EPSON FX-890/2190
3.2.10 Faulty print
Table 3-12. Faulty print
Step
Action and Question
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
• Ribbon Mask
•
Printhead (p.77)
• Printhead FFC
•
C524MAIN Board (p.74)
Ribbon Mask
Remove the Ribbon Mask from the Printhead, and
1
make sure that the Ribbon Mask is free from
deformation or damage.
♦
Is the problem solved?
Defective Printhead
2
Replace the Printhead with a new one.
♦
Is the problem solved?
Platen Gap Adjustment (p.95)
3
Adjust the platen gap.
♦
Is the problem solved?
Printhead FFC
4
Replace the Printhead FFC with a new one.
♦
Is the problem solved?
Main Board
5
Replace the Main Board with a new one.
♦
Is the problem solved?
Troubleshooting
3.2.11 Electrical Noise
Yes
No
Step
1
Problem
Go to Step 2
solved
Replace the
Go to Step 3
Printhead.
2
Problem
Go to Step 4
solved
Replace the
Printhead
Go to Step 5
3
FFC.
Go to
3.2.11
Replace the
Electrical
Main Board.
Noise (p.62)
4
5
6
Troubleshooting Based on Symptoms
Table 3-13. Troubleshooting for Electrical Noise
Action and Question
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
•
C524PSB/PSE/PSH Board (p.76)
•
C524MAIN Board (p.74)
External noise
1. Check to see if within 3 m from the printer there is
another electrical apparatus, such as a generator,
radio transmitter or an apparatus incorporating a
motor.
2. Turn off the power to the electrical apparatus in
question or move the printer to a position at least 6
m distant from the apparatus.
♦
Does the problem with electrical noise still occur?
AC grounding
Check the AC power connection.
♦
Is the AC power cable connected and grounded
properly?
Harness of Power Switch
1.
Remove the Printer Mechanism. (p.80)
2. Replace the HOUSING ASSY.,LOWER with a new
one.
♦
Is the cable grounded properly?
Grounding of circuit boards
1. Remove the Shield
Cover.(p.74)
2. Make sure that the screws for the Power Supply
Board is tightened securely.
♦
Is grounding ensured?
Power Supply Board
Replace the Power Supply Board with a new one.
♦
Is the problem solved?
Main Board
Replace the Main Board with a new one.
♦
Is the problem solved?
Revision B
Yes
No
Problem
Go to Step 2
solved
Ask the
customer for
Go to Step 3
repair of the
AC power
connection.
Install the
grounding
Go to Step 4
screw
properly.
Ensure
Go to Step 5
grounding.
Replace the
Power Supply
Go to Step 7
Board.
Replace the
Problem
Main Board.
solved
62