GE GeoSpring GEH50DEED Owner's Manual page 21

Water is too hot
_mw _rA i.
C_L/d ilances, cam
Possible Causes Whet To Do
Rumbling noise
Water temperature is set • See About the Water Temperature Setting section,
too high.
CAU T IO N: For your safety, oO NOT
attempt repair
ofelectrical
wiring, controls,
heating elements or other safety devices. Refer repairs to qualified service personnel.
Electronic control has failed. • Call for service.
Water conditions in your
home caused a buildup of
scale or mineral deposits
on the heating elements.
Relief valve producing Pressure buildup caused
popping sound by thermal expansion
or draining to a closed system.
The heater is beeping The water heater has not
and the display says
Fll
Remove and clean the heating elements. This should only
be done by a qulified service personnel.
This is an unacceptable condition and must be corrected.
See Thermal Expansion Information on page 15
Do not plug the relief valve outlet.
Contact a plumbing contractor to correct this.
Fill the tank completely with water. Press ENTERto stop
the alarm and then press POWERwhen the tank has been
filled.
o
been filled with water before
powering up. Powering up the
heater without water will
damage the electric heaters.
The water heater warranty
does not cover damage or
failure resulting from operation
with an empty or partially
empty tank.
The filter light is on. The filter requires cleaning. • Follow the instructions on how to remove and cleon the
A clean filter is necessary for filter on page 12.
effective operation.
Theheater is beeping There is an issue with the • The unit will automatically switch to another available
and the screen says heat pump system, mode to ensure you continue to have hot water. Contact
"FA-FS" service immediately and give them the codes listed on the
display screen.
Theheater is beeping There is an issue with the • The heater may switch to another available heating mode.
andthe screen flashes water heater that requires Contact service immediately. To stop the beeping noise
an error code immediate attention. (unless error code F2, Fll or bad linE)press either the UPor
down arrow button and the alarm will stop and the display
will go back to normal (set temperature).
The water heater is
beeping and the screen
flashes, "bAd linE"
Hot Water has a rotten
egg or sulfur smell
Unit is not receiving 240VAC
as intend.
Certain water supplies with
high sulfate content will react
with the anode rod that is
present in all water heaters
for corrosion protection of
the tank.
Turn off power to water heater (generally at the breaker
panel). Then read "Electrical Connections" section of
Installation Instructions, see page 17. Then, contact the
installer to verify electrical input to the water heater.
The odor can be reduced or eliminated in most water
heaters by replacing the anode rod with less-active
material rod. In some cases, an added step of
chlorinating the water heater and all hot water lines may
be necessary, contact your local water professional or
plumber for options and instructions. Call GEat
!.888.4GE.HEWH(!.888.443.4394) to learn how to purchase
this replacement anode rod. A qualified servicer or
plumber should do this replacement. Use of a non-GE
approved anode rod, or operating the water heater
without a GE approved anode rod will VOID the warranty.
Unit is not making If unit is using electric • Check mode of unit.
normal sounds resistance elements, it will
not make fan or compressor
sounds.
For Service, please call 1.888. 4GE.HEWH (1.888. 443. 4394)
21