Post Problems Flowchart - HP ProLiant DL585 G7 User Manual

POST problems flowchart

Symptoms:
•
Server does not complete POST
NOTE:
•
Server completes POST with errors
Possible problems:
•
Improperly seated or faulty internal component
•
Faulty KVM device
•
Faulty video device
Item See
"Video problems" in the HP ProLiant Servers Troubleshooting Guide
1
located on the Documentation CD or see "Troubleshooting resources (on
page 83)"
KVM or iLO 3 documentation
2
"POST error messages and beep codes (on page 98)"
3
"Symptom information (on page 85)"
4
"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
5
Guide located on the Documentation CD or see "Troubleshooting resources
(on page 83)"
"Server health LEDs" and "Component identification (on page 7)"
6
"Loose connections (on page 86)"
7
"General memory problems are occurring" in the HP ProLiant Servers
8
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83)"
Server maintenance and service guide, located on the Documentation CD
9
or the HP website (http://www.hp.com/products/servers/platforms).
"Breaking the server down to the minimum hardware configuration" or in
10
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 83)"
11 •
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
"HP contact information (on page 111)"
12
The server has completed POST when the system attempts to access the boot device.
Troubleshooting 93