Troubleshooting; Refrigerator Operation - Kenmore 2315481 Use & Care Manual

Side by side refrigerator
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Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
f. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time.
Disconnect the water line from the back of the
refrigerator.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Temperature Control or
Refrigerator Control to OFR See "Using the Control(s)."
5. Unplug refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See "Adjust the Doors."
10. Tape the doors closed and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything back and refer to
the "Installation
Instructions" section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground
prong.
Do not use an adapter,
Do not use an extension cord,
Failure to follow these instructions can result in death,
fire, or electrical
shock.
Power cord unplugged? Plug into a grounded 3 prong
outlet.
Is outlet working? Plug in a lamp to see if the outlet is
working.
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Are controls
on? Make sure the refrigerator controls are on.
See "Using the Controls."
New installation? Allow 24 hours following installation for
the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency
compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator
is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent
noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with an explanation.
Buzzing - heard when the water valve opens to fill the ice
maker
Pulsating - fans/compressor
adjusting to optimize
performance
Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
Sizzling/Gurgling
- water dripping on the heater during
defrost cycle
Popping
- contraction/expansion
of inside walls, especially
during initial cool-down
Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan
Creaking/Cracking
- occurs as ice is being ejected from the
ice maker mold.
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