Aastra 6731i User Manual page 78

3. Using the keypad, enter your User ID (phone number provided by your System
Administrator) and press the 2 Key.
The "Password" prompt displays.
4. Using your keypad, enter your Password (provided by your System Administrator) and press
the 2 Key.
5. Press 4 (Login) to login to the queue.
You are logged into the queue and the following screen displays.
6. To allow your phone to be available in the queue, press 2 (Avail).
The following screen displays.
If your IP phone status is set to "Available" then the server begins to distribute phone calls
from this queue to your IP phone. You must manually change the state to "Available" in
order to start receiving calls.
7. To temporarily stop receiving calls, press the press 2 (Unavail).
If you are on a call (or miss a call that has been distributed to your phone), your phone status
automatically changes to "Unavailable". Your phone remains in the "Unavailable" state
until one of the following occurs:
•
•
8. To logout of the queue, press 4 (Logout).
The server no longer distributes phone calls to your IP phone.
70
ACD: <Queue Label>
Password:
= Next
ACD: <Queue Label>
= Avail
ACD: <Queue Label>
= Unavail
You use the IP Phone UI to manually switch the IP phone state back to
"Available".
or
The availability "timer" for your IP phone expires. This only occurs if your
Administrator has configured an auto-availability timer on your IP phone. Contact your
System Administrator for more information.
= Login
= Logout
= Logout
Model 6731i IP Phone User Guide