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Westermo DIN-rail Tele V.90 modem TDW-33 User Manual

Westermo din-rail tele v.90 modem user guide
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6619-2202
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Summary of Contents for Westermo DIN-rail Tele V.90 modem TDW-33

  • Page 1 User Guide  6619-2202 TDW-33 DIN-rail Tele V.90 modem www.westermo.com...

  • Page 2: Legal Information

    Legal information The contents of this document are provided “as is”. Except as required by applicable  law, no warranties of any kind, either express or implied, including, but not limited to,  the implied warranties of merchantability and fitness for a particular purpose, are made  in relation to the accuracy and reliability or contents of this document. Westermo  reserves the right to revise this document or withdraw it at any time without prior  notice. Under no circumstances shall Westermo be responsible for any loss of data or income  or any special, incidental, and consequential or indirect damages howsoever caused. More information about Westermo can be found at the following Internet address: http://www.westermo.com 6619-2202...

  • Page 3: Care Recommendations

    Safety Before installation: This modem is for restricted access area use only.  Read this manual completely and gather all information on the unit. Make sure  that you understand it fully. Check that your application does not exceed the safe  operating specifications for this unit.  This unit should only be installed by qualified personnel. This unit should be built-in to an apparatus cabinet, or similar, where access is  restricted to service personnel only. The power supply wiring must be sufficiently fused, and if necessary it must be  possible to disconnect manually from the power supply. Ensure compliance to  national installation regulations. Maximum 20 A branch circuit protection required. The product is intended to work with IT power system. This unit uses convection cooling. To avoid obstructing the airflow around the unit,  follow the spacing recommendations (see Cooling section). Before mounting, using or removing this unit: Prevent access to hazardous voltage by disconnecting the unit from power supply. Warning! Do not open connected unit. Hazardous voltage may occur within this  unit when connected to power supply or TNV circuits. Care recommendations Follow the care recommendations below to maintain full operation of unit and to fulfil  the warranty obligations. This unit must not be operating with removed covers or lids. Do not attempt to disassemble the unit. There are no user serviceable parts inside. Do not drop, knock or shake the unit, rough handling above the specification may cause  damage to internal circuit boards. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the unit. Do not paint the unit. Paint can clog the unit and prevent proper operation. Do not expose the unit to any kind of liquids (rain, beverages, etc). The unit is not water- proof. Keep the unit within the specified humidity levels. Do not use or store the unit in dusty, dirty areas, connectors as well as other mechanical  part may be damaged. If the unit is not working properly, contact the place of purchase, nearest Westermo   distributor office or Westermo Tech support. Maintenance No maintenance is required, as long as the unit is used as intended within the specified  conditions. The unit interior doesn’t contain any user settable items, all configuration is performed  via the DTE interface with AT-commands. 6619-2202...

  • Page 4: Agency Approvals And Standards Compliance

    Agency approvals and standards compliance Type Approval / Compliance EN 61000-6-2, Immunity industrial environm EN 55024, Immunity IT equipment EN 61000-6-3, Emission residential environments FCC part 15 Class B EN 50121-4, Railway signalling and telecommunications apparatus IEC 62236-4, Railway signalling and telecommunications apparatus Safety EN 60950-1 and UL 60950-1, IT equipment PSTN CS 03 Part 1, issue 9 FCC part 68, TIA-968-A ETSI TS103 021-1, ETSI TS103 021-2, ETSI TS103 021-3 AS/ACIF S002, AS/ACIF S006 According to:   TIA-968-A and CS-03 Part 1, issue 9 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.    On the left side of this equipment is a label that contains, among other information, a product  identifier in the format US:AAAEQ##TXXXX.  If requested, this number must be provided to the  telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must  comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.  A compliant  telephone cord and modular plug is provided with this product.  It is designed to be connected to a  compatible modular jack that is also compliant.  See installation instructions for details. Caution-to reduce the risk of fire, use only No.26 AWG or lager telecommunication cable.  The USOC jack required RJ11-C, and the REN is used to determine the number of devices that  may be connected to a telephone line.  Excessive RENs on a telephone line may result in the  devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs  should not exceed five (5.0). To be certain of the number of devices that may be connected to a  line, as determined by the total RENs, contact the local telephone company.  For products approved  after July 23, 2001, the REN for this product is part of the product identifier that has the format  US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point   (e.g., 03 is a REN of 0.3).  For earlier products, the REN is separately shown on the label. If this equipment TDW-33 causes harm to the telephone network, the telephone company will notify ...

  • Page 5: Electrical Safety Advisory

    If trouble is experienced with this equipment TDW-33, for repair or warranty information, please  contact Westermo Data Communication,Inc. 11200 Westheimer,Suit 900. Houston,TX,,77042.   Phone number: 713-240-0367.  If the equipment is causing harm to the telephone network, the   telephone company may request that you disconnect the equipment until the problem is resolved. There are no repairs the customer/user can perform inside the modem. In the event of equipment malfunction, all repairs should be performed by our Company or an  authorized agent.  It is the responsibility of users requiring service to report the need for service to  our Company or to one of our authorized agents.  Service can be facilitated through our office at: Westermo Data Communication Inc 11200 Westheimer Suit 900 Houston,TX, 77042 TEL:713-240-0367  Connection to party line service is subject to state tariffs.  Contact the state public utility commission,  public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the instal- lation of this TDW-33 does not disable your alarm equipment. If you have questions about what will  disable alarm equipment, consult your telephone company or a qualified installer. Electrical Safety Advisory: Parties responsible for equipment requiring  AC power should consider including an advisory notice  in their customer information suggesting the customer use a surge arrestor. Telephone companies  report that electrical surges, typically lightning transients, are very destructive to customer terminal  equipment connected to AC power sources. This has been identified as a major nationwide problem. 6619-2202...

  • Page 6: Declaration Of Conformity

    Declaration of Conformity Westermo Teleindustri AB The manufacturer Westermo Teleindustri AB SE-640 40 Stora Sundby, Sweden Herewith declares that the product(s) Type of product DIN-rail Tele modem is in conformity with the following EC directive(s). Short name 89/336/EEG Electromagnetic Compatibility (EMC) 73/23/EEG Low Voltage Directive - LVD References of standards applied for this EC declaration of conformity.

  • Page 7: Type Tests And Environmental Conditions

    Type tests and environmental conditions Electromagnetic Compatibility Phenomena Test EN 61000-4-2 RF field AM   IEC 61000-4-3 modulated  RF field 900 MHz ENV 50204 Fast transient EN 61000-4-4 Surge EN 61000-4-5 RF conducted EN 61000-4-6 Power frequency   EN 61000-4-8 magnetic field Pulse magnetic field EN 61000-4-9 Voltage dips and inter- EN 61000-4-11 ruption Mains freq. 50 Hz EN 61000-4-16 Mains freq. 50 Hz SS 436 15 03 Voltage dips and   EN 61000-4-29 interruption Radiated emission  EN 55022 FCC part 15 Conducted emission EN 55022 FCC part 15 EN 55022 Dielectric strength EN 60950 Environmental Temperature Humidity...
  • Page 8 Description The TDW-33 is designed to function reliably within industrial environments and in areas  of high level interference. The modem has an RS-232 interface supporting terminal data  rates up to 115 kbit/s. The TDW-33 is a V.90 modem meaning that it can support data rates of up to 56 kbit/s  on the PSTN line side. The modem is equipped with transient protection on the line side and a “watchdog”  that monitors and automatically resets the modem in the event of a fault. These func- tions together with remote configuration make the modem perfect for installation at  unmanned sites and prevent the need of costly service trips. The modem also has password protection, dial-back security and caller ID answering to  ensure that only authorised users can communicate with the modem and any connected  equipment. The TDW-33 is ideal for industrial applications as it mounts easily on to a 35 mm   DIN-rail, runs from 12–36 VDC power supplies, has screw terminal connections and   is tri galvanically isolated. For ease of setup the modem is supported by the Westermo TD-tool configuration soft- ware. Drivers for Windows setup are also supplied.  …  Extended temperature range –25°C to +70°C … Data rate up to 56 kbit/s (V.90) … Terminal rate up to 115.2 kbit/s … DTR and incoming data dialling … Watchdog … Secure call back and access … Industrial environment transient protection on all interfaces … Up to 11 data bits … Tri-Galvanic isolation (interface/line/supply)  … Caller ID presentation and answering … Remote configuration 6619-2202...

  • Page 9: Interface Specifications

    Interface specifications Power LV Rated voltage 12 to 48 VDC or 12 to 34 VAC Operating voltage 10 to 60 VDC or 10 to 42 VAC Rated current 150 mA @ 12 VDC    70 mA @ 24 VDC    40 mA @ 48 VDC  150 mA @ 12 VAC   70 mA @ 24 VAC Rated frequency DC: –  AC: 48 – 62 Hz Inrush current I t  0.25 A Startup current* 0.30 A Polarity Polarity independent Isolation to All other ports 3 kV Connection Detachable screw terminal Connector size 0.2 – 2.5 mm Shielded cable Not required *  External supply current capability for proper startup Public Switched Telephone Network (PSTN) Electrical specification Public Switched Telephone Network Data rate 300 bit/s – 33.6 kbit/s Protocol Bell103, Bell212, V.21, V.22, V.22Bis, V.23C, V.32, V.32Bis, V.34, V.90 Protection...

  • Page 10: Direction* Description

    RS-232 (DCE) Position D-sub Direction* No. 1 No. 2 No. 3 No. 4 No. 5 – No. 6 No. 7 No. 8 No. 9 Position Screw   Direction* terminal* – Not Connected No. 2 No. 1 No. 3 No. 5 – No. 4 PSTN Position RJ-11C Direction* Description Not Connected Not Connected In/Out PSTN Transmit/ Receive In/Out PSTN Transmit/ Receive Not Connected  Not Connected *  Direction relative this unit. Description Data Carrier Direct (DCD) Received Data (RD)

  • Page 11: Led Indicators

    LED Indicators Status Description TD  No data  Transmit data ON / FLASH The modem receiving data on the DTE interface RD  No data Receive data ON / FLASH The modem transmitting data on the DTE interface RTS  RTS signal is inactive Request   RTS signal is active to send DCD  DCD signal is inactive Data carrier  DCD signal is active, modem has detected a carrier  detect or the signal is set to always ON DTR  DTR signal is inactive Data terminal  DTR signal is active ready REL  Reliable mode is OFF, direct or normal mode Reliable mode Reliable mode is ON FLASH Reliable mode with error correction and compres- sion LINE The modem is on-hook The modem is off-hook with a established connection FLASH The modem is off-hook and negotiating PWR ...
  • Page 12 Mounting This unit should be mounted on 35 mm DIN-rail, which is   horizontally mounted inside an apparatus cabinet, or similar.  Snap on mounting, see figure. Cooling This unit uses convection cooling. To avoid obstructing the air- flow around the unit, use the following spacing rules. Minimum  spacing 25 mm (1.0 inch) above /below and 10 mm (0.4 inches)  left /right the unit. Spacing is recommended for the use of unit  in full operating temperature range and service life. Removal Press down the black support at the top of the unit. See figure.   10 mm *  (0.4 inches) 25 mm *   S pacing (left/right) recommended for  25 mm full operating temperature range 6619-2202...
  • Page 13 Windows configuration tool TD-Tool The TD-Tool is a PC – application program with a graphical interface for easy  configuration of the complex functions found on the encolsed CD or at the Westermo  website. Please refer to TD-Tool for a complete description of the functionality of the Windows  program. AT -Commands Please refer to the AT Commands Interface Guide found on the enclosed CD or at  the Westermo website for a complete list of all available AT-commands and a detailed  description of the serial AT-command interface. Configuration The TDW-33 can be configured both from the local DTE interface and remotely over  the PSTN network. Whether  the local or remote interface is used the configuration  can be made  with AT-commands or  with a PC-based application configuration tool.   Basic configurations can also be made with DIP switches locally.Remote configuration The TDW-33 can be configured from a remote modem. To configure a TDW-33 any GSM,  ISDN or PSTN modem can be used. The modem used  to configure is referred as the “local modem”.  Please make sure that the remote TDW-33 is connected to the PSTN network and is   powered up. …  Connect the local modem to it's media (ISDN, PSTN or GSM) …  Connect the PC's com-port to the DTE interface of the local modem. …  Connect the power supply. …  Start a terminal emulation program (i.e. Windows Hyper-Terminal). …  Configure the local modem data rate and word format. …  Set up a connection to the remote TDW-33 to be configured by using the normal  dial command: ATD<No><CR>. When connected send the remote escape sequence  <++++>. The called remote TDW-33 will acknowledges by requesting the remote  password. Enter the correct password (default: no password, just return). Next; con- figure the remote TDW-33 using AT-commands. The password for remote configura- tion is defined with AT*WRCP – Remote configuration password. …  Configure the parameter on the remote TDW-33 from your terminal program and  save the settings with AT&W.

  • Page 14: Application Examples

    Application examples …    T DW-33 connected to TDW-33 with DTR signal call Configure the units AT&F Set the unit to factory default AT&W Store default settings Set up the connection – The dialling modem AT&Z0=nnn Store the number of the remote modem in the dialling TDW-33 AT&S0 Set DSR signal always high (if this signal is used to trig the DTR) AT&B1 Activates automatic DTR dialling if DTR switches from low (OFF) to high  (ON)  AT&W Save settings Switch DTR from  The modem will now dial the phone number stored in the first location of  OFF to ON the telephone number table (AT&Z0=<nnn>) Set up the connection – The answering modem Enter the answer command when RING comes from the network or set up  ATS0=1 to auto answer on 1 RING signal (or more than 1) NOTE:  If no valid DTR signal can be provided by external application, the modems  DSR signal can be used to trig the transmission. Connect the DSR signal via  a relay, or other potential free contact, to the DTR signal. A 10 kohm pull  down resistor should also be connected between the DTR and a signal that  is always low e.g. the DCD. PSTN  Network Relay 10 kohm May be required in harsh environments.   External application 6619-2202...
  • Page 15   …     F requently used settings for PLC-systems  Most PLC-systems and other industrial applications where modems are used require the  same changes to the standard settings. The most commonly encountered problems concern speed, parity and control signals  from the connected equipment. If this action does not solve the problem the modem’s answering codes and possible  echoing of commands might be the source of the difficulty. Below follows a list of commands that might resolve the problems. The commands may  of course be placed on one single command line if desired. Configure the TDW-33 connected to the PLC AT&F Set the unit to factory default. ATV0 Gives the answering codes in short format. (digits) ATQ1 No result codes are sent on the RS-232/V.24 connection. ATE0 Commands that are sent from the terminal/computer etc. are not echoed  back to the RS-232/V.24 connection. AT&C1 DCD will follow the carrier on the line. AT&K0  No hand shaking. AT&A1 Character abort option on. AT&W Store default settings. 6619-2202 PSTN  Network  ...
  • Page 16 …    T DW-33 – Secure Call-back The TDW-33 is connected to a PLC which one want to restrict access to. The TDW-33  can support access control through the Secure Callback function. In this example pass- word and callback to a predefined number is chosen. The modem in the calling end is  here chosen to be a PSTN modem, but can be any of the PSTN, ISDN or GSM modem  from the Westermo product range. The DTE serial speed between the PLC – TDW-33 and TD-36 – PC is assumed to be  9600 8N1 but can be chosen to fit the actual system requirement. Configure the TDW-33 AT&F AT+IPR=9600 AT+ICF=3,4 ATS0=1 ATQ1E0&C1&K0&A1 AT&W AT*WCB=4 AT*WCBTAB=1,”+4670428000”, ”n3Y9kA6otYZu8” AT*WCBTIME=10 PSTN  Network Set the unit to factory default DTE baudrate 9600 Character framing 8 data, 1 stop, parity none Auto answer after first ring Suitable for PLC communication Store default settings Callback enabled, Password and callback number stored in   one or more positions of wcbtab  Define callback number 1 When password 1 is entered number +4670428000 will be  called Define delay time between hangup and callback   The TD-36 will wait 10 s after hangup to callback to allow   the analogue modem to hangup 6619-2202...
  • Page 17 Configure the TD-36  AT&F AT+IPR=9600 AT+ICF=3,4 ATS0=1 AT&W Set up the connection  The dialling modem  The answering modem  TD-36 TDW-33 ATD0705123456 TDW-33 answers the call and  requests to TDW-33 CONNECT 9600 TDW-33 verifies the password  to the passwords stored and if  true compare dissconnects. NO CARRIER Wait 10s CONNECT 9600 TDW-33 dials +4670428000 CONNECT 9600 6619-2202 Set the unit to factory default DTE baudrate 9600 Character framing 8 data, 1 stop, parity none Auto answer after first ring Store default settings Comment Dial the number to TDW-33 Operator/system at   TD-36 enters   Password: n3Y9kA6otYZu8 The connection is broken and TDW-33  waits the programmed 10s for TDW-33  to disconnect The number programmed correspond- ing to the password is dialled, prefer- able it’s the number to the TD-36 Connection is established between the ...
  • Page 18 …    T DW-33 – Silent answering on predefined number The TDW-33 is connected to a power meter which is remotely monitored. The TDW-33  shares the PSTN line with normal telephones which is preferred not to give a ring signal  when the meter is read. The TDW-33 is configured to answer calls on the Caller ID received, the valid numbers  to answer is programmed into the TDW-33. There exists a number of standards for send- ing Caller ID check which standard is used by your operator. The TDW-33 supports the  major implementations of Caller ID. In this example the DTMF Caller ID version is used.   Note that some implementations doesn’t give the possibility to make a silent answer  since the Caller ID is sent between first and second ring signal.  The modem in the calling end is here chosen to be a PSTN modem, but can be any of  the PSTN, ISDN or GSM modem from Westermo product range. Configure the TDW-33 connected to the power meter AT&F AT+IPR=9600 AT+ICF=3,4 ATS0=0 ATQ1E0&C1&K0&A1 AT&W AT*WACCTAB=1,”016428000” AT*WACCTAB=2,”016480250” AT*WCID=3,3 PSTN  Network Set the unit to factory default DTE baudrate 9600 Character framing 8 data, 1 stop, parity none No auto answer on Ring signals Suitable for PLC communication Save settings Set the valid A-numbers for automatic answering Set Caller ID to A-number answer with DTMF coded numbers 6619-2202...
  • Page 20 Westermo Teleindustri AB • SE-640 40 Stora Sundby, Sweden Phone +46 16 42 80 00  Fax +46 16 42 80 01  Westermo Web site: www.westermo.com Westermo Data Communications AB  Svalgången 1  SE-724 81 Västerås  Phone: +46 (0)16 42 80 00 • Fax: +46 (0)21 35 18 50  info.sverige@westermo.se Westermo OnTime AS  Gladsvei 20 0489 Oslo, Norway  Phone +47 22 09 03 03 • Fax +47 22 09 03 10  E-mail: contact@ontimenet.com Westermo Data Communications Ltd  Talisman Business Centre • Duncan Road  Park Gate, Southampton • SO31 7GA  Phone: +44(0)1489 580-585 • Fax.:+44(0)1489 580586  E-Mail: sales@westermo.co.uk Westermo Teleindustri AB have distributors in several countries, contact us for further information. E-mail: info@westermo.se  Subsidiaries Westermo Data Communications GmbH  Goethestraße 67, 68753 Waghäusel  Tel.: +49(0)7254-95400-0 • Fax.:+49(0)7254-95400-9  E-Mail: info@westermo.de   Westermo Data Communications S.A.R.L.  9 Chemin de Chilly 91160 CHAMPLAN  Tél : +33 1 69 10 21 00 • Fax : +33 1 69 10 21 01  E-mail : infos@westermo.fr ...

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