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Before You Call
Solutions to Common
Problems
Before
you call for service, review
the following
list. It may save you time and expense.
Possible solutions
are provided
with the
problem
listed:
Problem
Poor baking
results
Appliance
is not level.
Cannot
move appliance
easily.
Appliance
must be accessible
for
service.
Solution
Many
factors
affect
baking
results. Make
sure the proper
oven rack position
is used.
Center
food
in the oven and space pans to allow
air to circulate.
Allow
the oven to
preheat
to the set temperature
before
placing
food
in the oven. Try adjusting
the recipe's
recommended
temperature
or baking
time.
If you feel the oven is too hot or cool, see
"Adjusting
Oven Temperatures"
on page
26.
Be sure floor
is level, strong, and stable enough
to adequately
support
range.
If floor
is sagging
or sloping,
contact
a carpenter
to correct
the situation.
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling
legs at base of appliance
until the rack is level.
Kitchen
cabinet
alignment
may make range
appear
not level. Be sure cabinets
are
square
and have sufficient
room for appliance
clearance.
Cabinets
not square or are built in too tightly.
Contact
builder
or installer
to make
appliance
accessible.
Carpet
interferes with appliance.
Provide
sufficient
space so appliance
can be lifted over
carpet.
Gas line is hard-plumbed.
Have a flexible
CSA International
approved
metal
appliance
connector
installed.
Entire appliance
does not operate.
•
Make
sure power
cord
is plugged
properly
into outlet.
•
Electrical
power
outage.
Check house lights to be sure. Call your
local electric
company
for service
outage
information.
•
Service
wiring
is not complete.
Call 1-800-4-MY-HOME®
for assistance
(See back
cover).
Oven portion of appliance does not
•
Be
sure
regulator
gas
valve
is
turned to ON.
See installation i nstructions.
operate.
•
The time of day is not set. The time of day must first be set in order
to operate
the oven.
See "Setting
Clock"
on page
16.
•
Be sure the oven controls
are set properly
for the desired
function.
See the "Oven
Controls"
chapter
starting
on page
15 and review
instructions
for the desired
cooking
function
in this manual
or see "Entire
appliance
does not operate"
in this checklist.
Oven light does not work.
•
Be sure the oven light is secure in the socket. Also see "Replacing
Oven Light (some
models)"
on page
33.
Oven smokes excessively
when
•
Incorrect
setting.
Follow the "Setting
Broil" instructions
on page
23.
broiling.
•
Be sure oven door is closed when broiling.
•
Meat
too close to the broiler.
Reposition
the broil rack to provide
proper
clearance
between
the meat and the broiler.
Preheat
the broiler
for searing.
•
Meat
not properly
prepared.
Remove excess fat from meat. Cut remaining
fatty
edges to
prevent
curling,
but do not cut into lean.
•
Grease
has built up on oven surfaces.
Regular
cleaning
is necessary
when broiling
frequently.
Old grease
or food
spatters
cause excessive
smoking.
36
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