Kenmore 2661532 Use & Care Manual page 14

BEFORE YOU CALL FOR SERVICE...
Troubleshooting Tips
Save time and money! Review the charts on the following pages. You may not need to call for service.
Water Possible Causes What to do
Too many suds Too much detergent Measure your detergent carefully. Use less soap if you have soft
water, a smaller load or a lightly soiled load.
Water leaks Using too much detergent Use less detergent. Use less soap if you have soft water, a smaller
load or a lightly soiled load.
Fill hoses or drain hose is improp- Make sure hose connections are tight at faucets and rubber
erly connected washers are installed. Make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may be clogged Check household plumbing. You may need to call a plumber.
Constant water pressure to the fill Tighten hoses at the faucets and turn the water off after each
hoses at the water source use. Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature Cooler water temperatures provide New laundry detergents have been formulated to work with
seems incorrect improved energy efficiency cooler water temperatures without affecting wash performance.
Water supply is turned off or im- Turn both hot and cold faucets fully on and make sure hoses are
properly connected connected to correct faucets.
Water valve screens are stopped
up
Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to
clean the screens in the machine. Reconnect the hoses and turn
the water back on.
House water heater is not set prop- Make sure house water heater is delivering water at 120°F
erly (48°C).
Water pumped out
before cycle is
complete
Water won't drain
Lid lifted or cycle was put in pause Reset cycle.
for over 24 hours
Drain hose is kinked or improperly Straighten drain hose and make sure washer is not sitting on it.
connected Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses dur- This is normal
ing spin cycle
The washer may pause during the spin cycle to remove soapy
water more efficiently.
Can hear but not
see water at the
end of the cycle
This is normal
The pump leaves a little water in its intake and this is diluted
with clean rinse water.
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