domain name, and 3001 is the port number. For modems configured as “PPP”...

  • Page 25: Test The Cellular Connection

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 5. For PakBus dataloggers, set the PakBus address to match that of the datalogger (default address in the datalogger is 1). Click the “Apply” button to save the changes. Test the Cellular Connection After the Device Map has been configured, test the cellular connection using the “Connect”...

  • Page 26: Troubleshooting

    Modem settings have to be changed, and the APN number entered, using AceManager (Section 5, Using AceManager to Program the Modem). After the RavenXTG GPRS/EDGE template file has been loaded, you can verify settings in the Status, Misc, Serial, and GPRS/EDGE groups have been configured as shown below.
  • Page 27 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem If you have a Static IP account, verify the Static IP Address. Preceding zeros in the IP address are not entered in LoggerNet/PC400. g. If you have a Dynamic IP account, you will need to have a DDNS (dynamic domain name server) name that LoggerNet can reference to make the connection (Section 5.1, Configuring the RavenXTG for...
  • Page 28 “Numeric” for use with the CR10(X), CR510, and CR23X dataloggers, or “Verbose” for other dataloggers (e.g., CR1000). The “RavenXTG GPRS/EDGE Template 9600” template file sets the baud rate to 9600, which is the maximum baud rate for the CR10X and older dataloggers.
  • Page 29 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem Verify the APN has been entered in the NETAPN and +CGDCONT fields as shown above (where I2GOLD is the APN). If the modem answers but you do not get a connection to the datalogger: 1.

  • Page 30: Device Port Configuration

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 2. Check your LoggerNet setup. Make sure the port number at the end of the IP address matches the port number of the RavenXTG (e.g., 3001, see FIGURE 7-1). FIGURE 7-1. Device Port configuration b.

  • Page 31: Acemanager Status Page Showing Communications With Modem

    RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem 3. Use AceManager to check modem communications with datalogger. The modem’s “Host Serial Bytes Sent” and “Host Serial Bytes Received” windows can indicate whether or not the modem is communicating with the datalogger. Establish a connection with the modem through the cellular network using AceManager (click on the Modem menu item, Connect, UDP.
  • Page 32 RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem...

  • Page 33: Acemanager Setup Without Template File

    Appendix A. AceManager Setup without Template File AceManager is used to program settings in the RavenXT modems to make the modems compatible with CSI dataloggers. Sierra Wireless CDMA and GPRS/EDGE template files to send the modems are available on the CSI website (www.campbellsci.com/downloads).
  • Page 34 Appendix A. AceManager Setup without Template File • S23 — Configure Serial Port — The baud rate needs to be configured to match a valid datalogger baud rate. For a CR10X: 9600,8N1 and for a CR1000: 115200,8N1. • \Q — Serial Port Flow Control — This should be set to None. •...

  • Page 35: Installation Of Sim Card In The Ravenxtg

    Appendix B. Installation of SIM Card in the RavenXTG The Subscriber Identity Module (SIM) in the RavenXTG is a smartcard securely storing the key identifying a mobile subscriber. Generally, you will only need to install the SIM once in the life of the modem. Installing the SIM To install the SIM, you will only need a small Phillips head screw driver.
  • Page 36 Appendix B. Installation of SIM Card in the RavenXTG 4. Replace the faceplate; the installation of the SIM is complete.

  • Page 37: Configuring The Ravenxtg Modem For Ppp

    It may also be possible to connect with the modem through its RS-232 port using the “SOS” mode. RavenXTG Settings for PPP Mode: Download the “RavenXTG GPRS/EDGE PPP Template 115200” template file from www.campbellsci.com/downloads as described in Section 5, Using AceManager to Program the Modem.
  • Page 38 Appendix C. Configuring the RavenXTG Modem for PPP • MD = 02-PPP...
  • Page 39 Appendix C. Configuring the RavenXTG Modem for PPP Datalogger Settings: Using the Device Configuration Utility, configure the following setting on the “PPP” tab: • Config Port Used = RS-232 • IP Address = 0.0.0.0 • Modem Dial String = PPP •...
  • Page 40 Appendix C. Configuring the RavenXTG Modem for PPP Using the Device Configuration Utility, select the “Network Services” tab. The “PakBus/TCP Service Port” default is 6785. This is the “Port” number that will follow the “IP address” for LoggerNet to communicate with the datalogger.
  • Page 41 Appendix C. Configuring the RavenXTG Modem for PPP LoggerNet Settings: Enter the IP address of the RavenXTG, and the PakBus/TCP Service Port number of the datalogger (e.g., 6785 as explained above).
  • Page 42 Appendix C. Configuring the RavenXTG Modem for PPP...

  • Page 43: Emailsend Using The Gmail Outgoing Smtp Server

    Appendix D. EmailSend Using the Gmail Outgoing SMTP Server The datalogger has a mail client in it similar to a mail client on a computer. For the datalogger to send an email, it needs an SMTP server to send through like any other mail client.

  • Page 44: Sending A Text Message To A Phone

    Appendix D. EmailSend Using the Gmail Outgoing SMTP Server D.3 Sending a Text Message to a Phone To send a text message to a phone, the email needs to be converted to a text message via an email to text message gateway. Most cellular providers have an email to text message service for their phone subscribers.
  • Page 45 Appendix D. EmailSend Using the Gmail Outgoing SMTP Server If Temp > 27 Then AlarmTrigger = True If AlarmTrigger Then Message = "Warning!" + CRLF + CRLF Message = Message + "An alarm condition has been identified. " Message = Message + "The temperature is " + Temp + " degrees C." + CRLF + CRLF Message = Message + "Datalogger time is "...
  • Page 46 Appendix D. EmailSend Using the Gmail Outgoing SMTP Server...

  • Page 47: Troubleshooting Flowchart

    Appendix E. Troubleshooting Flowchart Can’t connect... Go to page D-2. Is Network LED on solid? Not provisioned/registered on network. AT&T Verizon or AT&T? Go to page D-4. Verizon Check coverage map. Are you in an area that No solution available. should be covered? May be out of Verizon’s May be something with...
  • Page 48 Appendix E. Troubleshooting Flowchart Can’t connect, Network light is solid... Check signal strength (should Weak signals are more affected Weak be between -51 (strong) and by RF noise. This may prevent -91 (weak). making a strong enough connection to send/receive data. Strong Static Static or Dynamic IP?
  • Page 49 Appendix E. Troubleshooting Flowchart Can’t connect, Network light is solid... (cont.) Have mobile terminated IP Is DPort (AceManager; Misc Group) set to 3001? Or 6785? PPP or Serial Server Is LoggerNet trying to Serial Server connect to same? Was correct template loaded into AceManager? Could be wrong baud rate.
  • Page 50 Appendix E. Troubleshooting Flowchart Can’t connect, AT&T... (cont. from page D-1) Was SIM card installed? Contact AT&T if don’t have. Was correct template loaded in AceManager, written to the modem and the modem reset? I2Gold is best for static IP outside firewall (but extra $/mo) Note: I2Gold does not allow mobile to Was APN entered and...
  • Page 51 Appendix E. Troubleshooting Flowchart One computer can connect, other(s) cannot... If multiple PCs are trying to connect simultaneously, do PPP or Serial Server? they have unique PakBus addresses? Serial Server In this mode, it’s first come, first serve, so one connection can exclude others.
  • Page 52 Appendix E. Troubleshooting Flowchart...
  • Page 54 Campbell Scientific Companies Campbell Scientific, Inc. (CSI) 815 West 1800 North Logan, Utah 84321 UNITED STATES www.campbellsci.com • info@campbellsci.com Campbell Scientific Africa Pty. Ltd. (CSAf) PO Box 2450 Somerset West 7129 SOUTH AFRICA www.csafrica.co.za • cleroux@csafrica.co.za Campbell Scientific Australia Pty. Ltd. (CSA)

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