Maytag MFW 9700S Technical Education
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Maytag MFW 9700S Technical Education

Front-loading automatic washer
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ML-1
TECHNICAL EDUCATION
Epic™
FRONT-LOADING
AUTOMATIC WASHER
MODEL MFW 9700S
MFW 9600S
JOB AID 8178604

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Summary of Contents for Maytag MFW 9700S

  • Page 1 ML-1 TECHNICAL EDUCATION Epic™ FRONT-LOADING AUTOMATIC WASHER MODEL MFW 9700S MFW 9600S JOB AID 8178604...
  • Page 2 FORWARD This Maytag Job Aid Epic Front-Loading Automatic Washer” (Part No. 8178604), provides the In Home Service Professional with information on the installation, operation, and service of the Front- Loading Automatic Washer. It is to be used as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to the “Use and Care Guide,”...

  • Page 3: Table Of Contents

    Safety First ........................1-1 Model & Serial Number Designations ................1-2 Model & Serial Number Label And Tech Sheet Locations ..........1-3 Specifications ........................1-4 Maytag Washer Warranty ....................1-5 INSTALLATION INFORMATION ................... 2-1 Installation Requirements ....................2-1 Installation Instructions ..................... 2-4 PRODUCT OPERATION .......................
  • Page 4 Page COMPONENT TESTING ....................... 5-1 Pressure Switch ........................ 5-1 Detergent Dispenser Motor & Switch ................5-2 Inlet Valve Solenoids ......................5-2 Door Lock/Switch Assembly ..................... 5-3 Drain Pump Motor ......................5-4 Interference Filter ......................5-4 Heating Element & Temperature Sensor ................5-5 Drive Motor ........................

  • Page 5: General

    GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER PRODUC T G ROUP M = Maytag AC C ES S F = Front L oading T = Top L oading PRODUC T W = Washer S ERIES 5 = L EAP 6 = Oasis 7 = 24"...

  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number label and Tech Sheet locations are shown below. Model & Serial Number Label Location Tech Sheet Location (Behind Toe Panel)

  • Page 8: Specifications

    SPECIFICATIONS...

  • Page 9: Installation Instructions

    If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Maytag. In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-688-2002.
  • Page 10 — NOTES —...
  • Page 11  68 395 9   7 9 372 38   68 395 97  9 Are you planning to stack your Maytag washer and dryer? To do 58 so you will need to purchase a Stack Kit. Your installation may require additional parts. If you are interested...
  • Page 12 1234562789 6  75 Selecting the proper location for your washer improves 9 32 7 86754456278436782 83 528 performance and minimizes noise and possible washer “walk.” 7 32 75 8675445627 Your washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed area. See “Drain The dimensions shown are for the recommended spacing.
  • Page 13 12345526727896 9468  396848232 27848  968 25 3 4 2 896 94689 8 3278 28 678728 The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain The dimensions shown are for the recommended spacing. system. Select the drain hose installation method you need. See ?T ools and Parts.
  • Page 14 12345674829 3 763 35 Do not ground to a gas pipe. 1234546 Check with a qualified electrician if you are not sure the washer is properly grounded. Do not have a fuse in the neutral or ground circuit.  9  &)*($9 This washer must be grounded. In the event of a malfunction   or breakdown, grounding will reduce the risk of electrical 3 ...
  • Page 15 Once the bolt is loose, move it to the center of the hole and Using pliers, tighten the couplings with an additional completely pull out the bolt, including the plastic spacer two-thirds turn. covering the bolt. 56789 Do not overtighten. Damage to the coupling can result. Once all 4 bolts are removed discard bolt and spacers.
  • Page 16 1234526782695 6 2 2726 7  7  Drape the power cord over the washer top. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding Secure the drain hose to the laundry tub leg or standpipe with method. See “Electrical Requirements.” the beaded strap provided.
  • Page 17 12345627839 8 2921 47 2 8  "82  Flexible electronic controls are easy to use whether you are a This washer has a heating element that automatically heats the beginner or an expert. water to the best temperature on select cycles. This enables stepped cleaning, a process in which warm water is brought in 78  and mixed with detergent first, then the water is heated.

  • Page 18: Product Operation

    THEORY OF OPERATION INTRODUCTION The flowmeter is also used to introduce addi- tional water into the tub for higher water levels, The Maytag Epic Front-Loading Automatic based on cycle requirements. Washer presents a number of new features and operating characteristics quite different from previous models.
  • Page 19 The dispenser drawer has four separate com- The water enters the wash tub through the partments for adding laundry products to the main inlet tube. wash load. These compartments are: 1. Prewash Detergent Compartment 2. Main Wash Detergent Compartment 3. Bleach Compartment 4.
  • Page 20 PRESSURE SWITCH The pressure switch also senses the suds level in the wash tub. If excessive sudsing occurs, The pressure switch is located in the top right the washer starts an automatic suds routine. rear corner of the washer. This switch senses The display will show the word “Sud.”...
  • Page 21 TOUCHPAD/LED ASSEMBLY MOTOR CONTROL UNIT (MCU) The Touchpad/LED Assembly is removed as a The Motor Control Unit is located inside a single assembly and is connected to the Cen- plastic control box located in the lower front tral Control Unit by a ribbon cable. This assem- corner of the washer cabinet.

  • Page 22: Pump Motor

    PUMP MOTOR SUSPENSION SYSTEM A separate pump/pump motor is used to drain The wash tub is held in position with four shock the wash tub. absorbers attached to the bottom four corners of the tub assembly. In addition, the wash tub is suspended from the top frame of the washer with two springs attached to the sides of the unit.
  • Page 23 HEATING ELEMENT & TEMPERATURE SENSOR The assembly contains a solenoid operated A heating element is used to increase the water latching mechanism that will electrically lock temperature during certain wash cycles. The the door during a wash cycle. temperature sensor is used with the heater to Door Lock monitor water temperature in the tub.

  • Page 24: Cycles

    1234567835 23456 The panel shown above may be different from that of your model. 39 9 7  71   971 771 997    Before washing clothes for the first time, if not completed during 1234546 the final installation step, choose the Normal/Casual cycle and run it without clothes. Use only HE High Efficiency detergent. Use / the manufacturer? s recommended amount for a medium-size load.
  • Page 25 Select the desired Modifiers, such as Soil Level, Water T emp, Push in the dispenser drawer slowly and completely (to avoid Spin Speed and Cycle End Signal. Not all modifiers are a spill). available with all cycles and options. See “Modifiers. ” If desired, select the CYCLE END SIGNAL.
  • Page 26 23425657879 7 8 Put the separator in the front position,  6794598 567 between the guides, as shown following. There will be no gap between the bottom of the wash cycle detergent To pause the washer at any time, select PAUSE/OFF . compartment and the bottom of the separator. To continue the cycle, select HOLD TO START (for approximately 1 second).
  • Page 27 12234563789 8 This washer allows an 8-minute period in which forgotten garments may be added to the load. You can add items to the Cycles can be selected by turning the Cycle control knob to the washer if the ADD A GARMENT status light is glowing. desired cycle.
  • Page 28 2345672 22755322774  Use this cycle to wash no-iron fabrics and garments labeled Each cycle has a preset Soil Level (cycle time), Water “ Permanent Press” or “Wrinkle Free” or that indicate using a T emperature, and Spin Speed. The preset settings provide the “...

  • Page 29: Options

    1234567 95 4 4 7 Y ou can customize your wash by adding options to your cycle Preset cycle settings of Soil Level (cycle time), Water selections. Y ou can add or change an option after starting a cycle T emperature, and Spin Speed can be changed. Y ou can change a anytime before the selected option begins.
  • Page 30 1234567893 5 Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to e ach of these washer cycles. 23245 67885695 4 93 5  4 45 9 6   !" 6# 5$"  Heavily soiled underwear, towels, work clothes, 6"% diapers, etc.
  • Page 31 123456789  88 8   Follow these recommendations to help you prolong the life of Separate heavily soiled items from lightly soiled ones, even if your garments. they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, Use only High Efficiency detergents. The package for this type permanent press).
  • Page 32 12345678265 #7   $ 7  " 89 771   Put 1 qt (1 L) of R.V .-type antifreeze in the drum. Run washer on a DRAIN/SPIN cycle. 89 7 7    Unplug washer or disconnect power. Use a soft damp cloth or sponge to wipe up any spills. Shut off both water faucets. Occasionally wipe the outside of your washer to keep it looking Disconnect water inlet hoses from faucets and drain.
  • Page 33 123456789331  !  """ # $ #%&  2 34567893 873 9 8 36789393 8 7367893   1234546 Select PAUSE/OFF twice to cancel the cycle. Unplug washer or disconnect power. 83783   Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? ) 8796 3"326*69$ Are water inlet hoses frozen?
  • Page 34 123456789 7 62 79673 12345679 96 Use of non-HE detergent can cause a film residue which can Check electrical source or call electrician. Do not use an result in odor. extension cord. This washer has a tight seal to avoid water leaks. T o avoid Cycle will complete once extra suds are removed.
  • Page 35 1234567857983  37 4267 457898 6 2345674833439 9 9 4 64 94329 9  2345674 69 546 4 94683 For best results, add detergent to the detergent Dye transfer can occur when mixing whites and colors in a compartment. Do not add detergent to the washer drum. load. Sort dark clothes from whites and lights. 23456747949 67 4439 9 9 4 84 9484 99 8 7 94 6646 Use enough detergent to remove soil and hold it in...

  • Page 36: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the Maytag Epic Front-Loading Automatic Washer. The components and their locations are shown below. COMPONENT LOCATIONS Central Control Unit Inlet Valves Interference Filter Flowmeter Pressure Switch Detergent Dispenser Motor &...

  • Page 37: Removing The Console And The Touchpad/Led Assembly

    REMOVING THE CONSOLE AND THE TOUCHPAD / LED ASSEMBLY To remove the console: a) Lift the locking tab and disconnect the ribbon cable connector from the cen- tral control unit. b) Remove the ribbon cable from the five clips. Touchpad/LED Electrical Shock Hazard Ribbon Cable Disconnect power before servicing.
  • Page 38 d) Remove the T-20 torx screw from the To remove the touchpad / LED assem- recessed hole of the console. bly: a) Use a small screwdriver and unsnap the three top locking tabs from the touchpad/LED assembly. b) Starting from the right, unsnap the four lower locking tabs from the touchpad/ LED assembly, and lift the assembly Console Screw...

  • Page 39: Removing The Door Lock/Switch Assembly, And The Front Panel & Bellows

    REMOVING THE DOOR LOCK / SWITCH ASSEMBLY, AND THE FRONT PANEL & BELLOWS Open the washer door. WARNING Door Lock/Switch Assembly Bellows Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 40 To remove the door lock/switch as- To remove the front panel and bellows: sembly: a) Remove the top cover and the console a) Remove the bellows retaining wire (re- (see page 4-2 for the procedures). fer to steps 5 and 6 for the procedure). b) Remove the bellows retaining wire (re- b) Pull the bellows out and remove the fer to steps 5 and 6 for the procedure).
  • Page 41 g) Remove the end of the dispenser tube i) Remove the bellows retainer clamp. from the bellows. Dispenser Tube Remove Bellows Retainer Clamp j) Remove the bellows from the front of the tub. h) Use a 7mm socket, and turn the bel- lows retainer clamp screw counter- clockwise until the clamp is loose enough to remove from around the...

  • Page 42: Removing The Flowmeter

    REMOVING THE FLOWMETER Remove the top cover and the console WARNING (see page 4-2 for the procedures). Flowmeter Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 43: Removing The Detergent Dispenser Motor & Assembly

    REMOVING THE DETERGENT DISPENSER MOTOR & ASSEMBLY To remove the detergent dispenser WARNING motor: a) Unhook the spring from the end of the water distribution lever. b) Carefully pull the cam actuator and the water distribution lever off the motor shaft, then pull the water distribution lever off the lever connection pin.
  • Page 44 d) Remove the motor and switch wires c) Use a small screwdriver and raise the from the wire clip. locking arm so that it clears the tab. Pull the inlet hose connector and rub- e) Disconnect the two wire connectors ber o-ring out of the detergent dis- from the motor terminals.

  • Page 45: Removing The Inlet Valves

    REMOVING THE INLET VALVES Disconnect the two wire connectors from WARNING the inlet valve terminals. Disconnect 2 wire connectors Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. From behind the washer, remove the inlet Failure to do so can result in death or valve screw, then slide the valves to the electrical shock.

  • Page 46: Removing The Central Control Unit

    REMOVING THE CENTRAL CONTROL UNIT Unlock the two wire clips and remove the WARNING wires from each of the clips (4 total). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 47: Removing The Interference Filter

    REMOVING THE INTERFERENCE FILTER Disconnect the three connectors from the WARNING interference filter terminals. NOTE: The green 2-wire connector has a locking arm at the bottom that you must press to re- lease the connector. Remove the two T-20 hex-head torx screws from the interference filter and remove the filter from the washer.

  • Page 48: Removing The Pressure Switch

    REMOVING THE PRESSURE SWITCH Pull the pressure hose off the pressure WARNING switch inlet. Press on the two locking arms at the bottom of the wire connector, and pull the connector off the pressure switch termi- nals. Wire Connector Electrical Shock Hazard Disconnect power before servicing.

  • Page 49: Removing The Motor Controller

    REMOVING THE MOTOR CONTROLLER Open the wiring access door on the front WARNING of the motor controller housing. Disconnect the four wire connectors from the motor controller. NOTE: Each connec- tor has a locking arm or locking tabs that you must release to remove the connector from the unit.
  • Page 50 REASSEMBLY NOTE: After reinstalling the motor controller housing, slide a wire tie through the slot in the standoff and secure the wires to the standoff. Wire Standoff 4-15...

  • Page 51: Removing The Temperature Sensor & The Heating Element

    REMOVING THE TEMPERATURE SENSOR & THE HEATING ELEMENT Use a 13/32”(10 mm) socket and loosen WARNING the hex nut on the heating element bracket. To remove the temperature sensor: a) Disconnect the sensor connector. b) Pull the sensor out of the heating ele- ment bracket hole.

  • Page 52: Removing The Drain Pump Assembly

    REMOVING THE DRAIN PUMP ASSEMBLY Raise the drain pump wiring cover and disconnect the wire connector. Wiring Cover Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 53: Removing The Airtrap

    REMOVING THE AIRTRAP WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug washer or disconnect power. Turn off the water supply to the washer. Pull the washer away from the wall so that Airtrap you can access the rear panel.

  • Page 54: Removing An Interlock Switch

    REMOVING AN INTERLOCK SWITCH Press in on the locking tab. Slide the WARNING switch holder down in the chassis slots, and remove it from the chassis. Electrical Shock Hazard Disconnect power before servicing. Slide Switch Replace all parts and panels before Holder Down operating.
  • Page 55 Push out on the locking tabs of the switch holder, rotate the switch up, and remove it from the holder. Rotate Switch Up Switch Holder Locking Tabs 4-20...

  • Page 56: Removing The Drive Motor

    REMOVING THE DRIVE MOTOR Remove the drive belt from the end of the WARNING drive motor shaft and then remove the belt from the drive pulley. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 57 Pull the drive motor toward you and re- 10. Push wire retainer thru motor wire retainer move the pivot studs from the tub holes; hole to release wire harness. then turn the motor around so that you can 11. Press the two locking arms down and access the motor wires.

  • Page 58: Removing The Tub And Basket Assembly

    REMOVING THE TUB AND BASKET ASSEMBLY Remove the T-20 hex-head torx screws WARNING from the top (and bottom, if not already done in step 7) braces and remove both braces from the rear of the washer. Top Brace Electrical Shock Hazard Disconnect power before servicing.
  • Page 59 10. Loosen the clamp and pull the end of the 12. Remove the two rear shock absorbers drain hose from the tub. from the tub. To remove a shock absorber: a) Pry the locking tab down with a small screwdriver. Align Tabs With Slots Drain Hose...
  • Page 60 13. Remove the screw from the green ground 15. At the front of the washer, remove the six wire eyelet and remove the wires from the T-20 hex-head torx screws (total) from the clips in the tub. top front brace and remove the brace from the washer.
  • Page 61 18. Using the procedure in step 13, remove 21. Mark the edges of the 23 tub clamps with the two front shock absorbers from the a pencil so that you can reinstall the clamps tub. in the same locations later. 19.
  • Page 62 23. Lift the rear half of the tub off the front half. 25 To replace the heater element wire holder, remove the T-20 torx screw. 24. Lift the basket from the front half of the tub. 26. To replace the tub gasket, pry the gasket Rear Half Of Tub out of the slot and remove it.
  • Page 63 REASSEMBLY NOTES: When reinstalling the bottom front coun- terweight, first tape the flat nut in place in When reassembliing the tub, install the the tub slot so it does not fall out. metal clips over the flanges of the two tub sections with a hammer.
  • Page 64 — NOTES — 4-29...

  • Page 65: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing com- the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • Control failure can be the result of corrosion connectors far enough.

  • Page 66: Detergent Dispenser Motor & Switch

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DETERGENT DISPENSER INLET VALVE SOLENOIDS MOTOR & SWITCH COLD Refer to page 4-10 for the procedure for servic- ing the inlet valves.

  • Page 67: Door Lock/Switch Assembly

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR LOCK/SWITCH ASSEMBLY To test the door lock/unlock solenoids: a) Disconnect the connector from the Door Switch Actuator CCU.

  • Page 68: Drain Pump Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRAIN PUMP MOTOR INTERFERENCE FILTER Motor Terminals Refer to page 4-12 for the procedure for servic- Refer to page 4-18 for the procedure for servic- ing the interference filter.

  • Page 69: Heating Element & Temperature Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. HEATING ELEMENT & Temperature Results TEMPERATURE SENSOR 32 ° F (0 ° C) 35.9K ohms 86°F (3°C) 9.7K ohms 104°F (40°C)

  • Page 70: Drive Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR INTERLOCK SWITCH Actuator Refer to page 4-20 for the procedure for servic- ing an interlock switch.

  • Page 71: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING DIAGNOSTICS DIAGNOSTIC GUIDE WARNING Before servicing, check the following: Electrical Shock Hazard • Make sure there is power at the wall outlet. Disconnect power before • Has a household fuse blown or circuit breaker servicing. tripped? Time delay fuse? Replace all parts and panels before operating.

  • Page 72: Failure/Error Display Codes

    FAILURE/ERROR DISPLAY CODES DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED If after 30 seconds the control does not detect water entering machine, the valves will be turned off and the error code will be displayed. If the control has turned the water valves on, and after 8 minutes, the flow sensor has de- tected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off, and the error code will flash.
  • Page 73 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE LONG DRAIN If the drain time exceeds eight minutes, the water valves are turned off and “F/02 ” is flashed. Press PAUSE/CANCEL two times to clear the display. NOTE: After four minutes the “Sud” error will be displayed, then four minutes later the “F/02 ” error code will be displayed..
  • Page 74 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE MOTOR CONTROL UNIT ERROR The main control has detected a short in the Motor Control Unit. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. F/07 Possible Causes / Procedure 1.
  • Page 75 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE SERIAL COMMUNICATION ERROR Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. F/11 Possible Causes / Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 3.
  • Page 76 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE CCU / TOUCHPAD / LED ASSEMBLY ERROR F/21 F/22 This error occurs if the touchpad/LED assembly is not able to transmit/receive data to/from the central control unit (CCU). Possible Causes / Procedure 1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
  • Page 77 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE) The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud ”is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

  • Page 78: Diagnostic Test

    • Push PREWASH OPTION four times DIAGNOSTIC TEST within five seconds. (If PREWASH The washer must be empty and the control OPTION is not present on this model, must be in the OFF state before pressing the press RINSE HOLD four times within five touchpad sequence to start the test.
  • Page 79 Water Temperature Sensor Be sure to perform the Diagnostic Tests 1. Unplug washer or disconnect power. on the previous page before replacing the 2. Disconnect the wire harness from the water system components. temperature sensor and measure the resis- tance of the sensor. Use the following table. Motor Continuity Test An abnormal condition is an open circuit.

  • Page 80: Control Board Removal Or Replacement

    CONTROL BOARD REMOVAL To remove the touchpad/LED assembly: OR REPLACEMENT 1. Unplug washer or disconnect power. 2. Disconnect touchpad/LED assembly wire IMPORTANT: Electrostatic (static electric- harness from the CCU. ity) discharge may cause damage to elec- 3. Remove dispenser drawer. tronic control assemblies.

  • Page 81: Troubleshooting Chart

    TROUBLESHOOTING CHART POSSIBLE CAUSE/TEST PROBLEM NOTE: Possible Cause/Tests must be performed in the sequence shown for each problem 1. Check that the unit is plugged into a working outlet and for blown fuses. 2. Check for power going to Central Control Unit (CCU) by listening for a click in the CCU when unit is plugged in.
  • Page 82 POSSIBLE CAUSE/TEST PROBLEM NOTE: Possible Cause/Tests must be performed in the sequence shown for each problem 1. Verify the unit is level. 2. Verify dispenser drawer is not clogged with detergent. 3. Check water connections to the unit and within the unit. Check for plugged screen in water source.
  • Page 83 POSSIBLE CAUSE/TEST PROBLEM NOTE: Possible Cause/Tests must be performed in the sequence shown for each problem 1. Unplug washer or disconnect power. 2. Check wire harness connections. 3. Check drain pump. 4. Check drain pump motor. WILL NOT DRAIN 5. Check that the drain hose and drain pump filter are clear of foreign objects. 6.
  • Page 84 — NOTES — 6-14...

  • Page 85: Wiring Diagram

    WIRING DIAGRAM...
  • Page 86 — NOTES —...

  • Page 87: Product Specifications

    FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR MAYTAG PRODUCTS: 1-800-688-9900 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...

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